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The Bertram Inn

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229 Reviews from our TripAdvisor Community

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Showing 209: English reviews
San Francisco, California
Reviewed 24 January 2012

This place literally is my second home when I'm in the Boston area. The staff are incredibly kind and accommodating. Even when I'm not staying there, I have been given free access to hang out in the lobby with my family as if it was my own living room. That is exactly the way I would hope to be treated...

3Thank napahereicome
brooklyn, ny
Reviewed 24 January 2012

I was very happy with my stay. I found the staff to be helpful, friendly, and courteous (respect the Oxford Comma). The accommodations were clean and charming and I was pointed to an excellent sushi restaurant within walking distance (Fugakyu) and the Washington Square Tavern for a huge selection of craft beer (beer nuts need to check it out). Public...

2Thank yousoundcrazy
Rockville Centre, New York
Reviewed 23 January 2012

In our search for a perfect inn in the Boston area four years ago, my wife and I happened upon The Bertram. Since then, we have stayed many times at this lovely, homey inn. The charm of the rooms, the graciousness of the staff, the quiet of the rooms, and even the homey snacks and breakfasts attest to the high...

3Thank Larry O
Hadley, Massachusetts
Reviewed 22 January 2012

My husband was having surgery in Boston which required me to find a place to stay while he was hospitalized. I made arrangements at the Bertram Inn for one night for both of us and for myself for three nights. Initially the Inn had us booked on the third floor but due to the type of surgery my husband was...

2Thank JoJo759
Augusta, Maine
Reviewed 20 January 2012

I have stayed at the Bertram Inn a few times since my daughter moved to Boston and have always been impressed by the food (their cook is amazing) the friendly staff and the beautiful setting. I was lucky enough to stay there in December and was blown away by how beautiful the holiday decor was, they even had a Victorian...

3Thank Manamoo2
Paris, France
Reviewed 16 January 2012

What a charming little house in a warm neighborhood. Lovely girlie beds and great tea area! I too was put off my less than friendly front desk. Other than that perfect.

4Thank Amy O
bertramBrookline, Manager at The Bertram Inn, responded to this review

Dear guest, We thank you sincerely for your review. A general meeting with the Innkeeping team took place and some rough edges continue to be sharpened. We have no doubt that the service we provide is up to par with what we’re known for and been offering for the last 25 years and will continue to improve. We’re glad to...

United States
Reviewed 6 January 2012

We loved our stay at The Bertram Inn. We have stayed here before and love the charm of the rooms, the delicious breakfasts and the kind staff. Each time we stay we try a different room and have loved each one for different reasons. They are all beautifully decorated, have very comfortable beds, small but immaculate bathrooms and although located...

3Thank melange1
bertramBrookline, General Manager at The Bertram Inn, responded to this review

Dear Guest, Thank you for your honest feedback about your most recent stay with us. I am disappointed that we failed to exceed your expectations, and I want to personally apologize for the lapse in friendly service that you have come to know at the Bertram Inn. I can promise you that I have now spoken with every member of...

Sydney, Australia
Reviewed 2 January 2012

This B and B was recommended by a friend and was not disappointing. The decor is immaculate, the staff friendly and helpful. Rooms are excellent. Close to great shopping and restaurants and the train is minutes away. Would stay there again.

1Thank DebandRonB
Parker, Colorado
Reviewed 30 December 2011

Beginning impression was positive but this didn't last after our first night of a three night stay. Upon returning to the Inn at the end of our second day there was a letter attached to the front door with our name on it and the inscription "Open Immediately." The letter went on to explain that we had inadvertently been put...

3Thank Bruce F
bertramBrookline, General Manager at The Bertram Inn, responded to this review

Dear Bruce, We’re sorry to read your review. It all started with a human error. Our Innkeeper that made the mistake still feels awful about it, more so since this is the 1st time this happened in all the time she’s been here. Given the chance, we did all that we could in order to have this mistake fixed. You...

Brasschaat, Belgium
Reviewed 21 December 2011

When we first arrived at the Bertram Inn, we were met by a lovely young lady (unfortunately we forgot her name) who showed us to our rooms, explained that there was coffee/ tea and cookies available at all times in the living room and who was more than happy to help us find our way around Boston and Brookline. The...

1Thank Ann S

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  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Breakfast included
Official Description (provided by the hotel)
When traveling to Boston, the Bertram Inn serves as an oasis from the hustle of downtown Boston. Located two miles from the heart of the city and one block from public transportation, guests are able to remain close to the cultural and business centers of Boston yet return to the tranquility of a bed and breakfast. ... more   less 

Additional Information about The Bertram Inn

Address: 92 Sewall Ave, Brookline, MA 02446
Region: United States > Massachusetts > Brookline
Price Range: $204 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Bertram Inn 3*
Number of rooms: 14
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Also Known As:
The Bertram Hotel Brookline
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Questions & Answers

Here's what travellers have asked, with answers from The Bertram Inn staff and other travellers.
2 questions
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Questions? Get answers from The Bertram Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in Room 5 which is only room with separate but fully private / dedicated bathroom within 10 feet of room and very well equipped.”
 of 5 bubbles alanrY4913OG, 3 Oct 2016 | Read review
“I would book one of the rooms upstairs, but not #6 because it is very small.”
 of 5 bubbles MadMad, 26 Jul 2016 | Read review
“Ask for a low bed if you are of small stature or find difficulty getting into or out of bed.”
 of 5 bubbles mariem854, 28 Jun 2016 | Read review
“I have stayed in many different rooms. They are all charming and elegant.”
 of 5 bubbles 339SusanG, 22 May 2016 | Read review
“They have fotos of the rooms on line”
 of 5 bubbles SDTravelMom, 21 May 2016 | Read review
5 of 5
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