We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsfront desksausagewafflesjacuzzi roomvery nice experienceovernight staybeds were comfortablebiscuitscross country tripenjoyed my stayworking orderbreakfast buffethome away from homesmith areaparking lotstaff was very friendlystayed one night
Housekeeping was terrible. We had to get our own towels, etc. every night plus coffee. Room wasn't cleaned on last day there. Nothing was done. We were there for 5 nights. Never again. The only good thing about this place was the front desk clerks.More
Thank Dawn A
Response from GuestRelationsBWQ, Guest Relations Manager at Quality InnResponded 14 September 2017
We apologize for your experience. Housekeeping should be resetting the room at least every other day. You should have received service at least twice based on the number of days you stayed with us. Additional service is always available upon request. We will be investigating...More
THE QUALITY INN WAS VERY VERY CLEAN THE ROOMS WERE NICE THE STAFF WERE HELPFUL rooms were clean house keepers friendly checking in was no problem the staff was GREAT thank you quality will be back i enjoyed my stay
Response from GuestRelationsBWQ, General Manager at Quality InnResponded 1 September 2017
Thank you for your stay at Quality Inn. We work hard for our guest and love to hear when were doing a good job. Thank you for taking time out to do our review.
We s popes here just for an overnight on a road trip. The checkin process was simple and desk clerk friendly. The room was large and clean. The bed was comfortable and pillows were good. My only complaint would be that the breakfast was very...More
Thank Sharon K
Response from GuestRelationsBWQ, Manager at Quality InnResponded 29 August 2017
Thank you for your stay at Quality Inn and taking the time to do our review. We work hard and uses the review to know what areas our guest would like to see improvement.
Seen baby cockroaches in room on both mornings we were there, room was not cleaned while we were out all day after our first night and we had to request clean towels also the room key had to be reprogrammed after returning to the room...More
Response from GuestRelationsBWQ, Guest Relations Manager at Quality InnResponded 25 August 2017
We apologize for your stay. None of these things are acceptable and we will be investigating these issues. We have regular visits by the exterminators so the issue with bugs should not have been the case. However, we will look into this immediately. In regard...More
We have stayed here before and hubby and I wanted to just drive and getaway for the night so decided to give it a try again. from check in to leaving everything was perfect. The guy that checked us in i think he said his...More
Response from GuestRelationsBWQ, Guest Relations Manager at Quality InnResponded 9 August 2017
It was our pleasure to take care of you. We are glad you chose us for your stay and look forward to your next visit.