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Candlewood Suites Fort Smith

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Traveller (8)
Room & Suite (10)
Pool & Beach (2)
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Overview
  • Excellent67%
  • Very good21%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“free laundry”(6 reviews)
“front desk”(22 reviews)
“reward night”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (197)
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Traveller rating
129
43
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LanguageEnglish
129
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Show reviews that mention
All reviewsfree laundryfront deskreward nightan extended stay hotelchildren runningthe ice makertoaster ovendunkin donuts next doorregular sizespecial arearestaurants and grocery storesa couple timeslike coming hometexas roadhousethese folkssmall kitchengreat place to stay
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11 - 15 of 196 reviews
A TripAdvisor Member
1
Reviewed 14 February 2018

It's a very nice place. We had a queen suite and it was just a little smaller than I expected it was plenty big enough. The staff was awesome..very nice and helpful. The only reason for a 4 and not a 5 is because of...More

Review collected in partnership with this hotel
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Response from Candlewood Suit... F, Director of Sales at Candlewood Suites Fort SmithResponded 15 February 2018

Thank you for taking time to review the Candlewood Suites. Your feedback is always welcomed and appreciated as it is our goal every day to strive for excellence. We look forward to welcoming you home the next time you are in the area. Until then......More

Reviewed 6 February 2018

Waited hour for iron, plumbing is horrible, front desk is not friendly. What happened to customer service? Society has went to being busy on social media, playing on their phones, lack of attentiveness to inconveniencing the guest that is paying and the reason you have...More

Review collected in partnership with this hotel
Thank Karen E
Response from Candlewood Suit... F, Director of Sales at Candlewood Suites Fort SmithResponded 7 February 2018

Thank you for taking time to review our property, Karen. We strive daily at the Candlewood Suites to ensure our guests have a comfortable enjoyable stay. Your complete satisfaction is our priority. Please always feel free to address your concerns or any problems you experience...More

Reviewed 1 February 2018

Stayed at this location for a quick night. Staff was friendly and courteous. Room was large and clean. The hotel fitness center was well kept and organized. The treadmill I used seemed to be off of calibration but overall a good experience!More

Review collected in partnership with this hotel
Thank Marcus N
Response from Candlewood Suit... F, Director of Sales at Candlewood Suites Fort SmithResponded 5 February 2018

Thank you so much for the review, Marcus N. We appreciate you! We strive daily to create a great and comfortable experience for our guests and would love the opportunity to serve as your "home away from home" while you are in the area again....More

Reviewed 19 January 2018

I enjoyed my stay at the Candlewood Suites in Fort Smith. The room had a full size refrigerator, a 2 burner stove, a sink, and a dishwasher. The kitchen was stocked with glasses, bowls, mugs, plates, and silverware. Pots and pans and serving bowls were...More

Review collected in partnership with this hotel
Thank kathpe50
Response from Candlewood Suit... F, Director of Sales at Candlewood Suites Fort SmithResponded 19 January 2018

Thank you so much for taking time to review the Candlewood Suites-Fort Smith, Kathpe50. We appreciate you! You are right, our fully stocked kitchens make it convenient for our guests to prepare and cook their meals right in the comfort of their rooms. It really...More

Reviewed 28 December 2017

As always, this is a great hotel to stay at. Very comfortable room, like coming home. Unfortunately, they were having trouble with their hot water sensor to where there was no hot water the morning that I checked out. However, they were working on getting...More

Review collected in partnership with this hotel
Thank tmay3011
Response from Candlewood Suit... F, Director of Sales at Candlewood Suites Fort SmithResponded 15 January 2018

Thank you for taking the time to review the Candlewood Suites, tmay3011. We appreciate your patience and understanding as we were dealing with the challenges concerning the hot water. it is our goal daily to create a great and comfortable experience for our guests. When...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Hotel Amenities
Business Centre with Internet Access
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Details
Price range
US$76 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Fort Smith
#4 Family Hotel in Fort Smith
#5 Business Hotel in Fort Smith
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$76 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Fort Smith
#4 Family Hotel in Fort Smith
#5 Business Hotel in Fort Smith
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (8)
Room & Suite (10)
Pool & Beach (2)
Questions & Answers
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Room Tips
"Need firmer mattresses"
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"Please put bathroom exhaust fans in. Thanks"
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"The chair to the desk by the kitchen was half on the wood flooring and the carpeting."
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"Good value for the double queen suite."
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