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Sheraton Inner Harbor Hotel

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Sheraton Inner Harbor Hotel
Sheraton Inner Harbor Hotel
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879 Reviews from our TripAdvisor Community

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Showing 870: English reviews
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Staten Island, New York
Reviewed yesterday NEW

The Hotel may be a little dated, however they more than make up for it in service I was in 718 with my daughter who was working to Car Show While I watched my two small grandchildren. To start the changed our room so that we could have a double bed and they sent us all that we needed Micro...

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Helpful?
Thank Binky04
Tahlequah, Oklahoma
Reviewed 2 days ago NEWvia mobile

The entire staff were all extremely friendly and helpful. Our room was kept very clean and the housekeeping lady was very accommodating. A special shoutout to the doorman, Robert, he always had a smile on his face and did an excellent job! I would definitely return and recommend this hotel to friends.

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Helpful?
Thank SarahJ_Travels
Arlington, VA
Reviewed 1 week ago

So, I've stayed at the Sheraton for years - primarily for the service I get on the club level. i've been gold for years and they've always given me club level. This time I checked in and they said I didn't have it. They said i didn't qualify. I said that I've stayed at the Sheraton for years and I...

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Helpful?
Thank Sara_sakflva
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Greetings Sara_sakflva, We certainly thank you for your continued patronage over the years. We apologize that we did not meet your expectations with club level access. If you would be so kind to reach out to us at our websites contact us feature with your stay information we will follow up with you on why this occurred. In hindsight we...

Columbus, Ohio
Reviewed 1 week ago

Like a lot of Sheraton hotels, this one dates to the early 1990s in decor. The rooms have been updated "a bit" - linens and decor - but the hardware, light fixtures, and controls show their age. My room was louder than I like - 501 - because it bordered the ice room. Not that the ice room got much...

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Thank locallogic
Reviewed 2 weeks ago via mobile

When checking in we were told there was a huge cheerleading competition this weekend. Hotel was sold out. I asked about getting an upgrade. For an extra $60 they would give me an upgrade and allow me to attend the concierge happy hour. I was willing to pay. (Side note: I am a Gold SPG member). Sign off on everything...

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Helpful?
Thank Isabel W
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hello Isabel W, We thank you for staying with us and sharing your experience here. We apologize for the issues that you mention and will share this with the guest services team as a training opportunity. We certainly could have handled it more adequately as well as professionally. We hope to welcome you back again soon. Warm Regards

Chicago IL, USA
Reviewed 3 weeks ago

The best part is the location, which is convenient to public transportation. Our room had a nice view of the harbor and the city beyond. The facility itself hasn't been updated in a while, but it was clean and the bed was comfortable.

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Helpful?
Thank BadAngus
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Greetings BadAngus, We thank you for your recent visit and sharing your experience here. Thank you for kind commentary on our location and great views of Baltimore. we apologize that you found us to be tired. We have renovated all of our rooms in the last four years and are in the midst of a guest room corridor upgrade as...

Austin, Texas
Reviewed 3 weeks ago

This hotel has such a spectacular location that they could offer just about any kind of facilities and services and they would be quite full. But they offer GREAT FACILITIES and services. Can't say enough of how much we enjoyed our stay here.

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Helpful?
Thank troyyamb
Richmond, Virginia
Reviewed 4 weeks ago

Spent 5 days at this Sheraton for a Horseshoe/Touring getaway. The excellent location was the best part- 2blocks to Inner Harbor and about the same to Camden Yards. Hotel very clean and staff VERY professional and accommodating. Parking was a breeze. Fortunately, the $28 daily fee was comped for us (Ceasar's rewards). Garage was safe and just down a little...

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1Thank Jenny S
Salem, Virginia
Reviewed 4 weeks ago via mobile

Beautiful well-kept hotel, walking distance to the inner Harbor. Very comfortable beds, Helpful staff ,complementary shuttle to nearby attractions. Scrumptious Morton's steakhouse is connected to the hotel 👍🏼👍🏼

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Thank Angeline P
Gainesville, Florida
Reviewed 20 January 2017

We stayed here as it is one of the few dog friendly hotels in Baltimore. The best thing is the hotel is located in the Inner harbor. So incredibly convenient for a walk for the whole family including the dog. They have a special floor for dogs, no worries not every room is used for dogs. Even the dog rooms...

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Helpful?
1Thank gmw0713

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Inner Harbor Hotel is connected to the Baltimore International Convention Center and is near Oriole Park at Camden Yards, the National Aquarium, Maryland Science Center, and M&T Bank Stadium. ... more   less 

Additional Information about Sheraton Inner Harbor Hotel

Address: 300 South Charles Street, Baltimore, MD 21201
Region: United States > Maryland > Baltimore
Price Range: $264 - $570 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Inner Harbor Hotel 3.5*
Number of rooms: 337
Reservation Options:
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Also Known As:
Sheraton Baltimore
Baltimore Sheraton
Sheraton Inner Harbour
Hotel Style:
#27 Family Hotel in Baltimore
#31 Romantic Hotel in Baltimore
#33 Business Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Inner Harbor Hotel staff and other travellers.
10 questions
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Cleveland, Ohio
5 months ago
Spartanburg, South Carolina
Carlisle, Pennsylvania
over a year ago

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Questions? Get answers from Sheraton Inner Harbor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you ask for a view of the inner harbor.”
 of 5 bubbles blairkk25, 19 Dec 2016 | Read review
“Dont get an adjoining room, sound proofing was not great. On the plus side, my neighbors seemed to be having a blast!”
 of 5 bubbles corpedo, 19 Dec 2016 | Read review
“Request harbor view.”
 of 5 bubbles Puddledocker, 20 Oct 2016 | Read review
“We were on the 11th Floor facing the Orieo's Stadium and wa quiet which was terrific!”
 of 5 bubbles annetteKramer, 1 Oct 2016 | Read review
“Double check your reservation!”
 of 5 bubbles ELIZABETHS744, 14 Sep 2016 | Read review
5 of 5