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BEST WESTERN PLUS Hotel & Conference Center

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1,019 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hotel & Conference Center
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Showing 987: English reviews
Kingston Ontario
Reviewed 15 April 2016

We booked here as parking rates at downtown hotels are very high and parking is included here. The hotel provides a free shuttle service to John Hopkins Hospitals and the Inner Harbor Tourist area (Aquarium, Camden Yards, B&O RR Museum). It also has a free breakfast and the same room is a restaurant in the evenings; prices are moderate for...

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Helpful?
Thank Cruzers174
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

We like to use the term "five-star service, three-star pricing", so it means a lot when a guest shares their experience on TripAdvisor and tells others we are a "good value". Thank you for taking the time to write your review.

Elizabethtown, Pennsylvania
Reviewed 15 April 2016

I found the people at the front desk very friendly and happy to answer any questions. My husband had a procedure that next day at Johns Hopkins. While the hotel is on the older side, I could see where they are making updates. Breakfast very nice. Would definitely stay there again.

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Thank gloriaburke
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Our Front Desk staff does an excellent job and I'm sure they appreciate it when a guest mentions their excellent service. It's always nice to hear a guest say "they would stay here again". We look forward to your next visit.

Los Angeles, California
Reviewed 15 April 2016

Great location, free parking/Wifi and close to shops, Gym and old Baltimore downtown. I do recommend to all, it is close to Aquarium, and they have travel agent. There is comedy club with great program.

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Thank Djahan N
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for pointing out our convenient location, right off I-95 with plenty of free parking. We are also home to the Baltimore Comedy Factory. We appreciate your review.

Cumberland Center, Maine
Reviewed 14 April 2016

Was in Baltimore to visit a friend at Johns Hopkins, like that the hotel has a Johns Hopkins suite as a place to sit and visit with friends during the day. Also like the free parking, although a couple of nights we had to park in the North 40. Hotel was clean but pretty out dated. It's time for a...

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Thank Maine-Ahhhh
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

I'm happy to hear you made use of our "Hopkins Suite" which is a lounge for guests to use while their spouse, family member or friend is resting. Our plans for a "face-lift" have begun and new furniture has been ordered, so we are hoping to begin the room renovations next month. Thank you for your review.

Reviewed 13 April 2016

Our family of 4 spent one night here and couldn't get out fast enough. This hotel needs a major renovation! Our first room had a desk chair with the back ripped from top to bottom with stuffing hanging out! The desk had more chips and gouges than desk and the arm chair was disgusting. Asked for a second room and...

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Helpful?
Thank Cathcm
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

I'm sorry we are were not able to meet your expectations. We just wanted to let you know we are planning major renovations to begin this summer which will include new furniture in all of the sleeping rooms. Also, the problem with the pool ceiling has been addressed. Thank you for your review.

Endicott, New York
Reviewed 13 April 2016

Whenever we cruise we stay at this hotel. The stay (park) and cruise package is excellent. The shuttle service is very good, getting better organized with each stay. They have free shuttle service to the Inner Harbor also. The dinner buffet and breakfast buffet did not seem to be up to the regular offerings but what was offered tasted good....

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Thank Karen S
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for sharing the benefits of booking our "Park N' Cruise" package when cruising out of Baltimore. Your review is very much appreciated, as is your repeat business. Thank you.

Bluefield, West Virginia
Reviewed 12 April 2016

My husband goes to Johns Hopkins every year for transplant check-up. We stay here every time. Plenty of parking and always attentive to special needs. Convenient to hospitals and attractions at a great price.

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Thank Kathy M
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for making our hotel your "home" when you have to return to Johns Hopkins for your check-up. We appreciate your loyalty and also want to thank you for your review.

Reviewed 11 April 2016

We stayed at the Best Western the night before our cruise which included parking and transfers to the port. The ship came in several hours late due to a mechanical problem. Not only did the hotel let us check out late, but also provided a place for all of us who were on the cruise a place to wait until...

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Thank Janice P
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Our staff works hard to provide excellent customer service, so we did our best to accommodate our guests when they were stranded and unable to board their cruise ship. Thank you for sharing your experience on TripAdvisor!

Bethlehem, Pennsylvania
Reviewed 11 April 2016

This Best Western near the Cruise Port in Baltimore treats their patrons with dignity. Our one night pre cruise stay included a very clean and comfortable room, breakfast, a free shuttle to the Inner Harbor and a free shuttle to the cruise port, plus free parking for the duration of the cruise. Our ship was late docking and our departure...

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Thank lkeekee
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

We were happy to be of service to you and the rest of the guests stranded and waiting to begin your cruise vacation. We look forward to seeing you the next time you are cruising out of Baltimore. Thank you for your kind review.

Shelbyville, Illinois
Reviewed 10 April 2016

Visiting Baltimore for Johns Hopkins surgery scheduled later this month. Accommodations for JH patients was superb. Shuttle is handy, although I had to be at JH by 6:30 for blood and scan tests. We had to drive over, but received instructions from the front desk to get us there quickly. Dinner in room the evening before was much appreciated as...

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Helpful?
Thank carlwmiller
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

I'm happy to hear our staff did an excellent job in giving you the service you deserve. Although it is great to be "appreciated", I have to turn that around and say, "No, we appreciate YOU" and the fact that you chose to stay with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Hotel & Conference Center is conveniently located off I-95 with plenty of free parking. We offer a complimentary scheduled shuttle to the Inner Harbor, the Baltimore Convention Center and Johns Hopkins Hospitals. As seating is limited, guests are required to sign-up for this service at the Front Desk. Room amenities include a microwave/refrigerator, coffee maker, iron/ironing board and hair dryer. ... more   less 

Additional Information about BEST WESTERN PLUS Hotel & Conference Center

Address: 5625 Odonnell St, Baltimore, MD 21224-4630
Region: United States > Maryland > Baltimore
Price Range: $139 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Hotel & Conference Center 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Best Western Plus Hotel Baltimore
Best Western Plus Hotel And Conference Center
Best Western Hotel Baltimore
Best Western Baltimore
Baltimore Best Western
Hotel Style:
#29 Romantic Hotel in Baltimore
#35 Business Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hotel & Conference Center staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the 7th floor, the floor on which Johns Hopkins visitors are housed. We receive the Johns Hopkins discount.”
 of 5 bubbles crmco1, 1 Dec 2016 | Read review
“If the other rooms are like the beautiful king bed with desk and a 12th floor stunning view than I don't have any other tips to give.”
 of 5 bubbles Janie15351, 21 Nov 2016 | Read review
“Just stay away”
 of 5 bubbles LillyRosita, 3 Oct 2016 | Read review
“ask for a room facing the port.”
 of 5 bubbles garymayers, 3 Oct 2016 | Read review
“Ask for the front of the hotel. I was on the back side and the view was a neighborhood that kinda bordered on ghetto from what I could see”
 of 5 bubbles bka53, 8 Sep 2016 | Read review
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