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BEST WESTERN PLUS Arena Hotel

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#19 of 70 Hotels in Brooklyn
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Arena Hotel
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532 Reviews from our TripAdvisor Community

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Showing 441: English reviews
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Wilmington, NC, United States
Reviewed 6 days ago NEW

I chose this hotel for convenient location (in Brooklyn) and for value. Both of those goals were achieved, but I was pleasantly surprised to get more. The staff was some of the most helpful and friendly, yet professional, that I've encountered. This is not a 5 star luxury hotel, but you will get very clean rooms, a decent breakfast, and...

Review collected in partnership with Best Western
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Helpful?
Thank 2elainej
Pittsburgh
HOTEL’S FAVOURITE REVIEW
Reviewed 23 January 2017

This is business travel. The staff was wonderful, engaging, and very helpful. Called you by name. Took care of everything I asked for and made relevant suggestions. Would not hesitate for any reason to stay here again. Thank you

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Thank mLIZp
About Hotel's Favourite Review
Toronto, Canada
Reviewed 1 week ago

I used 24000 points to book a night at Best Western Plus Arena Hotel (1324 Atlantic Avenue, Brooklyn, NY 11216) (Check-in: March 11, 2017; Check-out: March 12, 2018). When I arrived there, I was given a basement room (C-005), the wifi internet is very bad so I can't even send my emails. As I was very tired and had an...

Review collected in partnership with Best Western
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Helpful?
Thank 201jiany
Cleopatra T, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Greetings, 201jiany! Thank you for choosing to stay with us during your visit to Brooklyn. We apologize that your experience was a terrible one. We strive to provide our guests with excellent customer service and I am sorry that we did not meet your expectations. We definitely understand how important the WiFi connection is for our guests. I am sorry...

Arlington, VA, United States
Reviewed 1 week ago

The staff were very friendly and welcoming, the hotel room was very clean, the bed was comfortable, even the pillows were comfortable (hotel pillows are almost never comfortable!). I could park my car in a secured lot. The hotel was near walkable neighborhoods in Brooklyn. Very nice stay. I'll be back.

Review collected in partnership with Best Western
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Thank lesliecT7033PG
Utrecht, The Netherlands
Reviewed 2 weeks ago

Good hotel in a still rather developing area. Public traffic close and great space for parking if you have a car. A good option for both Manhattan and the surrounding Burroughs. Will I come back ? Yes. But the area can be confrontational to quite a number of people

Review collected in partnership with Best Western
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Thank ronsN6305QY
Ottawa, Canada
Reviewed 2 weeks ago

OK, so I didn't actually STAYED at this hotel, but my husband sent me some stuff to the wrong hotel (the Arena) and I had to go there to get them. And the front desk ladies were super nice and helpful even though I was not a guest. It was late november, probably 25 or 26/nov. Thanks again!!

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Thank Giovanna F
A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

Really helpful staff. Clean. Breakfast included was a really nice and pleasant plus. Would stay again. Good location to public transportation Rooms were clean. Free water as we went on our sightseeing.

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Thank A TripAdvisor Member
Brooklyn, New York
Reviewed 3 weeks ago

I was very happy and prouud of the service there i will be back very soon and want to stsy for at least 3 nights i will refer this hotel to anyone me and my boyfriend were very pleased he enjoyed him self as well

Review collected in partnership with Best Western
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Thank shawnellm2017
Reviewed 3 weeks ago

Management is the worst. They overcharged my account nearly $1200 for what was supposed to be a $560 stay (I had a total of $1,730 tied up in pending charges for almost our whole vacation). When I spoke with Darryl, the manager, he told me that my math was wrong and that they only overcharged me $500, WHICH IS STILL...

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Helpful?
Thank Becca M
Cleopatra T, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

We appreciate that you took the time to share your experience while visiting with us. I am very sorry to hear that your short vacation was ruined. We take each guest's experience very seriously and we apologize for not living up to your standards. I am glad that we was able to solve the issue with the bank faster than...

Henrico, United States
Reviewed 3 weeks ago

I was very thankful that it had some type of parking, it was small and tight but, I was very greatful that I didnt have to drve around 20 mins looking for parking. Bonus there was no extra charge! I might be back

Review collected in partnership with Best Western
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Thank 32tiannaw

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about BEST WESTERN PLUS Arena Hotel

Address: 1324 Atlantic Ave, Brooklyn, NY 11216-2811
Region: United States > New York > Brooklyn
Price Range: $197 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Arena Hotel 2.5*
Number of rooms: 56
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Despegar.com and Best Western so you can book your BEST WESTERN PLUS Arena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
BEST WESTERN PLUS Arena Hotel Brooklyn, New York
Hotel Style:
#2 Best Value Hotel in Brooklyn
#9 Business Hotel in Brooklyn
#10 Romantic Hotel in Brooklyn
#14 Family Hotel in Brooklyn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Arena Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room 503 was very nice, on the side of the hotel that does not face the train”
 of 5 bubbles mLIZp, 23 Jan 2017 | Read review
“room in the back are quieter.”
 of 5 bubbles narcisov786, 30 Nov 2016 | Read review
“Just a nice hotel”
 of 5 bubbles 696LorraineG, 15 Nov 2016 | Read review
“Atlantic Ave. has a busy elevated rail line and lots of traffic. Our room facing the back was pleasantly quiet.”
 of 5 bubbles PHLRick, 31 Oct 2016 | Read review
“GREAT JOB TO ALL, and a specials KUDOS TO the attendant that took care of my husband and I that Friday night when we got in late from Western Maryland, thank you much for being a sweetheart. ”
 of 5 bubbles 945shaylal, 21 Oct 2016 | Read review
5 of 5