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Holiday Inn Boston Brookline

Traveller (90)
Room & Suite (183)
  • Excellent16%
  • Very good32%
  • Average28%
  • Poor14%
  • Terrible10%
Travellers talk about
“indoor pool”(23 reviews)
“fenway park”(42 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Room Service
3 Star Hotel
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (723)
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All reviewsacross the streetindoor poolfenway parkbusiness centergreen linesox gameboston brooklinet stopbeacon stroom was spotlessconvenient locationbeds were very comfortablefew blockssafe neighborhoodlongwood medical areanew englandt station
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11 - 15 of 681 reviews
Reviewed 5 January 2018

Got a good rate by booking 4 days early. Restaurant staff was great. Hotel needs work. Front door did not close completely, so entire lobby and bar area were ice cold all the time. I had a constant drip in my bathroom sink, which I...More

Thank 100marciat
Response from Roberto C, General Manager at Holiday Inn Boston BrooklineResponded 6 January 2018

Thank you for sharing your review, 100marciat. We're glad to hear you enjoyed your recent stay with us. It's pleasing to hear you enjoyed our excellent restaurant staff. We truly value your feedback regarding the condition of our facilities and food selection. We'll take this...More

Reviewed 2 January 2018

We needed a hotel that took pets that didn't overcharge. $25/night is great price. They were very accommodating to 2 dogs we had (one was service dog). Layout for 1st and 2d floor a little strange - took a while to get to our room...More

1  Thank Michael K
Response from Roberto C, General Manager at Holiday Inn Boston BrooklineResponded 4 January 2018

Thank you for the great review, Michael! We're happy you had a pleasant experience with us! It's lovely you enjoyed our friendly, accommodating staff so much. That's what we like to see! However, we regret that our parking didn't meet your expectations. We endeavor to...More

Reviewed 21 December 2017

I booked a room for one night because I had an early doctor's appointment the next morning at Dana Farber. The hotel is very close to the local hospitals. The property is clean and the staff was accommodating especially Arielle who went out of her...More

Thank jwb127
Response from Roberto C, General Manager at Holiday Inn Boston BrooklineResponded 22 December 2017

Thanks for the wonderful review, jwb127! It's excellent you had such a fantastic experience with us and enjoyed our clean and comfortable rooms! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing...More

Reviewed 6 December 2017

Average experience. Outdated place. Very average service. Very little if any recognition of elite club members. Reasonably priced. All around okay for a business stay. Won't stay here for vacation. Nothing get better here over time (stayed number of times).More

Thank Mykal2304
Response from Roberto C, General Manager at Holiday Inn Boston BrooklineResponded 8 December 2017

Thank you for taking the time to submit this feedback, Mykal2304. We are always working as hard as we can to provide the best stays for our guests. We regret to hear about your experience being anything less than perfect. We will share all of...More

Reviewed 4 December 2017

I decided to ignore the many many not-so-great reviews and take a shot, figuring that a hotel in the Holiday Inn chain would be up to standards. How disappointed I was! The front doors didn't even open automatically, the key machien didn't work so we...More

1  Thank chaya f
Response from Roberto C, General Manager at Holiday Inn Boston BrooklineResponded 5 December 2017

We appreciate the feedback, Chaya. We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations and amenities. We care about the comfort of our guests so we'll address your concerns with our...More

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Awards & Recognition
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Price range
US$138 - US$413 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Price range
US$138 - US$413 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (90)
Room & Suite (183)
Dining (32)
Pool & Beach (21)
Amenities (37)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Edward H
23 January 2018|
AnswerShow all 2 answers
Response from badgermom3 | Reviewed this property |
Really many pets are cleaner than the filthy humans. You shouldn’t go to a hotel at all if you are worried about cleanliness.
6 October 2017|
AnswerShow all 2 answers
Response from Arlene H | Reviewed this property |
Parking fee is now $35.00, but I agree with the previous answer - I DO NOT RECOMMEND this hotel. it is NOT worth the convenience
Juliet B
3 May 2017|
Response from Roberto C | Property representative |
Hi Juliet, Thank you for connecting with us at the Holiday Inn! Yes we offer a Northeastern University rate, please call the hotel directly to book! Thanks, Roberto
Room Tips
"Stay far away from the front door or the outer rooms. They are ice cold."
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"Go for higher floor if you don't have a pet."
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"Do not stay in the corridor, only in the tower. Even the staff says so."
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"None of them! Expensive price, below budget facilities"
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