My Girlfriend and I had the pleasure of staying here for a wedding and it was wonderful. Hotel was beautiful, large spacious clean rooms, ours was a loft suite, and an excellent friendly staff especially Fong at the front desk. Fong was delightful our entire stay and she made a point to remember us and made us feel special. Singh, the bellman, was also very friendly and was warm and welcoming everytime he saw us. I would recommend this hotel if you are visiting Brooklyn. We will be returning. - William
Absolutely gorgeous boutique hotel. Staff friendly and accommodating. Rooms are beautiful. City views. Great lounge and bartender David made some of the fincocktails ti have ever had. Mike at the door was always pleasant and on point. Valet were very friendly and attentive.
Great hotel at a very good price point for this neighborhood. It's modern and clean, with good amenities. Free bottled water in a mini fridge and tea/coffee making facilities are great. Rooms are also very spacious. Would definitely recommend.
The Box House is my favorite hotel in Brooklyn and I have stayed there over 200 times over the past few years as my work often brings me to Greenpoint. However even when I’m working in another borough I still prefer to stay here if possible. The Box House is the perfect mix of classic and modern. The rooms are unique and large. You will not feel like you’re sleeping in a closet like many New York hotels. The gym is excellent and has a sauna. The restaurant and bar is fantastic and the view from the rooftop can’t be beat. Most of all it’s the staff that makes it great. You won’t get rude New York customer service here. These are friendly, attractive and attentive people that seem to have a genuine interest in making your stay as comfortable as possible. Shout out to Kristina and everyone at the desk. It’s you guys that make this hotel so special. …
This is a cool chic hotel and the staff is amazing. I was especially blown away by the front desk lady Kristina who helped me check in early and was so helpful and accommodating. This hotel is my #1 choice in BK from now on. Thanks Kristina and thanks Box House!
Having to travel from Florida with 2 kids under 9 years old to go to my sisters you can imagine how stressful it is. Not to mention the 7 hiccups that come with an airport. Needed early check in due ti a flight change and Mercedes’ went above and beyond to take care of me and my family. We are super greatful for her kindness and recommendations in the area. Any time I’m in Brooklyn visiting family I’ll be coming here due to her over the top service. Thank you -Tim jordan
The box house hotel gave us excellent service, a room upgrade, sunny, clean, near transit, grocery store and restaurants. The staff was wonderful especially Angelina. I would recommend highly! Can’t wait to come back
Conveniently located close to Manhattan, nice breakfasts, exceptionally clean rooms, comfortable bed, friendly and accommodating staff (thanks to Mercedes who took care of us) - all this made us wanna come back again!
First time here - will certainly return. Beautiful and spacious room. Classic design, with "Old Brooklyn" charm. Very clean and well maintained. Lobby is gorgeous, and bar area is very nice. Staff is very courteous and helpful. Singh is an awesome doorman!
Service was outstanding, staff all very helpful, special shout out to Angelina for all her help after our flight was cancelled. Great rooms, gym and restaurant recommendations. Only reason we can't give 5 stars is the toilet paper was very thin and the air-conditioning was noisy.
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