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BEST WESTERN Aspen Hotel

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110 Reviews from our TripAdvisor Community

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Showing 109: English reviews
Reviewed 3 weeks ago

The room was nice and plenty big, had microwave, coffee, and fridge. The bed and pillows were very comfortable. The shower had plenty of pressure and warm water, it was quite and breakfast was good. A little farther off interstate 40 than we wanted.

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Helpful?
Thank Glendajb
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

We are sorry about being so far from I-40, but we were glad to be of service. We hope to see you next time you are in our area.

Arlington, Texas
Reviewed 3 weeks ago

We tried to stay at a different hotel but there was no room. They called the BW and they did have a few rooms left. The BW was just down the street so we checked in. Our room was clean and comfortable. The entire hotel was pleasant and welcoming. Breakfast was the basics, nothing fancy. The cook kept making the...

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Helpful?
Thank Dan M
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

We were glad to be of service. We hope that in the future we will be your first choice. We like to have a breakfast attendant on staff to ensure that breakfast keeps coming from 6 am to 9 am. See you soon...

Daytona Beach, United States
Reviewed 4 weeks ago

This hotel is very quiet. We were traveling a long distance and this hotel is clean and quiet. We were pulling a U haul trailer and they had great parking, which easily accommodated it. Chili's restaurant is within walking distance as is a drug store with more all around. It's a great location for the traveler. The price of a...

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Helpful?
Thank Timothy G
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

We appreciate you choosing us for your stay. We are glad to know that we made your stay comfortable and hope to see you the next time you are our way.

Highlands Ranch, United States
Reviewed 21 October 2016

The room was very clean, the bed a little soft, breakfast ran short by the time we ate at 7:30 am. The location was actually out of the way for us since our family reunion was in Sallisaw, OK and it would have been nice to know that before I booked the room. Had I known I would have still...

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Helpful?
Thank Fonda D
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

We apologize that the hotel is 40 miles away from Sallisaw, but I hope we at least made your stay comfortable. When we are full, breakfast can be quite hectic which is why we staff a breakfast attendant. We hope that we see you for your next reunion.

Reviewed 20 October 2016 via mobile

Nice hotel,great location within walking distance to restaurants and retail stores. Staff was very helpful and friendly. Room was clean and in order. Easy access to the wifi, 32" flat screen TV WAS nice and comfortable beds. Hot Breakfast that was maintained well by friendly staff. Well worth the price. Enjoy your stay...

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Helpful?
Thank Daniel R
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

Thank you for the compliments. Not to be contrary, however, but our T.V.s are actually 43". :) We are pleased that you had a pleasant stay as this is our goal. Please come see us again.

Oklahoma
Reviewed 19 October 2016

We booked 2 rooms recently while visiting my brother in Ft. Smith. This hotel was very reasonably priced and the reviews were good so I thought I would take a chance, and I am so thankful I did! Everything was new and spotless. The staff was wonderful and did a pretty decent job keeping up with the large breakfast crowd....

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Helpful?
Thank lovinithot
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

We thank you for your patronage. We are so pleased to hear that you had the type of stay we strive to provide. We hope to see you in the future.

Reviewed 18 October 2016

bad costumer service RON was very rude i ask for another room becasue my have stains all over couch he didn't try to find any room he see don't have any and good look find other one I drive next street and fine room for better price and bran new and better costumer service

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Helpful?
Thank Alejandro R
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

We apologize for your terrible experience. When the hotel is full, we can not kick another guest out of a room. However, you should have been given the opportunity to accept free rewards points to apply to future stays with Best Western. We will investigate the customer service issue you faced and retrain where needed.

Saint Augustine, United States
Reviewed 13 October 2016

The young lady at the front desk was very friendly and helpful! This hotel is on a main street with lots of restaurants nearby, also convenient to the interstate. Room was nice, clean and quiet. We were here for just one night, but traveled through downtown Fort Smith, and it seemed very quaint. Wish I had more time to visit...

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Helpful?
Thank Sandra B
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

Excellent. We are glad to know we could offer a clean, quiet respite for your brief stay. We hope that when you decide to come back to Fort Smith to visit again, we will be the first and only choice for your stay.

Reviewed 13 October 2016 via mobile

Recently refurbished and clean. My only complaint is the housekeeping team parking their carts in the hallway between the elevator /stairs and the rest of the main floor during the morning "rush". When you're trying to maneuver suitcases to the lobby the last thing you need is unnecessary obstacles. Breakfast so so. Nothing to brag about but sufficient. Beds were...

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Helpful?
Thank sheenshay
Abita
Reviewed 12 October 2016

This was our first stop on trip out west, the staff was very friendly and helpful. Nice selection for breakfast too. You could tell it had recently been updated. Would diffidently stay here again if we pass through Ft Smith, Ark

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Helpful?
Thank Bobbydem
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

We are happy to know that we were able to offer you a pleasant stay. Yes, we are less than a year Best Western. We strive to offer an accommodating stay for all our guests. We want everyone to leave here happy. We train our staff to be friendly and helpful, we offer a wide variety for breakfast, and we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The newly renovated BEST WESTERN Aspen Hotel located just off I-540 in Fort Smith is both conveniently and centrally located. The Fort Smith Regional Airport is only minutes away. You are also within walking distance of some popular national chain restaurants or a short trip, via our limited shuttle service, to many other choices. If you wake up hungry, then we have your late night snack needs covered with our new marketplace. Make use of our seasonal outdoor pool and all year indoor fitness center. Wi-Fi and extended cable are free in rooms and in our lobby. Our pet friendly and non-smoking hotel will also offer you customer service that will keep you coming back for all your future trips through the area. ... more   less 

Additional Information about BEST WESTERN Aspen Hotel

Address: 2900 S 68th St, Fort Smith, AR 72903-4000
Region: United States > Arkansas > Fort Smith
Price Range: $115 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Aspen Hotel 2.5*
Number of rooms: 58
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Also Known As:
Aspen Hotel And Suites
Aspen Hotel Fort Smith
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Aspen Hotel staff and other travellers.
3 questions
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Muldrow, Oklahoma
2 months ago
3 months ago

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Questions? Get answers from BEST WESTERN Aspen Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sorry, I cannot recommend this hotel.”
 of 5 bubbles I539IDrichardb, 5 Jul 2016 | Read review
“All the rooms have been recently remodeled”
 of 5 bubbles PatM749, 11 Oct 2015 | Read review
“Ask for 2nd floor. The ice machine is on the 2nd floor.”
 of 5 bubbles I539IDrichardb, 3 Jun 2015 | Read review
“We had a two double bed room which was plenty big enough.”
 of 5 bubbles philyfanstukinmi, 2 Apr 2015 | Read review
“All the rooms are good. Second floor rooms might be slightly quieter but this is not something to worry about.”
 of 5 bubbles I539IDrichardb, 29 Oct 2014 | Read review
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