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I have to visit Fairbanks several times a year and I had to come the second week of March. Rooms and rental cars were in short supply and flights full. My company’s preferred property had no rooms so I wound up here at this Marriott...More
Clean room and desk monitored during early morning hours when your have a flight that arrives very late. That is appreciated! Along with that please consider if my flight lands at 2am and it takes a while to get luggage and a rental car the...More
I and my family (4 of us) stayed 3 nights in Feb 2018. We arrived at 8pm on the Alaska Railroad train from Anchorage, and got the free hotel shuttle bus right to the hotel. The hotel is perfectly located, opposite the park (under 10cm...More
I redeemed my points for the first night and paid for 2nd.
I made my reservation over 1 month ago and asked for 2 queen beds in the room—just for convenience for us and no need to change room for the second night.
Response from Lisa S, General Manager at SpringHill Suites by Marriott FairbanksResponded 4 days ago
Thank you for taking to share your experience at the SpringHill Suites Fairbanks.
I'm so sorry that your experience with the front desk was not what you should have received. I will have a discussion with the Front Desk Manager to ensure all Associates have...More
good location, staff helpful, rooms clean price fair......breakfast OK...ate breakfast walking distance to Snow Cafe...great...scenery good....people friendly...public transportation Great...Uber, Lyft good
Response from Elizabeth T, Manager at SpringHill Suites by Marriott FairbanksResponded 1 week ago
Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the SpringHill Suites Fairbanks and we hope you choose to create more memories here whenever...More