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Comfort Suites Gateway

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Traveller (47)
Room & Suite (32)
Dining (5)
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Overview
  • Excellent38%
  • Very good33%
  • Average13%
  • Poor9%
  • Terrible7%
Travellers talk about
“ruby tuesday”(4 reviews)
“small couch”(4 reviews)
“hot tub”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (366)
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362 results
Traveller rating
131
123
49
32
27
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LanguageEnglish
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131
123
49
32
27
Show reviews that mention
All reviewsruby tuesdaysmall couchhot tubthe breakfast areaindoor poolaaa discountceiling fanwould stay againtwo double bedsyogurtfridge and microwavevery nice stayvery nice hotelbathroom doorclean roomsgreat place to staythe staff was friendly and helpful
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1 - 5 of 362 reviews
Reviewed 1 week ago

So, the positives: the lobby is very nice, and our room was clean. The water pressure was very good, and the beds are firm and comfortable. Also, the housekeeping staff were helpful when we had issues. The negatives, though: We got a suite with 2...More

Thank MaryLoganville_GA
Response from MasterkeyHospitality, Guest Relations Manager at Comfort Suites GatewayResponded 1 week ago

Dear Valued Guest, Thank you for taking the time providing us with feedback from your recent stay. I see that you enjoyed your stay but had a few inconveniences. I would like to start by sincerely apologizing for these inconveniences with the size of your...More

Reviewed 1 week ago

Please stay elsewhere. They will tell you, you don't have a reservation upon check-in, then when you charge a new room to your account they will bill you for both rooms and call it a No Show for the room you initially reserved. The headache...More

Thank Devin J
Response from MasterkeyHospitality, Guest Relations Manager at Comfort Suites GatewayResponded 4 days ago

Dear Devin, Thank you for taking the time out of your schedule to post a review. I apologize that your experience was anything less than satisfying. I tried to look up your reservation, but unfortunately I could not find anything for the past 2 months...More

Reviewed 1 week ago

We stayed here en route from NJ to FL over a spring break weekend. We needed a place in the area to break up the trip and were looking for a clean, inexpensive option to stay with kids. This hotel fit the bill! The hotel...More

Thank Josh G
Response from MasterkeyHospitality, Guest Relations Manager at Comfort Suites GatewayResponded 1 week ago

Dear Josh, Thank you very much for your positive feedback. We are pleased you found our location satisfactory to your needs and enjoyed your stay. Clean rooms and helpful courteous service are our highest priority. I will ensure our team are reminded of the outstanding...More

Reviewed 1 week ago via mobile

The hotel meet our basic needs and provided a place to sleep. That’s it! Unfriendly staff that made us feel unwelcome and never smiled. The children’s fold out bed wasn’t ready and the hotel staff was no help. Breakfast was busy, uninspiring and didn’t have...More

Thank Frederick K
Response from MasterkeyHospitality, Guest Relations Manager at Comfort Suites GatewayResponded 1 week ago

Dear Frederick, Thank you for taking the time to review our property. We apologize for failing to meet your expectations in several areas. We appreciate your candid feedback and have used it to improve and provide a better experience for our guests. We hope you...More

Reviewed 4 weeks ago

Pros- water pressure was good, beds were pretty comfortable, breakfast was good. Cons- furniture was pretty beat up, our room wasn't very clean, and the common areas were a mess. Since cleanliness is my number one priority in a hotel stay, I wouldn't stay here...More

2  Thank Luciferous626
Response from MasterkeyHospitality, Guest Relations Manager at Comfort Suites GatewayResponded 4 weeks ago

Dear Valued Guest, We are so sorry that your stay with us was less than satisfactory. It appears that we definitely failed when it comes to housekeeping. My staff and I reviewed each of your comments and have taken appropriate action to resolve each issue....More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$105 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Savannah
#33 Romantic Hotel in Savannah
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$105 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Savannah
#33 Romantic Hotel in Savannah
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (47)
Room & Suite (32)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Shana C
4 July 2017|
Answer
Response from MasterkeyHospitality | Property representative |
We are about 35-45 minutes from Tybee Island. It's a very easy drive. Best, The Team at Comfort Suites Gateway
1
Vote
Hannahvangiller
13 March 2016|
AnswerShow all 5 answers
Response from pastordaveg | Reviewed this property |
10 when we stayed there
0
Votes
Bchcomber49
8 September 2015|
Answer
Response from Linda W |
12 miles
0
Votes
Room Tips
"We had 3 couple in 3 different rooms and they were all nice"
Read review
"Do not stay in room #103!"
Read review
"Stay elsewhere, there's many other hotels in the area."
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"Just check your bedsheets before you hop into bed..."
Read review
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