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BEST WESTERN PLUS Hotel & Conference Center

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BEST WESTERN PLUS Hotel & Conference Center
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1,032 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hotel & Conference Center
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Showing 1,000: English reviews
Petersburg
Reviewed 4 weeks ago

Stay away!!! Overpriced. They seem to be relying on cruise traffic. Room was smelly, front desk did nothing, rust in the tub front desk did nothing, lights blinking on and off when they were on so we had to go without lights or our cell phones flashlight front desk did nothing, heat/ac unit so loud we couldn't sleep well front...

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Helpful?
1Thank Tina S
BestWesternHotels, Best Western at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Hello Tina S, Thanks for your feedback. By letting us know what you liked and disliked about your stay you are helping us to deliver a more superior experience for future guests. I apologize that we fell short in providing you with a wonderful stay. Our front desk staff has been notified of your poor interactions with them and we...

Reviewed 12 December 2016

0n the 12th floor great view, room was very clean. The local tv channels were terrible Friday but were fixed, very good Saturday didn't have to ask, I guess somebody else complained. Was very satisfied... Would stay again....

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1Thank Bruce E G
Newtown Pa
Reviewed 11 December 2016

We had to be in Baltimore to go to Johns Hopkins Hospital and we stayed at the Best Western Hotel on O'Donnell St. The service, the room, the shuttle, the food, and most importantly the staff were all wonderful.

Review collected in partnership with Best Western
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1Thank Fredrick D
New Holland, United States
Reviewed 8 December 2016

Very nice hotel for the price. Hotel offers a free shuttle to the harbor. Breakfast was delicious! Front desk staff were friendly and very personable. The two rooms I had were adjoining, which was a pleasure because my granddaughter was in the other room. Will highly recommend this hotel!

Review collected in partnership with Best Western
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Thank Ed C
Pasadena, MD
Reviewed 7 December 2016

The "conference" facility at this hotel is sorely lacking despite being considered a conference hotel. The area was filthy, furniture old and dirty, and the carpet is stained. The breakout rooms were divided by the accordion doors and we could hear every word that was being spoken in the neighboring room. Cold water was provided (sort of) when cups were...

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1Thank Kim B
Watertown, New York
Reviewed 7 December 2016

Though the room was nice and the bed was very comfortable, we ended up being charged two times by BW. I booked the room via phone from their website. She charged me that day. Then we checked into the hotel a couple of days later only to be charged again - a different amount. When we called the hotel, the...

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4Thank lemkefamilyboss
Lancaster, United States
Reviewed 6 December 2016

We had four rooms reserved for one night this past Saturday night to celebrate our daughter's 6th birthday. Our rooms were all nearby each other, which was a plus, and they were decent for a one night stay. I was not a big fan of the mattress, it was a little soft for my own personal taste, but others might...

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1Thank Darci O
Elizabethtown, United States
Reviewed 6 December 2016

The staff at this hotel from the restaurant, dining staff, shuttle and service people are very friendly and quick to help. The rooms are being updated, which will make our next stay even more pleasant.

Review collected in partnership with Best Western
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Thank Gloria B
DuBois, Pennsylvania
Reviewed 5 December 2016

Got a key for room 1014 on the 10th floor, when I opened the door, it was already occupied by another guest. Very embarrassing. The person at the desk, didn't care and even didn't apologies. The restaurant waitress revealed her political options, very inappropriate and also the menu card prices were not consistent. My wife had other prices then I...

Review collected in partnership with Best Western
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2Thank Harold12345
McLean, Virginia
Reviewed 5 December 2016

Our family of four stayed here for one night for business. The front desk staff were very friendly. The lobby area had dirty couches. The room had great space, clean linens but was dusty and had dirt on floor. The pool area was small and provided clean towels. Housekeeping should periodically come through the fitness area to straighten and clean...

Review collected in partnership with Best Western
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2Thank delacrue96

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Hotel & Conference Center is conveniently located off I-95 with plenty of free parking. We offer a complimentary scheduled shuttle to the Inner Harbor, the Baltimore Convention Center and Johns Hopkins Hospitals. As seating is limited, guests are required to sign-up for this service at the Front Desk. Room amenities include a microwave/refrigerator, coffee maker, iron/ironing board and hair dryer. ... more   less 

Additional Information about BEST WESTERN PLUS Hotel & Conference Center

Address: 5625 O'Donnell Street, Baltimore, MD 21224
Region: United States > Maryland > Baltimore
Price Range: $141 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Hotel & Conference Center 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Best Western Plus Hotel Baltimore
Best Western Plus Hotel And Conference Center
Best Western Hotel Baltimore
Best Western Baltimore
Baltimore Best Western
Hotel Style:
#29 Romantic Hotel in Baltimore
#35 Business Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hotel & Conference Center staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay here”
 of 5 bubbles bradr684, 8 Jan 2017 | Read review
“Shay away! Always have counted on the Best Western brand. Based on a few of my past visits I can't”
 of 5 bubbles 54TinaS, 23 Dec 2016 | Read review
“12 floor facing the city, great view !”
 of 5 bubbles , 12 Dec 2016 | Read review
“I stayed on the 7th floor, the floor on which Johns Hopkins visitors are housed. We receive the Johns Hopkins discount.”
 of 5 bubbles crmco1, 1 Dec 2016 | Read review
“If the other rooms are like the beautiful king bed with desk and a 12th floor stunning view than I don't have any other tips to give.”
 of 5 bubbles Janie15351, 21 Nov 2016 | Read review
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