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BEST WESTERN Aspen Hotel

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BEST WESTERN Aspen Hotel
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132 Reviews from our TripAdvisor Community

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Showing 131: English reviews
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Newcastle, Australia
Reviewed yesterday NEW

The room was very large and well furnished. Everything was clean. The king bed was comfortable. The free Wi-Fi was very fast. The staff were friendly and efficient. Breakfast was OK but not outstanding. There are decent restaurants within easy walking distance.

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Helpful?
Thank Roy K
NW AR
HOTEL’S FAVOURITE REVIEW
Reviewed 30 January 2017 via mobile

Nice, new or recently renovated hotel. Very comfortable room, for an good price. I was a bit mystified by two policies that may or may not bother other travelers. It was well below freezing, and I made a comment to the lady at the front desk that it would be nice to light the fire in the lounge/breakfast area (also...

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Helpful?
Thank NWA_VP
About Hotel's Favourite Review
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

We apologize for the misunderstanding. The fireplace in the lobby is for aesthetics and is not a functioning fireplace. Our staff member must be reminded of this so there is no confusion in the future. We apologize also that the fitness center is not 24/7. The fitness center shares a wall with a guest room and so we open the...

Sydney, Australia
Reviewed 1 week ago

Pleasant hotel and close to many eating places. Staff on front desk were very friendly and helpful. Room was large but faced the car hotel carp ark and also car park for an eating place, which made it noisy until theses places closed. Did hear too much noise from the main road after 10pm. We tended to hear more noise...

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Helpful?
Thank Carmen D
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

We apologize for the noise level. As you noted we do share a parking lot with another business. On the plus side, at least it is a food establishment where one can go have dinner without driving. We appreciate your feedback and please feel free to request a room not only on the other side, but away from stairwells. We...

Golden, Colorado
Reviewed 2 weeks ago

This BW was easy to find, was very clean, and recently renovated. Elevator was nice. The price was good. Beds were very comfortable. Had a good breakfast which was standard for the Best Westerns we'd stayed at on this road trip.

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Helpful?
Thank LHelker
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

We appreciate you choosing the Best Western/Aspen for your stay. We strive to give the best experience to our guests. We will work harder next time to get 5 stars as opposed to just 4. Please feel free to let us know how we can improve.

Ft Smith, United States
Reviewed 2 weeks ago

Check-in was somewhat prompt, room was mostly clean and smelled of Lysol. Bed was hard/lumpy, pillows were numerous but one good pillow would have been preferable to 4 lumps of polyfil. Wi-Fi was good. Breakfast was adequate, but would have been better if staff could have kept up with customer demand...had to wait for at least one hot food item...

Review collected in partnership with Best Western
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Helpful?
Thank D7532LUjonathans
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

We are displeased to hear that your stay was not to our/your standard. All beds and pillows are less than a year old, so we are not certain why they would have been lumpy. We apologize that breakfast was not maintained efficiently enough so as not to have to wait for something. As far as the apple juice is concerned,...

Shreveport, United States
Reviewed 3 March 2017

The entire Staff that i had any contact with were extremely professional and helpful. It has been a long time since i felt more welcome at a hotel. Friendliness, comfort and sincerity is very hard to achieve at the same time but they make it feel effortless Many many thanks. J.Ray & Irene Jackson

Review collected in partnership with Best Western
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Helpful?
Thank jamesjK4181ZN
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

We were very glad to have you and are extremely pleased to know you were well tended. Thank you for choosing us and we look forward to your next visit.

Reviewed 28 February 2017

The hotel was clean and updated and the staff were all really nice. The breakfast person was really helpful and everything was fully stocked at all times. Great place to stay. The parking lot was well lit and it was easy to get to and from my room to my car. Very safe and quiet place.

Review collected in partnership with Best Western
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Helpful?
Thank Amanda S
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

Thank you for choosing us. We are pleased to know that we accomplished our goal. We look forward to seeing you on your next trip.

Grove, OK
Reviewed 27 February 2017

Beautiful newly renovated hotel. The decor is lovely. Very comfy bed. Bert much appreciated business office. Excellent staff. Great location as you can walk to dining and shopping is close. Great stay!

Review collected in partnership with Best Western
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Helpful?
Thank Kathy K
GuestRelationsBWQ, General Manager at BEST WESTERN Aspen Hotel, responded to this review

Thank you for your stay at Best Western!! Amanda Grant General Manager

Spruce Grove
Reviewed 17 February 2017

After driving for over 11 hours, we had a wonderful stay at the Best Western Aspen Hotel in Fort Smith, AR. The bed was very comfortable, room very clean, newly decorated and close to all amenities. The staff was exceptionally friendly and helpful, especially the gal in the breakfast room who made our gourmet waffle by adding berries and nuts....

Review collected in partnership with Best Western
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Helpful?
1Thank Christena I
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

Thank you. We are very pleased that you had such a pleasant stay. It is our duty to see that all our guests feel at home.

Harrisburg
Reviewed 16 February 2017

We were late arriving, but had no issues checking in, the room was great and when my head hit those amazing pillows, i was out like a light. They had breakfast the next morning but I didn't try it but, it smelled good!

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Helpful?
Thank jamesmU6500EA
GuestRelationsBWQ, Guest Relations Manager at BEST WESTERN Aspen Hotel, responded to this review

Thank you for choosing us for your stay. We look forward to seeing you on your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The newly renovated BEST WESTERN Aspen Hotel located just off I-540 in Fort Smith is both conveniently and centrally located. The Fort Smith Regional Airport is only minutes away. You are also within walking distance of some popular national chain restaurants or a short trip, via our limited shuttle service, to many other choices. If you wake up hungry, then we have your late night snack needs covered with our new marketplace. Make use of our seasonal outdoor pool and all year indoor fitness center. Wi-Fi and extended cable are free in rooms and in our lobby. Our pet friendly and non-smoking hotel will also offer you customer service that will keep you coming back for all your future trips through the area. ... more   less 

Additional Information about BEST WESTERN Aspen Hotel

Address: 2900 S 68th St, Fort Smith, AR 72903-4000
Region: United States > Arkansas > Fort Smith
Price Range: $117 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Aspen Hotel 2.5*
Number of rooms: 58
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Also Known As:
Aspen Hotel And Suites
Aspen Hotel Fort Smith
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Aspen Hotel staff and other travellers.
3 questions
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Muldrow, Oklahoma
6 months ago
8 months ago

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Questions? Get answers from BEST WESTERN Aspen Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from main road and car park.”
CarmenD102, 13 Apr 2017 | Read review
“Far enough from highway and main street so it was quiet. Elevator made an upper floor best pick.”
LHelker, 9 Apr 2017 | Read review
“Our first floor room was vwet nice”
FlemingtonDavidb, 12 Feb 2017 | Read review
“pet friendly”
bgfoo1, 17 Jan 2017 | Read review
“Sorry, I cannot recommend this hotel.”
I539IDrichardb, 5 Jul 2016 | Read review
5 of 5