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Aloft New York Brooklyn

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#19 of 69 Hotels in Brooklyn
Certificate of Excellence
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Aloft New York Brooklyn
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972 Reviews from our TripAdvisor Community

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Brooklyn, New York
Reviewed 1 week ago via mobile

This hotel was horrible blasting music from lobby heard on 14 FL. No heat only a c. Billed for room service but never used it. Toilet so low you were almost sitting on floor. They falsely advertised through a 5 dollar coupon but had hardly nothing for nutritious breakfast menu. I do not recommend this hotel.

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Helpful?
1Thank loving7jd
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear loving7jd, We thank you for taking the time to write this review. We are sorry to hear that you will not recommend this hotel. We pride ourselves in striving to deliver the best experience our property has to offer. Please accept our sincere apologies for falling short of your expectations. Our hotel is actively working to better service levels...

Chilliwack, BC
Reviewed 4 weeks ago

I loved this hotel and its location. As a first-timer, I expected that the good price we got would potentially leave us wanting for a better hotel, but that did not happen. I really liked being close to the water and bridges (I wanted to walk New York as much as possible). From the water's edge, you can see the...

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Helpful?
Thank EmmyChilliwack_BC
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear EmmyChilliwack_BC, We appreciate that you loved your stay at the Aloft New York Brooklyn. We are located in the heart of Downtown Brooklyn with many attractions nearby. We hope that you return to the hotel soon in order for our staffs to continue providing you with a great experience when your travels bring you to Brooklyn. Thank you for...

Tbilisi, Georgia
Reviewed 4 weeks ago

The hotel was excellent. The location great. The room was very, very clean and good enough. bathroom was excellent. The staff were welcoming, friendly and helpful. The hotel deserves four stars only for you got that staff, manage and lovely, lovely girls in reception. Thank you again.

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Helpful?
Thank mariamberiashvili28
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Hello mariamberiashvili28, Thank you for this glowing review! We appreciate your words towards our staff as it motivates them to continue to perform at high levels. We hope to see you return in the near future. Safe travels.

Atlanta, Georgia
Reviewed 4 weeks ago

All went well at this location just not sufficient parking you must use independent valet company or park away and walk back to hotel. Not for large tall vehicles live 7' or higher. Over all great Downtown Brooklyn location for shopping and eating.

Review collected in partnership with this hotel
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Thank Q8311LKjoj
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear Q8311LKjoj, Thank you for your review. We apologize for not having our own parking on site, but there are many options in the vicinity, including the LAZ valet company we work with. We are glad to read you have an overall great experience and we hope that you come back soon. Thanks!

Reviewed 4 weeks ago

Pros: Quick check-in/out, friendly service, onsite valet available ($35-40/night), clean room, comfy bed, nice shower, fridge in room, nice shower Cons: Room is small, self-parking not on site but in vicinity, spotty WiFi, no microwave, room lacks seating area, no view from window

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Helpful?
Thank HJ703
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear HJ703, Thank you for this pro/con review! We do apologize for assigning you a room with no view from window. I would strongly advise to contact any of our Guest Service Agents to assist you prior your arrival to make an effort of assigning you a room with a view. We hope this was an overall great experience and...

Reviewed 19 January 2017

For a lower priced hotel, the room was more than adequate, and clean. The staff was great and very friendly. If you are venturing to the city, there are plenty of close train stations, but it is close to many Brooklyn shops and restaurants with a Starbucks directly next to the hotel. I would stay here again.

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Helpful?
Thank Brad G
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear Brad G, Thank you very much for your review. We are happy to read you able to take advantage of our convenient location. We appreciate you considering that you will stay here again and we can not wait until you return. Thanks!

West Sacramento, California
Reviewed 18 January 2017

I stayed at the Aloft October 27th through the 1st of November 2016. I had stayed at other Starwood properties and my experience's had been satisfactory. The Brooklyn location on Duffield Street was convenient to the apartment I was moving into after some interior work was being finished. The hotel is on a street on which a great deal of...

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Helpful?
3Thank snooper
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear snooper, Thank you for your review. We apologize for what you have experienced. This is not what we want our valued guests to encounter. We are sorry the insurance company and authorities were unable to ascertain a favorable outcome to satisfy your alleged loss. Our most sincere apologies.

Kingston
Reviewed 12 January 2017

My wife and I enjoyed our stay at the Aloft Hotel in Brooklyn. We particularly appreciated that it's in very close proximity to restaurants, shopping, and train stations. The room was compact, but clean, neat, and well kept. We're traveling to Brooklyn again in July, and are planning to stay at the Aloft.

Review collected in partnership with this hotel
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Thank cpdouglas_66
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear cpdouglas_66, Aloft definitely is up! We thank you for writing this review and your plans for staying with us again. Please reach out to any of our Guest Service Agents to inform us on how to personlize your stay. We hope to see you in July.

Buffalo, New York
Reviewed 11 January 2017

I stayed in this hotel on three occasions (November-December 2016) for work training trips. The hotel was clean and convenient. It is very close to two different lines of the subway and a lot of restaurants and shops. The staff was great! They were super responsive and helpful. Richard went above and beyond with some issues I had and I...

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Helpful?
Thank nsmykowski
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Hello nsmykowski, Our staff are trained to deliver exceptional customer service and we are glad you were able to experience this. Richard tries his very best to deliver Ambassador service to all our guests, and we appreciate your recognition. We thank you for the glowing review. See you soon!

South Burlington, Vermont
Reviewed 11 January 2017

Parking was a little confusing at first, however, the front desk was able to clear it up. We had called the number but went to central, they were unsure how it worked and also misspoke the price on the phone. As we arrived we encountered a lovely gentleman by the name of Richard. He was so helpful, he found out...

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Helpful?
Thank LoverOfFoodDC
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Hello LoverOfFoodDC, Thank you for your valuable review. I'm happy to read the Front Desk staff was able to ease the parking which could be confusing. We appreciate your comments towards Richard, I will be sure to pass along in efforts to keep him motivated to continue providing the best customer service. We are happy to know you will return...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Just minutes from the Brooklyn Bridge and downtown Manhattan, Aloft Brooklyn offers a hip and exciting accommodation with an urban-influenced design and a social scene that's always a buzz. ... more   less 

Additional Information about Aloft New York Brooklyn

Address: 216 Duffield Street, Brooklyn, NY 11201
Region: United States > New York > Brooklyn
Price Range: $179 - $508 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft New York Brooklyn 3*
Number of rooms: 176
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Also Known As:
Aloft New York Brooklyn Hotel Brooklyn
Hotel Style:
#19 Business Hotel in Brooklyn
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Questions & Answers

Here's what travellers have asked, with answers from Aloft New York Brooklyn staff and other travellers.
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Questions? Get answers from Aloft New York Brooklyn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor away from the elevators”
 of 5 bubbles snooper, 18 Jan 2017 | Read review
“I didn't have an issue with this personally but I've heard the higher floors can hear noise from the rooftop bar.”
 of 5 bubbles nsmykowski, 11 Jan 2017 | Read review
“It was New Year's Eve and loud at night ”
 of 5 bubbles , 4 Jan 2017 | Read review
“Need your room key to move on the elevators in this hotel. Good security.”
 of 5 bubbles 983terrye, 4 Jan 2017 | Read review
“Had a room away from the elevator, wasn't noisy.”
 of 5 bubbles 154laurena, 4 Jan 2017 | Read review
5 of 5