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This hotel looks cosy and modern on websites but is quite different when you reach it. Front desk staff is rude, always talking to 2 different customers at same time (or on the phone). You can buy breakfast but there's no place eat it! Cleaning...More
I stayed two nights at the Aloft. When I arrived the lobby was very busy. Checkin was OK, however, the staff was multitasking on the phone and I felt I needed a more attention with a lot of interruptions. Once the lobby calmed down, the...More
This is an excellent hotel located in downtown Brooklyn, with fast access to the MTA subway trains, and walking distance to many local restaurants and shops. This a hotel that caters to both vacationers and business travelers.
I've been staying at this hotel since the...More
Giving 3 stars instead of 2 because the folks at the front desk were very service oriented.
I got upgraded to a suite which was nice until I noticed the very dirty stained carpet. The wifi was unreliable as well. This place could be really...More
Thank Joe M
Response from Robert P, Front Office Manager at Aloft New York BrooklynResponded 2 weeks ago
Dear Joe M,
Thank you for taking the time to write this review. We appreciate your notation of our staffs desire to deliver exceptional customer service. Minor renovations in our guest rooms are in the works. New and improved headboards, carpets and other essential guest...More
I believe Brooklyn downtown is not the best place for tourists, but this is not the hotel's fault. The receptionists were not exactly friendly. When we asked them a question they seemed to be doing me a favor. When I arrived I asked for a...More
Response from Robert P, Front Office Manager at Aloft New York BrooklynResponded 3 weeks ago
Thank you for taking the time to write this review. Our staffs try our absolute best to satisfy guest late check-out requests and keep the room available as long as possible. It's nothing personal, but we must comply with Housekeeping schedules in an...More
US$146 - US$1,070 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#19 Business Hotel in Brooklyn
Number of rooms
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There is a parking garage 1 block away. $25 per day unless you take it out. Then it's an additional $25 each time you take it out. The subway entrance is across the street from the hotel. Very convenient.
Response from Robert P | Property representative |
Hello Deborah J,
We thank you for reaching out. We are pleased to say that we do have rooms with Two Beds available for our guests. Please give us a call, any of our Front Desk agents will be able to assist with any further... More
Hello Deborah J,
We thank you for reaching out. We are pleased to say that we do have rooms with Two Beds available for our guests. Please give us a call, any of our Front Desk agents will be able to assist with any further questions or concerns you may have. We hope to see you soon!