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Hotel Indigo

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#21 of 69 Hotels in Brooklyn
Certificate of Excellence
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543 Reviews from our TripAdvisor Community

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Showing 497: English reviews
Baltimore, Maryland
Reviewed 3 days ago NEWvia mobile

Tried to get a last minute room at the Crowne plaza in Manhattan. Called IHG and was told there were only open beds at the hotel in Brooklyn. They never thought to tell me the beds were in a lower brand, the Indigo. I spent an extra hour wandering around Brooklyn looking for a hotel by a different name than...

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Helpful?
Thank Scott R
Sue K, Front Office Manager at Hotel Indigo, responded to this review

Thank you for your feedback. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. All the best,

Stafford, Virginia
Reviewed 1 week ago

Room was okay, it was not to tight for the four us, bathroom was conveniently large. My only gripe was parking. Parking should be included in rooms rate or at least complimentary. I drove from VA, so after paying $60 in tolls to reach my destination....paying $55 for parking was a bit ridiculous.

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Helpful?
Thank wkottey
Sue K, Front Office Manager at Hotel Indigo, responded to this review

Thank you for your review. We wish we had a parking lot to accommodate your request- please accept our apologies that we can not. The next time you do visit us please contact us directly, we can give you some great recommendations of other parking lots around the area that are less in price. Safe travels and we hope to...

South Carolina, Usa
Reviewed 3 weeks ago

When we booked we were promised free breakfast, and got a coupon for the brewhouse nearby. 10 minutes after we arrived they told us that they had no one to serve us. We got no breakfast, and left hungry and unhappy.

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Helpful?
Thank TimeVariant
Sue K, Front Office Manager at Hotel Indigo, responded to this review

Please accept our sincerest apologies for the inconvenience with the breakfast issue at the restaurant- that is not up to our normal standards. We appreciate your comments and will share these with our team so that we can continue to improve our services. Please contact the management team the next time you are in the area, we hope you give...

tralee
Reviewed 3 weeks ago via mobile

Nice hotel great staff from andre gm and his front desk staff to Alan and girls in brewhouse.we stayed in room 608 beds very comfy and shower was great.hotel is only one stop away from brooklyn bridge on subway. Manhattan two stops away.great shops one block away.a lot of construction going on at moment but in fairness that was not...

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Helpful?
Thank seanfTralee
Sue K, Front Office Manager at Hotel Indigo, responded to this review

We would love to welcome you back! Thank you for your amazing review of our hotel. The staff said hello and are delighted you enjoyed your stay with us! Safe travels,

Vail, Colorado
Reviewed 3 weeks ago

Hotel Indigo has recently been renovated - so it is new and stylish and clean. It is also SMALL. I think I was in the smallest room (I hope I was). They fit in a bed, and a specially made desk, and the closet has enough room to hang 4 or 5 things over the half-refrigerator (you need to plug...

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Helpful?
Thank gmizner
Sue K, Front Office Manager at Hotel Indigo, responded to this review

Thank you for your feedback- "compact, stylish and convenient" seems to describe us perfect! We would love to welcome you back though so we can show you our larger rooms! We hope you visit us soon. All the best,

Miami, Florida
Reviewed 3 weeks ago

The room was small but comfortable and clean. Love the bed. Their personal was very friendly, and I had the best buffalo chicken pizza on the restaurant downstairs, The Brewhouse. The Brewhouse offers karaoke, in case you want to have fun!

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Helpful?
Thank VeronicaCervera
Sue K, Front Office Manager at Hotel Indigo, responded to this review

Thank you Veronica for your feedback. We welcome you back to our property anytime! Best regards,

Blanquefort, France
Reviewed 3 weeks ago

The room was small but clean. Compared to the price of the night, it would be better to have a bigger room (not easy with a big luggage). The bathroom is well decorated and well furnished. The WIFI works well. The bar and the fitness are great. Indigo Brooklyn is well located with bars, restaurants and snack and near to...

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Helpful?
Thank Mbagur
Sue K, Front Office Manager at Hotel Indigo, responded to this review

We appreciate your review greatly. Thank you for your feedback. We hope you stay with us again- there are larger rooms that we would love to show you! Best regards,

Toronto, Canada
Reviewed 3 weeks ago

I've stayed at many hotels in my time, and I'm starting to notice that the "boutique" hotels are high in style, but sort of low in maintenance and amenities. Good things: - Check in/out lovely and easy - Stylish lobby, hallways and rooms (ceiling in room is super cool) - Comfy (like, seriously) beds/pillows - Clean room - Coffee machine...

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Helpful?
1Thank Jennapar
Sue K, Front Office Manager at Hotel Indigo, responded to this review

Thank you for taking the time to write a review. We will share your feedback with our staff and make the necessary changes. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Best regards,

Reviewed 31 October 2016

While the hotel itself is very nice, you cannot beat the location! It is within a 5 minute or less walking distance of three separate subway lines (one is right at the corner). There are a multitude stores (local and chain) within this same 5 minute walk radius. You can walk only a few minutes further and be at the...

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Helpful?
Thank Vodka141
Sue K, Front Office Manager at Hotel Indigo, responded to this review

We think your choice of words for our hotel is perfect! Thank you for staying with us and we hope to see you soon. All the best,

Fountain, Colorado
Reviewed 31 October 2016

The Hotel Indigo was a nice reasonably priced surprised in the heart of downtown Brooklyn. Lots of shopping and restaurants within walking distance. The room are a bit on the smalll side, but it is Brooklyn, NY. A bonus is the breakfast that the hotel offers (make sure to ask for the discount as you book your room). The Indigo...

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Helpful?
Thank COtraveller_11
Sue K, Front Office Manager at Hotel Indigo, responded to this review

Thank you for your review. We are thrilled you had an eventful stay. We appreciate your visit to our hotel and would love to welcome you back! Warmest regards,

278 photos of this hotel

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge

Additional Information about Hotel Indigo

Address: 229 Duffield St, Brooklyn, NY 11201-5302 (Formerly Hotel 718)
Region: United States > New York > Brooklyn
Price Range: $190 - $511 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo 3.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hotel Indigo Brooklyn, New York
Hotel Style:
#13 Business Hotel in Brooklyn
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo staff and other travellers.
11 questions
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Questions? Get answers from Hotel Indigo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the construction areas...”
 of 5 bubbles gmizner, 17 Nov 2016 | Read review
“There is a Starbucks in front.”
 of 5 bubbles VeronicaCervera, 15 Nov 2016 | Read review
“Double rooms are large than Queen or King.”
 of 5 bubbles Vodka141, 31 Oct 2016 | Read review
“Make sure to ask about the breakfast discount when you book your room”
 of 5 bubbles COtraveller_11, 31 Oct 2016 | Read review
“Great view of Brooklyn from 18th floor.”
 of 5 bubbles AlexNoonan, 21 Sep 2016 | Read review
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