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Hilton Baltimore

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2,277 Reviews from our TripAdvisor Community

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Showing 2,238: English reviews
Colesville, Maryland
Reviewed yesterday NEW

We were there with a large conference. The line at the coffee shop was at least a 30 minute wait. By the second day the hotel started putting up satellite sandwich bars and coffee bars throughout the lobby and ballroom area. That was wonderful! The rooms were clean and a pretty good size. I wish there were small refrigerators though!...

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Helpful?
Thank Q8793DHmaryb
San Antonio, Texas
Reviewed yesterday NEW

This was one of the worst experiences in customer service I have experienced in a Hilton Hotel. It started with our family's arrival on Friday night for a weekend Irish Dance Competition in the hotel. We had booked 2 Double beds months ago for me, my and our 14 year old son and 15 year old daughter. Come to find...

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Thank rankin6
Orlando, Florida
Reviewed 2 days ago NEW

Hotel staff overwhelmed by our group event...they could not keep up with trash disposal and general housekeeping, so they elected to ignore Hilton standards of cleanliness...could have been solved with more staff, called in to assist... Hotel rand out of food, trash bags, toilet paper, and even turned off the lights before evening events were completed...

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Thank Katie G
Texas
Reviewed 4 days ago NEW

My friends had their wedding reception at the hotel, and it was great! The staff were very helpful and friendly. We have also got to party afterhours at the suits which were located far enough from occupied rooms not to bother other guests of the hotel. The rooms were good, maybe a little outdated compared to the Marriott across the...

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Helpful?
Thank maniunchik
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear maniunchik, It was an honor to host this special occasion, and we greatly appreciate the time you have taken to review your experience. It is fantastic to hear you enjoyed your time in your suite as well as at the event itself. If you find yourself in the area in the future, we would be thrilled to accommodate you...

Greenville, South Carolina
Reviewed 4 days ago NEW

From check in, lack of response to getting sick from the food I would not return to this hotel. The ballrooms for our event were not cleaned overnight. Dirty glasses and plates remained the next morning when we returned. No TP in public bathrooms. Overbooked the hotel then did not have adequate staff to service the guests

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Helpful?
Thank 202cathleenk
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear 202cathleenk, We appreciate your honesty in reviewing your experience. We are troubled by the uncharacteristic challenges you faced during your stay. If you would like to further discuss these comments, please do not hesitate to contact us directly. We would love the opportunity to restore your faith in our hotel. Sincerely, Greg Brown General Manager

Maryland
Reviewed 5 days ago NEW

We stayed here for an Irish Dance competition. Room was fine, clean, quiet. Everyone we encountered were friendly and helpful. Kim in guest relations went above and beyond to make our stay a wonderful experience. Would recommend.

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1Thank peaceonvacation
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear peaceonvacation, Thank you for choosing Hilton Baltimore and for taking the time to review your visit. It was a pleasure hosting the dance competition. We are overjoyed to hear your expectations were met. Your kind words will be passed along to Kim and the rest of our guest relations team. We hope you will return for another memorable stay...

Paget Parish, Bermuda
Reviewed 5 days ago NEW

Always enjoy staying in one of the Hilton group hotels. This is a large hotel, but had limited dining opportunities. Staff were all very helpful and accommodating. The room was very comfortable. It was further from the harbour than we had thought. Would definitely stay here again.

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Thank BermudaMimi
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear BermudaMimi, Thank you for sharing your honest review. We are elated to hear you enjoyed everything from our courteous staff to our spacious accommodations. Next time you are in Baltimore, we would be thrilled to serve you again. Sincerely, Greg Brown General Manager

White Marsh, Maryland
Reviewed 5 days ago NEW

We stayed here for a dance competition. They let us check in early since our room was ready. The room was clean, comfortable, and had a nice view of the city. The food was delicious and the staff was always helpful. Even with several thousand people there for the competition and live streaming of awards the wifi worked well. We...

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Helpful?
Thank Jamie M
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear Jamie M, We greatly appreciate your review. It is magnificent to hear you enjoyed each aspect of your stay, from our efficient wifi service to our several dining options. We would be delighted to welcome you back for a leisurely trip in the future. Sincerely, Greg Brown General Manager

Richmond, Virginia
Reviewed 5 days ago NEW

Not the best Hilton I've stayed in but certainly not the worst. For whatever reason when there is a convention the bar is not staffed well enough to handle the rush at the end of meetings The coffee shop wasn't prepared for the morning rush either

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Thank 5fillies
Reviewed 5 days ago NEW

When we first arrived on Thursday we were greeted and everything was great. The gentleman who checked us in gave us our parking discount ticket and we went down stairs and got our in and out pass. Friday morning when getting ready for the competition we got a glass of water from the faucet and the water was yellow. after...

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Helpful?
Thank Celtic2atea
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear Celtic2atea, Thank you for your honest review and for your loyalty to Hilton hotels. It is lovely to hear your check in process was efficient and stress-free. However, we are troubled by your description of your experience at the time of check out. We regret these uncharacteristic challenges and the fact that your expectations were not met during your...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Baltimore

Address: 401 W Pratt St, Baltimore, MD 21201-1629
Region: United States > Maryland > Baltimore
Price Range: $155 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Baltimore 4*
Number of rooms: 757
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Booking.com, HotelsforEveryone, Travelocity, Priceline, TripOnline SA, Orbitz and Odigeo so you can book your Hilton Baltimore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Baltimore Hotel Baltimore
Hilton Hotel Baltimore
Baltimore Hilton Hotel
Hotel Style:
#8 Luxury Hotel in Baltimore
#24 Business Hotel in Baltimore
#26 Romantic Hotel in Baltimore
#29 Family Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Baltimore staff and other travellers.
19 questions
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Maple Ridge, Canada
Halifax Nova Scotia

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Questions? Get answers from Hilton Baltimore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the front desk”
  • Comfy couch cushions at Hilton Baltimore
  • Great night sleep on a pool lounger before big dance competition
 of 5 bubbles rankin6, 9 Dec 2016 | Read review
“It is great if you get a balcony with the view”
 of 5 bubbles maniunchik, 6 Dec 2016 | Read review
“Ask for view of camden yards.”
 of 5 bubbles peaceonvacation, 5 Dec 2016 | Read review
“We stayed on the 9th floor had a great view of the city.”
 of 5 bubbles JuanitaRip, 15 Nov 2016 | Read review
“Get the odd-numbered rooms overlooking the Camden Yards”
 of 5 bubbles FussyTraveler24x7, 5 Nov 2016 | Read review
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