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All reviews older hotel steese highway large room walking distance to downtown full kitchen breakfast is served free breakfast free airport shuttle cold weather the air conditioning staff was friendly and helpful oatmeal two night stay train station laundry facilities beds were comfortable coffee maker
Although the hotel and decor is dated the room was large and well kept. We especially appreciated the complimentary shuttle service from the airport (11.30pm) and to the rail station. The staff are friendly and welcoming and Tubbie’s Bar was a great hangout. Thank you...More
Response from Tony P, Guest Relations Manager at Regency Fairbanks HotelResponded 4 weeks ago
Thank you for the review of your stay with us, we are glad you enjoyed it during your Alaskan Vacation
Looking for a middle of the road hotel? The Regency is a good place to stay. It's not the Hyatt Regency but it is conveniently located about a 10 minute walk to downtown. The staff are friendly, and it comes with a buffet breakfast. Don't...More
Response from Tony P, Guest Relations Manager at Regency Fairbanks HotelResponded 28 August 2018
Thank you for the review, we do apologize we had an issue the morning you were staying with the breakfast warmer.
Yes this hotel is a little dated, it probably could do with a make over, but the people are very nice, the room was clean and comfortable and I did not come to Alaska to experience 5 star luxury. It was nice to have refridge...More
1 Thank Pat124
Response from Tony P, Guest Relations Manager at Regency Fairbanks HotelResponded 15 August 2018
Thank you for your review of your stay, we are glad to hear you enjoyed your stay with us. We do take security seriously, the incident you are referring to was a mistake on our part, and has been addressed with entire staff. Again, thank...More
Our daughter wasn't feeling well, so we left her alone in the room to nap. To her SURPRISE, someone used a key to enter the room; she was mortified!!!!!!
Since she was sick, she did not place a call to the desk; she waited for...More
1 Thank Willowbranch
Response from Tony P, Guest Relations Manager at Regency Fairbanks HotelResponded 10 August 2018
We do take security very seriously on the property, we have spoken to the employee and reintegrated the company policy to providing key cards to guest without verification. We do sincerely apologize for the actions of the desk clerk on duty. The compensation that you...More
Average hotel stay. The rooms are comfortable but a little dated with the bedding, curtains & bathrooms. Has great water pressure & hot water. Our window view is a outdoor patio so we can’t open our curtains due to ppl being able to easily see...More
Response from Tony P, Guest Relations Manager at Regency Fairbanks HotelResponded 26 July 2018
Thanks for the review, we do apologize the location of your room was not to your liking. You could have requested to be relocated and we would have been happy to accommodate. From you comments I am assuming you are referring to the housekeeping staff....More
Yes, City Bus line does run by the Ice Park, however a short walk from the stop. There is a bus stop at the property to get you to the transit center where you would pick up the Red Line. Day pass is $3 per person... More
Yes, City Bus line does run by the Ice Park, however a short walk from the stop. There is a bus stop at the property to get you to the transit center where you would pick up the Red Line. Day pass is $3 per person. However, suggest looking at the Fairbanks MAC Transit Bus schedule because they do operate on limited hours in the evening. We also have schedules available at the front desk. A good suggestion would be to use Uber or Lyft for transportation from the ICE PARK in the evening after the buses have discontinued running