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BEST WESTERN PLUS Chena River Lodge

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BEST WESTERN PLUS Chena River Lodge
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738 Reviews from our TripAdvisor Community

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Showing 711: English reviews
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Colorado Springs
Reviewed yesterday NEW

We checked in late one night and we were "hit" with a very strong urine smell. Informed the front desk clerk of this and he offered to move us to a different room, but no other king sized bed rooms were available. He did bring some deodorizer to our room, and then house keeping did a "deep cleaning" the following...

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Thank Donna I
Sydney, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 17 July 2016

My wife and I recently stayed here overnight during our recent Alaskan adventure. We had not been to Fairbanks previously so had no idea of the city layout. This hotel is on what you would say is the outskirts of the city but there again Fairbanks is not a big city and nothing is very far away. It's on a...

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2Thank Aussietraveller1952
About Hotel's Favourite Review
Melissa C, General Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review

We are so very pleased you enjoyed your stay with us. We hope your Alaskan adventure was everything you hoped it would be and more. Come back and visit anytime. Best Western Chena Staff

Placerville, California
Reviewed 3 days ago NEW

This hotel exceeded our expectations. It was freezing cold outside, but warm and cozy inside. My brother, husband and I were on a winter vacation trip to Anchorage and Fairbanks. The room had 2 queen beds, coffee maker, fridge and micro. There was plenty of room for the 3 of us. The breakfast in the morning was great. The best...

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Thank jasd53
BestWestern C, Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review

Dear Valued Guest, We are so glad you enjoyed your stay with us and would like to thank you for choosing us as well as writing us a review. We hope to see you again. We love hearing how are guests enjoyed their stay. Best Regards, Kristen Koch Manager

Reviewed 3 days ago NEWvia mobile

The entire staff is great and professional. I came out here to spread my grandmothers ashes under the northern lights and my 2nd day there my wife slipped on the Ice and broke her Femur. We were mostly stuck in the hotel for the time we were there but there was no other hotel I would've rather been in. They...

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Thank Marty S
BestWestern C, Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review

Dear Valued Guest, We are so glad you stayed with us and we hope your family and wife are doing better!! Thank you for choosing Best Western Plus Chena River Lodge and writing us a review. We hope to see you again in the future hopefully under better circumstances. Best Regards, Kristen Koch Manager

Baton Rouge, Louisiana
Reviewed 3 days ago NEW

shuttle was excellent-just ask and it was taken care of We returned at 2:30 AM one night from viewing the Northern Lights and we could not find a place to plug our car in, the desk clerk unplugged his personal car and let us plug in our rental. Thanks that's really great. All staff was very friendly and helpful--we went...

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Thank agcleve2
Baton Rouge, Louisiana
Reviewed 3 days ago NEW

Staff was great Gave us all the help we needed--where to go, when to go, where to eat and directions to all. We saw the lights and that's one thing that can be checked off the bucket list Desk clerk gave us his car plug in at 2:20 AM since none were available

Review collected in partnership with Best Western
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Thank agcleve2
A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

I did really enjoy staying here. The staff is friendly & helpful. They have a shuttle that will take you to their sister hotel which has a restaurant & bar. I would recommend that they somehow increase their breakfast seating area or change the hours for breakfast. I went down there one morning at 6:30 and was the only one...

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Thank A TripAdvisor Member
Reviewed 1 week ago

We booked and guaranteed a king size bed. When we arrived we were told all of the king sized beds were gone and they wanted to give us a queen size bed. We explained we had reserved a king size bed, because i am very tall, and I toss and turn. My wife cannot sleep with me on a queen...

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Thank 943geraldm
San Francisco, California
Reviewed 1 week ago

Had a great experience here. Spoke in depth to the ?manager? front desk girl on the phone and via emails bc we had a unique situation where we had a small group of 5 seniors/adults and 2 babies/toddlers. We only needed the room for about 8 hours in between checking out of our other hotel and flying home- The girl...

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Thank AmberAyame76
Reviewed 1 week ago

Pros: Very clean and nice rooms, excellent staff, great location Cons: Room heat controls did not work, Temp in the room as close to 80F. Only way to coo the room as open the window in 0F weather. Some late night noise between the floors of people walking with, what sounded like hard boots on. No pool or spa, only...

Review collected in partnership with Best Western
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Thank 943geraldm

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks. Feel right at home at this recently opened Fairbanks, Alaska hotel with modern furnishings and generous amenities. The sizeable, tidy and smoke-free rooms at the BEST WESTERN PLUS Chena River Lodge offer high-speed Internet access, a refrigerator, a desk, cable satellite television and a coffeemaker. Each morning, hotel guests can get a start to their day with a complimentary full continental breakfast.This Fairbanks hotel's business center allows business travelers to stay productive. This Alaska lodge also offers meeting spaces accommodating up to 15 people. Unwind after a long day of sightseeing or out-of-town work in the fitness center at this Fairbanks hotel.Vacationers can enjoy convenient freeway access, allowing for quick and easy visits to nearby local attractions - such as the Museum of the North, Alaska at 40 below, the El Dorado Gold Mine and the Ice Museum - most of which are only five minutes away. Families vacationing at this Fairbanks, AK hotel will be delighted to spend the day taking a cruise on the Riverboat Discovery or playing at Pioneer Park, Alaska's largest amusement park. This Fairbanks, AK hotel is the closest hotel to the University of Alaska, Fairbanks, making this the perfect location for visiting parents, students and staff to stay. Guests can rest assured, as a hospital is only five minutes away. The Fairbanks International Airport is also only a couple miles away from this Alaska hotel.For an affordable stay at an exceptional hotel in Fairbanks, Alaska, reserve a stay online at the BEST WESTERN PLUS Chena River Lodge! ... more   less 

Additional Information about BEST WESTERN PLUS Chena River Lodge

Address: 1255 TVSA Way, Fairbanks, AK 99706
Region: United States > Alaska > Fairbanks
Price Range: $108 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Chena River Lodge 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Best Western Plus Chena River Hotel Fairbanks
BEST WESTERN PLUS Chena River Lodge Fairbanks, Alaska
Hotel Style:
#2 Romantic Hotel in Fairbanks
#2 Family Hotel in Fairbanks
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Chena River Lodge staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Chena River Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No comment!”
 of 5 bubbles DonnaI122, 25 Mar 2017 | Read review
“If you need electricity at night, ask about outlets near the beds”
 of 5 bubbles photobug429, 6 Mar 2017 | Read review
“As for a room at the back of the hotel.”
 of 5 bubbles Weism, 4 Mar 2017 | Read review
“Rooms at the back are less noisy..no traffic noise.”
 of 5 bubbles kalindid_12, 1 Mar 2017 | Read review
“Ask to have room that faces back of hotel.”
 of 5 bubbles teetaduffy, 1 Jan 2017 | Read review
5 of 5