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About
#36 of 112 hotels in Brooklyn
Location
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Service
Value
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Wifi
Breakfast available
Snack bar
Rooftop bar
Business Centre with Internet Access
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
136Restaurantswithin 0.5 km
20Attractionswithin 0.5 km
Contact
216 Duffield St, Brooklyn, NY 11201-5303
Getting there
Hoyt StNew York City Subway2 min
Jay St – MetroTechNew York City Subway3 min
Car HireSee all Brooklyn car hire
1231Reviews30Q+A100Room tips
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Room is nice and clean. Housekeeping staff friendly. However, if you want to watch TV or call the front desk from your room, forgetaboutit! Wi-Fi is spotty at best. Television was out the three days were were there (another visitor said it was already out at least three days before that! ) Tried to call the front desk from the room phone and it was out as well. WiFi is a crap shoot. Maybe it’s available. Maybe it’s not. Sad…and there were quite a few flies darting around in the lobby. Strange.
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Date of stay: January 2023
Rooms
Cleanliness
Service
Room Tip: Don’t stay here with kids. They’ll be howling about the lack of television service.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Joseph Casas, General Manager at Aloft New York Brooklyn
Responded 1 week ago
Hello bethsD8487WE, We are sorry to learn we fell short of your expectations on your recent visit and we are continuing to work on upgrading our in-room entertainment and communications network. We apologize the ongoing work coincided with your stay dates and detracted from your overall experience. We are pleased to learn however you found our rooms to be clean and comfortable and will surely address what you observed in the lobby. We look forward to another opportunity to welcome you back and hope to see you again soon. Thank you for staying with us and sharing your feedback. Best Regards, Joseph Casas General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Great Hotel especially due to Robby at the reception, so kind, helpfull :) also the view from the hotel is amazing! There are great restaurants close by (Sapp, Tacombi etc) also the bar was great to have a glass of wine. Its a cute calm area, close to Queens borrow plata station
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The bed is big and the room is clean. After that it's actually a disaster. The walls are paper thin. The TVs and telephones do not work. The food area is so depressing. There's construction happening between 2-8am on the rooftop (or nearby). The city should do this place a kindness and shut it down.
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Date of stay: January 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Go elsewhere. Spend the extra $.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Joseph Casas, General Manager at Aloft New York Brooklyn
Responded 4 weeks ago
Hello hellabella310, Thank you for choosing Aloft New York Brooklyn on your recent visit to New York City. We are sorry to hear we fell short of your expectations and will use your feedback to improve the product and services we provide. We hope to get another opportunity to welcome you back for an improved overall experience in the future. Thank you for staying with us and sharing your review. Best Regards, Joseph Casas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was fine, could use some refreshing but overall good and comfortable for a 5 night stay. Hotel room is on the large side for NYC - would be small elsewhere but iykyk. Very convenient to transit and lots nearby to walk too. Some fairly constant door slamming could be heard but the white noise provided by the ancient air conditioner helped to drown that out. Very friendly staff. Coffee in the lobby in the morning and popcorn some evenings were nice treats.
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Joseph Casas, General Manager at Aloft New York Brooklyn
Responded 19 Dec 2022
Hello Sarah S, Thank you for choosing Aloft New York Brooklyn on your recent visit to New York City. We are pleased to learn you enjoyed your overall experience and will make sure to use your feedback to improve the product and services we provide. Please make plans for a return visit and we look forward to welcoming you back in the near future. Thank you for staying with us and sharing your review. Best Regards, Joseph Casas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They were so rude and unfriendly under the check in, and even somebody else paid for my room they have now taken 12 00 dollars from my credit card. A card I now have to blocked because of this terrible hotel. I have no information of why they have taken money from me - since the room was prepaid. But I consider this a fraud and will warn everyone else. Stay away from this hotel and the rude people working there. They will take all of your money if you give them your card.
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Date of stay: December 2022Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Richard Chu, Guest Services / Front Office at Aloft New York Brooklyn
Responded 18 Dec 2022
Good Afternoon Tontetornes, Thank you for reaching out in regards to your recent stay with us. I am sorry to hear that you were charged on your own card despite your reservation being prepaid. Please reach out to me personally so I may take a further look into the issue and I assure you I will rectify any incorrect charges that were made.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quite a small space to stay. I could hear the people next-door talking and slamming their doors. Stayover cleaning was wonderful. I asked the housekeeper if there’s a laundry facility she said “yes just fill up the paper and bring it to frondesk” but when we called the frontdesk they said the hotel don’t do laundry. I think the front and the housekeeping should communicate. The TV is kinda old and not working really well i think because of the signal we stayed for 5 nights and the couldn’t fix it. Bathroom was great! But there were flies all over i dont know where it came from.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Joseph Casas, General Manager at Aloft New York Brooklyn
Responded 24 Nov 2022
Hello Excursion13852835848, Thank you for choosing Aloft New York Brooklyn on your recent trip to New York City. We are sorry to hear we fell short of your expectations and apologize for the deficiencies in the room and customer service. We will use your feedback to improve the product and services we provide and look forward to welcoming you back in the future for an improved experience. Thank you for staying with us. Best Regards, Joseph Casas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed here several times because of its location although it offers few amenities. This time, there was no telephone in the room, the clock did not work, and the television only received the Russian channel. When I brought these issues to the attention of the desk the next afternoon, nothing was done. Leaving for dinner in the evening, I again brought the issues to the desk clerk. He smiled. Nothing was done. I was going to give the hotel two stars, but then I remembered that there was left-over cake in the refrigerator when we arrived and no regular coffee packets were in our room the second day. The explanation for the absence of the phone was that they were doing something with the phones. I asked why I was given a room with no phone, a very dangerous situation. No excuse was given. When I was checking out, no excuse was given for not having done anything about the absence of a clock, a phone, or a television that received more than one channel.…
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The location was good and easy enough to get back and forth for all the pre and post race obligations and events. However, management was hard to track down and communicate with and the manager I finally spoke with was incredibly condescending over an issue that could’ve been dealt with quickly and kindly (a basic skill for a customer-service industry professional to hone). For that and no other reason, I’d never stay at any Aloft hotel again. If we hadn’t needed to speak with management to understand certain billing practices that were not obvious or explained correctly, this would’ve been a great stay, but you don’t know when you’re going into a trip if it’ll go off without a hitch or if you’ll encounter hiccups, and their ineptitude and rudeness in this area motivated me to actually write and submit this review.…
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Kirk H wrote a review Oct 2022
Hotel has a modern look. Great location with lots of convenient stuff in a 1-2 block radius. Easy access to subway to get to Manhattan. On the other hand, hotel needs some in-rom work. Two televisions but were ancient and one of them didn't work. Neither had a program guide and seemed to have different channels. I couldn't watch anything in the bedroom area. Fitness room was least equipped I've seen in a Marriott property. Just some treadmills and bikes and some ketterball weights.
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Date of stay: October 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Barely 2/5: Room was clean and bigger than expected, bathroom was nice with a big shower… nicely located ( close to subway ) but the positive points stop there.. Our room was a joint room ( with stranger being next door) ..so we basically had to hear/smell everything coming from the other room. Zero soundproofing, we could hear doors slamming in the hallway. We complaint to the front desk ( we had to get down there at 11pm because the phone in the room was not working)…and nothing was done. I also understand that they might be renovating but the lobby area was kinda sad. The xyz bar was closed. We were not informed prior to our arrival that most services were closed or not offered. I do not recommend this place. Will not be coming back.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: If you do choose to stay there, do not expect early check in or late checkout ( even if you asked...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
US$129 - US$236 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aloft new york brooklyn hotel brooklyn
LOCATION
United StatesNew YorkBrooklynDowntown Brooklyn
NUMBER OF ROOMS
176
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Frequently Asked Questions about Aloft New York Brooklyn
Which popular attractions are close to Aloft New York Brooklyn?
Nearby attractions include Brooklyn Tabernacle (0.3 km), New York Transit Museum (0.5 km), and Bargemusic (0.1 km).
What are some of the property amenities at Aloft New York Brooklyn?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
What food & drink options are available at Aloft New York Brooklyn?
Guests can enjoy a rooftop bar, a lounge, and breakfast during their stay.
Is parking available at Aloft New York Brooklyn?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Aloft New York Brooklyn?
Conveniently located restaurants include Shake Shack Downtown Brooklyn, Dekalb Market Hall, and Junior's Restaurant.
Are there opportunities to exercise at Aloft New York Brooklyn?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Aloft New York Brooklyn located near the city centre?
Yes, it is 0.5 km away from the centre of Brooklyn.
Are any cleaning services offered at Aloft New York Brooklyn?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Aloft New York Brooklyn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Aloft New York Brooklyn offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Aloft New York Brooklyn?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (3.3 km), World Trade Center Memorial Foundation (3.2 km), and Ellis Island (4.7 km).