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Sheraton Inner Harbor Hotel

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Sheraton Inner Harbor Hotel
Sheraton Inner Harbor Hotel
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890 Reviews from our TripAdvisor Community

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Showing 881: English reviews
Pittsburgh
Reviewed 21 July 2014

We had a great stay here during a recent visit to Camden Yards. The room and hotel were immaculate and both our dinner at the restaurant and breakfast on the club level were very good. The staff was very helpful. I just recommended this hotel to my daughter despite its somewhat high rate.

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Helpful?
Thank Steelangel
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hello Steelangel, Thank you for the five star rating! We are very pleased that you mentioned our team and facilities! We look forward to welcoming you back and your daghter here very soon. Warm Regards

Washington DC, District of Columbia
Reviewed 20 July 2014 via mobile

Went to Baltimore for one day to conduct some business and see a concert. Prior to the trip, checked hotels in the area for pricing. Sheraton Inner Harbor priced well out of hotels check. Arrived at the hotel. Check in was smooth and quick. Employees very accommodating through out our stay. Every employee greeted us every time they had any...

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Helpful?
Thank Don H
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Greetings Don H, We thank you for sharing your experience here and the great rating! Thank you for mentioning our team as being on point and friendly! Hope that you enjoyed the concert and we look forward to welcoming you back again soon! Warm Regards

Rochester, New York
Reviewed 19 July 2014

I got a good deal on a 6 night stay here. But other than that - geez Louise with the nickel and dime charges. Expensive hotel parking and given length of stay - $200 was quite an outlay. $5 to receive a package sent to me? No breakfast or other amenities. Pool is teeny weeny so no laps here unless...

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Helpful?
Thank secondmoon95
Rochester, New York
Reviewed 19 July 2014

I stayed here an entire week so the upgraded service of the preferred guest suite was appreciated - complimentary beverages with evening and breakfast buffet and snacks. Mary and Tina (?) are fine hostesses here on the 14 floor. Mike at front desk went extra mile to assist in room mix up. Tameeka is valet as well as the rest...

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Helpful?
Thank secondmoon95
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hi Lynn D, We thank you for your nice comments on many of our team members and are glad that it contributed to a good visit! We will certainly share all of your positive and not so positives with our different departments and thank you for the details! We hope to welcome you back again. Warm Regards

Atlanta, Georgia
Reviewed 18 July 2014

Great location / amazing service. First class. Valet, Front desk, amazing dinner in the restaurant. Encountered the Manager on Duty while she was walking around and she went above and beyond to ensure my needs were met. Thank you.

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Helpful?
Thank cuca1979
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hi cuca79! We certainly thank you for the five star review! Appreciate you highlighting our team's services and location! We look forward to your return visit soon! Warm Regards

New York City, New York
Reviewed 17 July 2014 via mobile

I am a SPG Platinum member and some Sheratons are really sketchy. Not this one! Great location a short walk to Camden Yards and restaurants. Great place to stay! I recommend going to Black Olive to eat Rates due vary season to season. Book early and save.

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Helpful?
Thank Eric D
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hello Eric D! Thank you for being an SPG Platinum member and the five star rating. We are pleased that you enjoyed all that Baltimore has to offer and that you highlighted our hotel as a great place to stay! We look forward to welcoming you back again soon! Warm Regards

Denton, Maryland
Reviewed 16 July 2014

Stayed here for a conference and as with most Sheratons, it's dependable. Clean, good customer service, everything you need in the room. Room service was fast, food was hot and good, waiter was polite and friendly. Valet parking was fast and easy. If you are going for an O's game, I had a great view of Camden yards from my...

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Helpful?
Thank Sandi B
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hi Sandy B! Thank you for sharing your recent stay experience with us! We appreciate your kind comments on our team, food service, as well as location. We are sorry that some of your neighbors were loud. It is unfortunate that people can be so inconsiderate of others. We hope to welcome you back again soon! Warm Regards

McLean, Virginia
Reviewed 16 July 2014

Well located and I am sure a very busy place during conventions and games, this hotel is surely showing signs of age despite trying hard to keep up with the demands of today's travelers. While there is nothing wrong with this hotel, there are many others with a much better standards.

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Thank Marc O
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hi marcoremiatzky We thank you for sharing your experience here. Please know that we continue to invest in our product everyday and hope that on your next visit your experience may be improved. . Warm regards

Denver, Colorado
Reviewed 14 July 2014

I had stayed here once before, and remembered it not being super enchanting (the walls were paper thin, and I had to call someone to adjust my thermostat each time, as it was out of reach) But this second stay was once, that left me with no desire to return to this hotel. First of all, I must say, although...

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4Thank Malphaba
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hello Malphaba, We thank you for sharing your experience here. We apologize that we did not meet your or our expectations. we will share your comments with our team. We are glad that you felt that we were responsive and moved your room. We hope that you will consider Starwood Hotals and Resorts again in the future. Warm Regards

chester
Reviewed 13 July 2014

Stayed here July 2014 . Great comfy bed nice linen bedding etc , bedroom better clean , dusting and cleaning behind cupboards etc . Bathroom was average shower not the best , towels need to be bath sheets . It was noisy the first night , lots of young kids in the hotel making constant noise asked the reception to...

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Helpful?
1Thank Hayleys68
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hello Hayleys68, We thank you for the overall good rating. We apologize that there were noise issues caued by some children misbehaving and that our linen did not meet your expectations. Glad that you enjoyed the Sheraton Sweet Sleeper! We hope to welcome you back again soon. Warm Regards.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Inner Harbor Hotel is connected to the Baltimore International Convention Center and is near Oriole Park at Camden Yards, the National Aquarium, Maryland Science Center, and M&T Bank Stadium. ... more   less 

Additional Information about Sheraton Inner Harbor Hotel

Address: 300 South Charles Street, Baltimore, MD 21201
Region: United States > Maryland > Baltimore
Price Range: $263 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Inner Harbor Hotel 3.5*
Number of rooms: 337
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Also Known As:
Sheraton Baltimore
Baltimore Sheraton
Sheraton Inner Harbour
Hotel Style:
#27 Family Hotel in Baltimore
#31 Romantic Hotel in Baltimore
#33 Business Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Inner Harbor Hotel staff and other travellers.
11 questions
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Cleveland, Ohio
6 months ago
Spartanburg, South Carolina
Phoenix, Arizona
28 days ago
Carlisle, Pennsylvania
over a year ago

See all questions (11)

Questions? Get answers from Sheraton Inner Harbor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbor view on east side, higher floors. Parking attached to hotel (fee).”
  • Photo taken from 8th floor looking east. Used Nikon 5100
  • Same view, just later, same camera.
 of 5 bubbles vamdusa, 13 Mar 2017 | Read review
“Ask for high floor”
 of 5 bubbles johngK2615UD, 4 Mar 2017 | Read review
“10 minute walk from the MARC train Camden Yards stop.”
 of 5 bubbles Patty093, 2 Mar 2017 | Read review
“Ask to see if there is a view of the water. Ours did not have one and we looked out onto an ugly sea of rocks.”
 of 5 bubbles KDY888, 27 Feb 2017 | Read review
“Make sure you ask for a view of the inner harbor.”
 of 5 bubbles blairkk25, 19 Dec 2016 | Read review
5 of 5