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When we checked in the girl upfront was very nice, for the most part the room is nice!! But the bathroom had long black hair everywhere, and my husband and I are blond headed!! Had to clean the bathroom before we would even use it!!...More
Response from GuestRelationsBWQ, Guest Relations Manager at Quality InnResponded 4 weeks ago
We apologize for this oversight. This is unacceptable and some re-training is in order. We will remedy this presently. We hope that this does not deter you from future visits. We appreciate your feedback. Feel free to make us aware once you notice so we...More
We have stayed here before and hubby and I wanted to just drive and getaway for the night so decided to give it a try again. from check in to leaving everything was perfect. The guy that checked us in i think he said his...More
Response from GuestRelationsBWQ, Guest Relations Manager at Quality InnResponded 9 August 2017
It was our pleasure to take care of you. We are glad you chose us for your stay and look forward to your next visit.
I reserved the Quality Inn at an excellent rate for a summer weekend. The hotel is located just off the interstate in a busy retail area, but not along the main traffic route. Check in was fast, but I had to ask about breakfast hours....More
Response from GuestRelationsBWQ, Guest Relations Manager at Quality InnResponded 6 October 2017
We apologize the misunderstanding about the breakfast hours. However, it sounds as though you were able to eat(a pleasant surprise). We appreciate your feedback and will investigate the issue with the door lock. We look forward to your next visit and please feel free to...More
Stayed at this property abiut 3 years or so ago and was very sceptical about staying here this time,but im sure glad i did, the improvements made sence last time is fantastic !! Dont even recognize the place.
Everything clean and fresh, new comfortable beds.staff...More
Response from GuestRelationsBWQ, General Manager at Quality InnResponded 15 September 2017
Thank you for your review! We work so hard to meet the needs of our guest and we get reviews like this it really makes our day!! We bought this property almost 4 years ago and work on renovations for almost a year. I love...More
Housekeeping was terrible. We had to get our own towels, etc. every night plus coffee. Room wasn't cleaned on last day there. Nothing was done. We were there for 5 nights. Never again. The only good thing about this place was the front desk clerks.More
Thank Dawn A
Response from GuestRelationsBWQ, Guest Relations Manager at Quality InnResponded 14 September 2017
We apologize for your experience. Housekeeping should be resetting the room at least every other day. You should have received service at least twice based on the number of days you stayed with us. Additional service is always available upon request. We will be investigating...More
US$67 - US$96 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Business Hotel in Fort Smith
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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