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All reviewsolder hotelnorthern lights are visiblelarge roomsteese highwaywalking distance to downtownfull kitchenbreakfast is servedtrain depotcold weatherthe air conditioningfree breakfaststaff was friendly and helpfulwould stay here againfree shuttle to the airportoatmealplug insbeds were comfortable
Staying at the Regency was the perfect choice. Rooms were big and clean, lobby was warm and welcoming, electric hook-ups available for all cars and great location. Minutes from the downtown and immediately off the Steese highway is perfect for easy to-and-from. The staff might...More
Thank Kathy B
Response from Tony P, Guest Relations Manager at Regency Fairbanks HotelResponded 2 weeks ago
Thank you for the review, we are glad you enjoyed your stay. We do apologize that desk clerks guided you in the wrong direction, we will be having a discussion with them. They are asked to learn what attractions and adventures are open during the...More
I was in room 320, it was a large room, some amenities, but no safe in the room. This is an older hotel but it is kept very clean. The maid service is good. Heat is good, price was reasonable,and the breakfast was very good...More
Response from Tony P, Guest Relations Manager at Regency Fairbanks HotelResponded 4 weeks ago
Thank you for your review we are happy that you enjoyed the time you spent with us.
The room was spacious and clean, adequate for a one night stay. However, the check in and check out staff were atrocious. They sit at a small desk behind the main counter and they hate anytime you approach the counter because god forbid they need...More
Thank Natalia K
Response from Tony P, Front Office Manager at Regency Fairbanks HotelResponded 27 February 2018
Thank you for your review, I am disappointed to hear that our desk staff did not get up and address you upon your arrival and departure. This is not typical of our desk staff and will be addressed as well as your reviewed shared with...More
Had to go to Fairbanks on short notice. The staff were very helpful and accommodating. It was -34 and they kept me warm and had a lot of places to plug the rental car in. Tubby's restaurant had a few good selections for dining featuring...More
Response from Tony P, Guest Relations Manager at Regency Fairbanks HotelResponded 6 February 2018
Thank you for the review we are glad you enjoyed your stay with us.
The hotel was old school, comfortable but very old. It's not pricy, so I wouldnt blame them. A good budget choice. But the breakfast was really too bad. Almost nothing to eat. The only thing they have was badly prepared.More
Response from Tony P, Guest Relations Manager at Regency Fairbanks HotelResponded 5 February 2018
Thank you for the review, we do apologize that you were not happy with the breakfast. Our staff does try to provide hot fresh food daily. We as a property do try to provide a selection of items to include hot scrambled eggs, sausage links,...More
Yes, City Bus line does run by the Ice Park, however a short walk from the stop. There is a bus stop at the property to get you to the transit center where you would pick up the Red Line. Day pass is $3 per person... More
Yes, City Bus line does run by the Ice Park, however a short walk from the stop. There is a bus stop at the property to get you to the transit center where you would pick up the Red Line. Day pass is $3 per person. However, suggest looking at the Fairbanks MAC Transit Bus schedule because they do operate on limited hours in the evening. We also have schedules available at the front desk. A good suggestion would be to use Uber or Lyft for transportation from the ICE PARK in the evening after the buses have discontinued running