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Hotel Indigo

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#23 of 72 Hotels in Brooklyn
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Indigo
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578 Reviews from our TripAdvisor Community

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Showing 524: English reviews
Los Angeles, California
Reviewed 15 August 2016 via mobile

I booked this hotel through a third party vendor so while on the road I called the hotel to verify that the room I booked (and paid for) would in fact be available. The gentleman at the front desk, Lamar, informed me that the vendor specified an alternate room, which was cheaper than what I paid for. But he insisted...

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Helpful?
1Thank Jennifer H
Tokyo, Japan
Reviewed 11 August 2016

I stayed for three nights in early August. In general, it’s a good hotel to stay. I may use the hotel again if I have a chance. Room is not very spacious but ok for one or two. Same as other people’s comments, my room didn’t have much space to sit down. The room had a desk and chair but...

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Thank HAL_9000_YA
Naomi B, Front Office Manager at Hotel Indigo, responded to this review

Thank you for sharing your thoughts about your most recent stay with us. It was a pleasure being your host. We appreciate your comments and will share these with our team so that we can continue to improve our services. We hope you visit us again soon, there are so much more to see in our neighborhood! Take care,

Reviewed 10 August 2016

When i book hotel i look at rate and location. If I could go back in time i would have never stayed here; if there was a negative rating i would give it a minus 100. I found this hotel and since i had never stayed there i called to ask about parking. Here's where it broke down; they said...

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Helpful?
1Thank Peter F
Naomi B, Front Office Manager at Hotel Indigo, responded to this review

Dear Peter, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. Please contact me directly if you would like to speak further. We hope for the opportunity to make...

Peabody, Massachusetts
Reviewed 10 August 2016

Ordinarily I would give this a lower rating, but NY hotel rooms are in a different category when it comes to size. I would probably give this a 3.75 rating. The rooms have VERY high ceilings a modern feel with wood/tile floor instead of carpet and interesting features. My biggest gripe is there was literally nowhere to put my bag...

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Helpful?
Thank rogerroy1974
Naomi B, Front Office Manager at Hotel Indigo, responded to this review

Thank you for sharing your thoughts about your most recent stay with us. It was a pleasure being your host. Keep in mind that we have a number of different room sizes that might work better for your size preference. We hope you choose to stay with us again, so we can show you our true level of service. Safe...

Varkaus, Finland
Reviewed 4 August 2016

I was expecting something like previously in Indigos but this hotel turned out to be a bit of a disappointment. Room was so small that I could hardly turn not to mention the bathroom. Downstairs bar was fine and convenient with nice breakfast/dinner options. Luckily I had good sleep so no probs with noise at least. Commute to Manhattan possible...

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Helpful?
1Thank Maukka68
Naomi B, Front Office Manager at Hotel Indigo, responded to this review

Thank you for choosing Hotel Indigo Brooklyn! We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Your feedback means the world to us- we always welcome the opportunity to serve you again....

San Francisco
Reviewed 4 August 2016

I stayed at the Hotel Indigo in July 2016. There was a lot of construction going on in the neighborhood BUT I rarely heard it. I expected the noise to be worse but was really surprised that it wasn't bad. It certainly was less noise that staying at a hotel in Soho where the city truly never sleeps. The decor...

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Helpful?
1Thank eliote
Naomi B, Front Office Manager at Hotel Indigo, responded to this review

Thank you for your review. We appreciate your comments about our hotel. We always welcome the opportunity to serve you again. Best regards,

Shanghai, China
Reviewed 2 August 2016

We were somewhat underwhelmed with Hotel Indigo. The pros for this hotel: 1) Location is good, right on the subway so getting around is convenient 2) Close to restaurants on Atlantic, Smith and not too far from Dumbo, park along the piers/waterfront, Promenade, Brooklyn Bridge. 3) Staff is really nice 4) Price is really affordable for NYC. Unfortunately, there were...

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Helpful?
Thank raweli
Naomi B, Front Office Manager at Hotel Indigo, responded to this review

Thank you for staying at Hotel Indigo Brooklyn and for your candid review. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Best regards,

Sicklerville, New Jersey
Reviewed 1 August 2016

we stayed this past weekend at the Hotel Indigo in Brooklyn. Upon arrival, we noticed an intense amount of construction on the street. the parking is steep ($45) but you are forced to pay it since there is no parking garages around, we drove around and around. checking in was a breeze, the staff was very nice. our room was...

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Helpful?
2Thank Suzanne G
Naomi B, Front Office Manager at Hotel Indigo, responded to this review

Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Best regards,

Sydney, Australia
Reviewed 23 July 2016

Rooms were good - loved the floor to ceiling windows. There's a rooftop to relax on and a welcoming bar downstairs - a bit on the noisy side if you want a quiet drink. The thing I would comment on most was the friendly staff at the desk. I lost my wallet on the second day - full of credit...

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Helpful?
Thank Deb8719
Naomi B, Front Office Manager at Hotel Indigo, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Brewerton, New York
Reviewed 19 July 2016

Made reservation a few days before the wedding we were attending. A bit difficult arrival with car and arranging valet parking with attendant across the street. Walked into a shoebox of a "double" room. Clean, only a shower in bathroom. Staff very helpful with all questions. Enjoyed a very good breakfast the next morning. Long wait for car when requested...

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Helpful?
Thank Willisdds
Naomi B, Front Office Manager at Hotel Indigo, responded to this review

Dear Willisdds, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay. Please note we have other types of room sizes that might better fit your preference. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge

Additional Information about Hotel Indigo

Address: 229 Duffield St, Brooklyn, NY 11201 (Formerly Hotel 718)
Region: United States > New York > Brooklyn
Price Range: $219 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo 3.5*
Number of rooms: 128
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Also Known As:
Hotel Indigo Brooklyn, New York
Hotel Style:
#13 Business Hotel in Brooklyn
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo staff and other travellers.
13 questions
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Questions? Get answers from Hotel Indigo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are tiny, but elegantly furnished.”
  • Cute, small bathroom. Has an awesome glass shower
qiqif2017, 19 Apr 2017 | Read review
“Get a corner”
RockDoc08, 10 Apr 2017 | Read review
“Ask about larger rooms. Mine was VERY small.”
jcecce, 1 Apr 2017 | Read review
“Our 10th floor corner room was sunny and quiet.”
991celiar, 29 Mar 2017 | Read review
“Request a high floor.”
  • View From King Suite 1802
  • King Suite Bed
  • View From King Suite 1802
kingsley67, 15 Feb 2017 | Read review
5 of 5