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Best Western Plus Vancouver Mall Dr. Hotel & Suites

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Best Western Plus Vancouver Mall Dr. Hotel & Suites
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715 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Vancouver Mall Dr. Hotel & Suites
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Showing 707: English reviews
Sunny Southern California
Reviewed 3 weeks ago

We have stayed at the BW Plus Vancouver mall many times in the past.. The staff is always very friendly and helpful. Indoor poll is nice when the weather is inclement. Bed was not too comfortable this time.

Review collected in partnership with Best Western
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Helpful?
Thank cruzgal
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

What a wonderful review, thank you for the compliments! We're so happy to read our friendly staff is always glad to help you out. It's good to know you took advantage of the indoor pool and hopefully, took the time to unwind during your trip. We apologize that your bed wasn't as comfortable as it usually is. Be sure to...

Yakima
Reviewed 3 weeks ago

Very satisfactory stay (2 nights). Very helpful staff. Good location, close to the 205 and to the Vancouver Mall (and to our family that we were visiting). Good breakfast selection. Love those waffles! The breakfast room was out of a couple of items that I was looking for. The breakfast hostess was great, though, in trying to help me with...

Review collected in partnership with Best Western
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Helpful?
Thank Doy G
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Doy, Meeting our guests' expectations is exactly our goal. We are thrilled you had a satisfying stay with us and we were able to assist you in any way we could. Thank you for choosing to stay with us and giving us the chance to provide you and your family with such a pleasant stay. In regards to the...

Eugene, Oregon
Reviewed 3 weeks ago

Had a great stay with the family. The kids had a great time at the pool and the staff was extremely helpful. Many choices for dinner within just a couple of minutes from the hotel and the hotels breakfast had lots of options.

Review collected in partnership with Best Western
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Helpful?
Thank williamfL7816OT
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Thank you for your kind review! Our ideal location convenient to so much shopping, dinning and entertainment is one of the many benefits of staying with us. It's always good to hear our amenities are enjoyed, including by your children having fun at the pool. This is what a family trip is all about, making lasting memories. Thank you for...

Wilsonville, Oregon
Reviewed 4 weeks ago via mobile

Enjoyed staying at the same motel with friends. Not a long drive to the square dance center at Clark county square dance center. We loved the pool and hot tub. Breakfast buffet was great with a good variety of breakfast items.

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Helpful?
Thank Lorri M
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Lorri, Sounds like we were able to provide you and your friends with a fantastic stay! We're so glad you were able to relax at the pool and that our breakfast filled you up each morning. It's good to know our location worked for you and was convenient to the Clark County Square Dance Center. We hope this means you...

Oakland
Reviewed 4 weeks ago

New housekeeping did not clean room one day and the away over $200 in makeup the next day. Accused two mother of smoking weed in front of kids. She walked up to mothers talking in the hallway and asked "Where is the weed?" in front of their children and other children and then threatened to report the entire floor! Maids...

Review collected in partnership with Best Western
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Helpful?
Thank celettah
Best Western Pl... S, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

hank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

San Francisco, California
Reviewed 4 weeks ago via mobile

We had to book here last minute and we could not be happier' Quiet, clean, rooms and a warm welcoming staff Breakfast was better than expected! Great deal!!! Parking is plentiful. Easy in and out. Did not use pool or hot tub, but seemed nice.

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Helpful?
Thank bollawoman
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

What a wonderful review to read, thank you for sharing. We're so glad you were happy with your clean, quiet room. Our staff works hard to treat every guest with kindness and it sounds like they met this expectation. The ability to easily find a parking spot is such a relief, isn't it? Please come back soon and enjoy a...

Manhattan, Illinois
Reviewed 4 weeks ago

We booked this hotel because it was within walking distance to our friends' home for a 60th birthday celebration. The hotel is very conveniently located next to the Vancouver Mall and several restaurants. We arrived late at nite, just before midnight, and were greeted by a very nice gentleman who got us checked in within minutes. Needless to say, we...

Review collected in partnership with Best Western
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Helpful?
Thank Susan B
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Susan, It is wonderful to hear you had a great stay while visiting. We are happy to know you arrived to kind staff and a clean, comfortable room. We're sorry about your noisy neighbors. It can be hard to control the sound from guests in their room but you can always call the front desk if the noise level...

Kalispell, MT, United States
Reviewed 18 February 2017

Great staff and very clean. Good breakfast and extremely great staff. I was also impressed with how well the room attendants cared for my room. The BW here is, or appears to be, one of the older establishments I've stayed. However, it is very well kept and clean.

Review collected in partnership with Best Western
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Helpful?
Thank Daron L
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Sounds like we were able to provide you with fantastic service. We're thrilled to know you arrived to kind front-desk staff and a clean room that remained clean throughout your stay. Your compliments make our day! With so many hotels to choose from in the area, we are grateful you chose Best Western Plus Vancouver Mall.

Minneapolis, Minnesota, United States
Reviewed 15 February 2017

The hotel is very nice and clean. Lobby has a big screen, computer center, sofas, munchies, coffee - very comfortable and welcoming. Our room was a standard two queen room - clean, big, plenty of storage, comfortable beds, good water pressure. The breakfast was great - we were expecting some fruit and bagels but it has hot meal options (eggs,...

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Helpful?
Thank Betsy C
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Betsy, Though you had some initial trouble finding us during your visit, we are glad you managed. Thank you for choosing Best Western Plus Vancouver Mall to fulfill your lodging needs during your travels. We are happy to hear you felt welcomed from the moment you stepped into our cozy lobby. We appreciate your kind compliments to our spacious,...

qc
Reviewed 14 February 2017 via mobile

Met my sister here who is from BC Canada. The hotel is nice, no fuss hotel. I have to mention the indoor heated pool which my 4 year old daughter loved. The bedroom (with 2 queen sized beds) and bathroom (with tub) are clean. Buffet breakfast is good. The hotel is like 20 mins from Portland Airport. It is of...

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Helpful?
Thank Girl G
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Sounds like you both had an enjoyable time shopping. We are glad our location was convenient to your needs, both close to the mall and the airport. We appreciate your encouraging comments and are thrilled the pool and amenities helped add to your stay. It would be a pleasure to host you again the next time you visit your sister....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Best Western Plus Vancouver Mall Dr. Hotel & Suites

Address: 9420 NE Vancouver Mall Dr, Vancouver, WA 98662-6172
Region: United States > Washington > Vancouver
Price Range: $123 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Vancouver Mall Dr. Hotel & Suites 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Plus Vancouver Mall Dr. Hotel And Suites
Best Western Plus Vancouver Mall Dr. Hotel Vancouver
Best Western Vancouver
Vancouver Best Western
Hotel Style:
#4 Business Hotel in Vancouver
#4 Romantic Hotel in Vancouver
#6 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Vancouver Mall Dr. Hotel & Suites staff and other travellers.
3 questions
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Questions? Get answers from Best Western Plus Vancouver Mall Dr. Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with the even numbers they do not face the parking lot so it was very quiet,”
 of 5 bubbles JenJen1865, 7 Feb 2017 | Read review
“The rooms I had for the two independent stays were fine.”
 of 5 bubbles Lambiepie63, 19 Dec 2016 | Read review
“A few extra bucks got us a larger room to enjoy!”
 of 5 bubbles daler342, 21 Nov 2016 | Read review
“Excellent suite.”
 of 5 bubbles drotert, 27 Oct 2016 | Read review
“Room with King size bed and non-smoking room is pretty spacious.”
 of 5 bubbles TigerChung, 11 Oct 2016 | Read review
5 of 5