I was pretty surprised by the recent bad reviews. Our room was immaculate and extremely comfortable and modern. The location was fantastic if you are heading downtown. I am pretty picky with my hotels but this place was great. Parking was not an issue.
A friend and I stayed here for two nights before moving on to a local bed and breakfast. We stayed in 314 and enjoyed our stay. Our stayed at the front of the hotel and even though there was some noise, our window air conditioner served as white noise. lol The a/c worked really well, so after a long day we came back to a cool room. We found the beds comfortable and slept well. The location was close to River street and easy to walk. We didn't eat breakfast, so i don't have any comments on that. But we slept really well. My friend even commented she slept better at the Best Western than the Bed and Breakfast. We only stayed at a Bed and Breakfast to end the trip, because she had never stayed there and wanted that experience. But after the trip, she told me she slept better at the Best Western. …
Our room had NO lights, NO A/C and the phone didn't work. Took almost 2hours to get another room and the shower didn't work in this second room. Nothing was said at checkout about the problems that we encountered.
Two couples spent three nights here as we toured Savanna. I picked this Best Western because I’m a diamond member of B.W. and the location looked to be great. The location is terrific (you can everywhere: River walk, city market and most of the historic district). The hotel is old, but generally a clean hotel. Parking is strange as they have three different areas to park in and they charge over $20 per night. Breakfast is the standard fare: bacon, eggs, sausage and gravy and biscuits, muffins, rolls, bagels, cereal, etc. The rooms do have and iron and board (a must for boomers). The other couple had the room next to us. We both leave $5.00 a day for the cleaning person (as they work hard and deserve it). Each day my wife and her sister next door left a note and $5.00 and requested an extra bath towel (they have thick hair and don’t use the hair dryer). My wife got hers every day, but her sister next door did not (different cleaning person?). Anyway, the sister was not happy. This is an older hotel, but every one we met was generally friendly.…
Located on 2 main roads but it gives you walking distance to everything the historical district has to offer. A good variety of stores a d restaurants. If in Savannah we would stay there again if available. .
Hotel is in a great location. Convenient to everything! The River front and City Market are just around the corner. Hotel staff is friendly and helpful. The HOT breakfast was great. The breakfast choices were plentiful - everything from waffles to eggs, cereals, fruits, yogurt, bagels and the attendant kept everything well stocked and the breakfast area clean. Our room was comfy, clean and having a refrigerator in the room was nice. The front desk let us know that if we brought food back from a restaurant we were welcome to use the microwave in the dining room area. We liked that they always had hot coffee, tea and hot chocolate available in the lobby.(As well as in our room). It was nice after a day of exploring to get an after dinner cup of delicious hot coffee when we returned to the hotel. Definitely would stay at this hotel again.…
Absolutely the worst hotel ever! Save your money and don’t stay here. Our room was broken into and a bunch of stuff was stolen! The staff and corporate showed zero compassion as to what my family just experienced on their property. They conveniently have no cameras on their property. I will never spend another penny at a best western!
This Best Western needs serious help and updating. The grounds and rooms are run down. Garbage cans overflowing. The room next to us was robbed. Someone broke into the room a young family was staying in. All their stuff was stolen. The rooms are very noisy from the road and the walls are paper thin. The beds are in need of updating. The property is understaffed and struggles to handle the tasks at hand.
This was my second time staying at this property. BOTH experiences have been great! Staff, from Front Desk to Housekeeping, have been friendly and accommodating. Breakfast is amazing!! The rooms do face streets so it can be a little noisy, but that doesn’t bother us, we join in the fun. It’s a great location, you can walk to the riverfront within 2 minutes and to the square in maybe 5…
We had our free night reward certificate for staying a couple of nights at a BW over the summer and were traveling to Asheville, so decided to spend a night here on the way. When we arrived, we were greeted and thanked for being rewards members (they're supposed to do this but in our experience, many do not), and we were handed a bag with our complimentary waters (also supposed to do this, it has been rare). We were given a 3rd-floor room on the corner, and I was honestly concerned that road noise would be an issue. The room's AC unit ran all night long, which covered up most of the noise, and there was also a sleep machine in the room (honestly not sure if someone just forgot it there or if the hotel provided it, but either way, it was there). The shower worked well enough, and the shower head was at a great height (I'm 6-2 and didn't have to duck). They provided shampoo, conditioner (the smell of both is fantastic!), soaps, etc. The ladies at the desk and inside were very helpful in pointing us around, and the location was fantastic for getting around the downtown area. Breakfast the next morning was great; they didn't have the Popcake machine that some of the BWs have but did have two waffle makers, eggs, sausage, grits, biscuits and gravy, juices, coffee, yogurt, and plenty of other things. Breakfast remained fairly busy, and they kept bringing out fresh food even after breakfast. Can't say how many hotels we've stayed at where the employees want to shut everything down quickly and stop serving breakfast. This was true southern hospitality, great job y'all!…
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