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Holiday Inn Express Hotel & Suites Fairbanks

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Fairbanks
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241 Reviews from our TripAdvisor Community

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Newport News, Virginia
Reviewed 4 weeks ago

This was a nice property things are still looking new. We never had time for breakfast but the coffee was always fresh and hot. Everything went flawless check-in only took a matter of minutes along with the check-out. It is on the outer edge of Fairbanks close to the University but everything is only a few minutes away.

Thank John G
Nashua, New Hampshire
Reviewed 5 February 2017

Due to unforeseen circumstances, my one night stay lasted about a week. That stated, I have to acknowledge that the facilities and, most importantly, the staff, were great to interact with. From the young lady from Montana who cleaned the room through to the morning chef, with a bit of an Irish/Scottish accent, to the front desk staff, all were...

1Thank Patrick L
About Hotel's Favourite Review
Liliann S, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you for your wonderful review and feedback! Your suggestion about the adapters is greatly appreciated. We look forward to seeing you on your next trip to Fairbanks.

Reviewed 29 March 2017 via mobile

Workout room was filthy and the pool was under repair so the kids were disappointed. The breakfast had no yogurts in the fridge and the set up woman was scurrying around trying to set up breakfast at 6:45 when it starts at 6:30. Room was clean, but this experience was not quite up to what i expect from hie.

Thank Jim S
United States
Reviewed 28 March 2017

We came to Fairbanks specifically to see the Northern Lights and I had enough points for free nights at HIExpress. This hotel was fine, no problems. The check in clerk, man, was fantastic! I mentioned we were there for the Northern Lights and I just saw the newspaper from the day before how vibrant they were and did he know...

Thank Marsha W
Tulsa, Oklahoma
Reviewed 17 March 2017 via mobile

We have stayed here three times in the past three years. We happened to stay this year during spring break. The hotel staff were very disappointing. They were clearly more interested in cleaning the rooms of the tour bus patrons than "regular" returning customers. We stayed five nights and had our trash emptied and bed made once during that time....

Thank Judy-in-OK
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Dear Judy-in-OK, Hello from IHG! I read your review about Holiday Inn Express Fairbanks, AR and was sorry to see you had some disappointing aspects to your stay. This is not the kind of service that loyal guests like you deserve. I value your comments as a returning Gold Elite member of the IHG Rewards Club and I would like...

Austin, Texas
Reviewed 28 February 2017

Very nice place to stay with easy access to highway that was needed to take us to many of the places we had planned to go to. On the day we arrived at the Alaska Railroad station the hotels van was not working and the hotel sent a taxi for us at no cost to us. Then we needed to...

Thank TexasTraveler78641
Management response:

Thank you very much for your review and we hope to see you again soon.

Reviewed 21 February 2017

This hotel has airport shuttle as mentioned on its website. we also confirmed it with the hotel 2 days before our trip. But after we landed Fairbanks, we have attempted 7 times in 20 mins to call the hotel for a pick-up but no one answered the phone. We had to spend $26 for a cab. When we got to...

Thank Genala
Management response:

Thank you for reviewing our hotel the Holiday Inn Express and Suites in Fairbanks. After reading your review, I personally met with the individuals scheduled that evening and had a talk with them regarding being available at all times to handle calls to the front desk, treating our guest with respect and always being visible to our guest. I have...

Bellingham, Washington
Reviewed 20 February 2017

Staff is very friendly and helpful. I stayed here twice over past week. Free shuttle to/from airport was incredibly nice. Rooms were clean and check-in/out was conventient. Front desk was very helpful, gave great tips on what to do in town, what to check out and listened to what I was interested in. Internet was pretty slow, but it was...

Thank pelton12
Management response:

Thank you so very much for reviewing the Holiday Inn Express and Suites in Fairbanks. We are happy that you enjoyed your stay and hope that we see you again soon. Thank you.

Vancouver, Canada
Reviewed 12 February 2017 via mobile

For Fairbanks, Alaska this is a great hotel. It's got an indoor pool/hot tub, full scale breakfast bar (with a pancake machine for kids), vending, laundry, winter time they have power at every spot to plug your car in. The rooms are standard newer Holiday In style, standard size, two pillow styles, every channel thats probably available in Fairbanks, and...

1Thank james g
Liliann S, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you for taking the time to leave such a wonderful and thorough review of our hotel. We are so glad to hear that we were able to accommodate your needs during your stay. I will pass your feedback to our staff and look forward to seeing you again during your next stay.

Sugarland Tx
Reviewed 4 January 2017

Decent place to spend the night. We were out most of the day. The best part of a Holiday Inn is the Breakfast. This one did not disappoint. They were slammed on Christmas day and so ran out of breakfast stuff and were slower replenishing it, but was not due to the staff not trying. The place was full!

Thank SurbhiLal

68 photos of this hotel

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View from Room (1)
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Room/Suite (7)
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Management photos: Courtesy of the property manager

All Management Photos (26)
Hotel & Grounds (8)
Dining (4)
Pool/Beach Area (2)
Room/Suite (7)
Business Centre/Function Rooms (1)
Other (4)
04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the New Holiday Inn Express & Suites Fairbanks. The newest hotel addition to Fairbanks area. Ideally located the Holiday Inn Express and Suites Fairbanks is adjacent to dining shopping and entertainment.Guests of the Holiday Inn Express & Suites Fairbanks, will find this beautifully appointed, state of the art hotel to be well situated for visits to attractions such as Carlson Center, Historic Downtown Fairbanks, and the University of Alaska.Our business travelers will love our hotel s proximity to Boeing, and First National Bank of Alaska.We offer 114 luxuriously appointed guest rooms, including suites equipped with deluxe new bedding, Smart Bath Collection, granite counter tops, 32 flat panel multimedia televisions, and wired/wireless high-speed Internet access. This newly constructed hotel also features an indoor pool, whirlpool, exercise room, business center, and meeting room. Ask about our Free Airport Shuttle Service 24/7. The next time travel takes you to Fairbanks Alaska , Stay Smart at the Holiday Inn Express & Suites Fairbanks Alaska! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Fairbanks

Address: 400 Merhar Ave, New Property, Fairbanks, AK 99701-3166
Region: United States > Alaska > Fairbanks
Price Range: $188 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fairbanks 2.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Fairbanks
Holiday Inn Express Fairbanks
Holiday Inn Express Hotel & Suites Fairbanks Alaska
Hotel Style:
#4 Family Hotel in Fairbanks
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Fairbanks staff and other travellers.
3 questions
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Regional Qld, Australia
over a year ago
Inglewood, California

See all questions (3)

Questions? Get answers from Holiday Inn Express Hotel & Suites Fairbanks staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good views of sunrise from higher levels”
pelton12, 19 Feb 2017 | Read review
“Upper floors are quieter”
PhoenisSunDog, 29 Sep 2016 | Read review
“Top floor so no one 'walks over you'.”
SueinSalem, 12 Aug 2016 | Read review
“If u want to open the window, take the side away from the freeway”
182fred, 9 Aug 2016 | Read review
“Do not get a room near the elevators, as they are noisy.”
552joanc, 19 Jul 2016 | Read review
5 of 5
US$190* /night
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Prices are for 1 room, 2 adults
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