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Sheraton Brooklyn New York Hotel

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Traveller (293)
Room & Suite (255)
Dining (25)
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Overview
  • Excellent27%
  • Very good41%
  • Average20%
  • Poor5%
  • Terrible7%
Travellers talk about
“the club lounge”(40 reviews)
“new york”(123 reviews)
“self park”(11 reviews)
Free Wifi
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Offers from Sheraton Brooklyn New York Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Brooklyn New York Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,237)
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1,053 results
Traveller rating
285
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57
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285
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226
57
82
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1 - 5 of 1,053 reviews
Reviewed 5 days ago

I recently stayed at the Sheraton Brooklyn New York Hotel. I arrived with a truckload of equipment for an event our practice was having at the hotel. Everything was expertly handled and the staff was very helpful. Williams (the bellman) was great, a very personable...More

Thank John S
Response from Robert G, General Manager at Sheraton Brooklyn New York HotelResponded 4 days ago

Hi John S, thank you for such a great review! We agree William, Marie and Delia are amazing and great assets to the team. We are so happy to hear we exceeded your expectations and that we made your event worry free! We look forward...More

Hotel's Favourite
Reviewed 14 December 2017

Stayed for 5 nights and would say this hotel exceeded our expectations. First thing we were surprised with was that the hotel is really well connected to the subway. There are so many subway lines stopping nearby that we could easily reach different parts of...More

4  Thank Pedro C
Response from Robert G, General Manager at Sheraton Brooklyn New York HotelResponded 17 December 2017

Thank you for such a detailed review Pedro C. We agree our location is amazing and right in the heart of everything Brooklyn has to offer. Thank you for highlighting our amazing staff and rooms. We look forward to seeing you again very soon. Happy...More

Reviewed 1 week ago

We had 2 rooms for our family of 4. The rooms were clean and the beds were amazingly comfortable. No fridge in the room but ice was available nearby. Very close to a great food market to pick dinner up from. The subway was 5...More

Thank thomsonambra
Response from Robert G, General Manager at Sheraton Brooklyn New York HotelResponded 4 days ago

Hi thomsonambra, we are so happy to hear the location was exactly what you needed. For your next stay, we do have mini fridges available upon request and availability. Please come see us again soon!

Reviewed 1 week ago

The rooms are standard Sheraton Hotel, but the services are poor and staff not always helpful. The restaurant was empty most nights we went in, gym has not many machines and no barbells or weights to do strength training. When i ordered food from room...More

1  Thank Alan K
Response from Robert G, General Manager at Sheraton Brooklyn New York HotelResponded 1 week ago

Dear Alan K, Thank you for taking the time to reach out us with regard to your recent experience with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short and we truly apologize. We have...More

Reviewed 2 weeks ago via mobile

Loved stying there. Clean, friendly staff and cleaning service. There were very helpful people in lobby and throughout the hotel to answer our questions. Anything we needed taken care of they were there at a moments notice. Our grndshildren came from their home in Ft...More

Thank Dmcbhoover
Response from Robert G, General Manager at Sheraton Brooklyn New York HotelResponded 4 days ago

Thank you for a great review Dmcbhoover. We are thrilled our team made you feel so welcomed and that your grandchildren were able to utilize our great indoor pool. We look forward to seeing you many more times.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$176 - US$388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Brooklyn
#15 Business Hotel in Brooklyn
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$176 - US$388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Brooklyn
#15 Business Hotel in Brooklyn
Room types
Suites, Non-Smoking Rooms
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Traveller (293)
Room & Suite (255)
Dining (25)
Pool & Beach (20)
Amenities (29)
Business Centre & Event Rooms (2)
Questions & Answers
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ladysusangillespie
22 December 2017|
Answer
Response from vols94 | Reviewed this property |
No shuttle but its about a 15 min ride. They have a service they offer for a fee from the hotel but uber X was about half as much.
0
Votes
Jennifer_Ramos
9 July 2017|
AnswerShow all 2 answers
Response from 130mimiw | Reviewed this property |
I believe so but you should call
1
Vote
Jennifer_Ramos
9 July 2017|
AnswerShow all 3 answers
Response from Sachinincec | Reviewed this property |
Also please read my review on this hotel for further details.
0
Votes
Room Tips
"upper floors have a view of the statue of liberty"
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"Not suitable for families"
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"We loved our room 608 because we had a big terrace and if the elevators aren't working you can still use..."
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"20+ floors have great views"
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