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Holiday Inn Express Brooklyn

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Holiday Inn Express Brooklyn
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308 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Dublin, Ireland
Reviewed 11 May 2015

On arrival at Union St, I wasn't sure about the location. However, turned out to be my new favourite area. R station is 2 mins away (and 20 mins brings you to lower Manhattan). Delis in local area not brilliant, but walk up to 5th Avenue for great supermarket and excellent range of shops, bars and restaurants. Hotel staff were...

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Helpful?
Thank fs001
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you so much for your wonderful review of our hotel. We are glad to hear that our location was perfect for your needs and that you had an overall pleasant stay with us. It’s our goal to consistently provide superior service and accommodations and your comments are very important to us. We are glad we made the difference and...

Orlando, Florida
Reviewed 3 May 2015 via mobile

I recommend this Hotel to stay, the customer service was excellent. The Mgr.Naommi very nice,helpful,very friendly all the staff was very friendly and helpful too. The Hotel was very clean, the restaurant that Naommi recommend us was Good!!! Dino BBQ. Excellent Breakfast a lot veriety.....We going stay there again..

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1Thank FamilyKirk
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Hello, Thank you so much for your kind review. I am very glad to hear not only were our accommodations great, but more importantly our staff. We strive to exceed our guest expectations and in your case it sounds as if we succeeded. We look forward to seeing you again. Sincerely, Niomee Mark-Baptiste

Bengaluru, India
Reviewed 1 May 2015

I stayed here for a week on a business trip. The location of the hotel is decent with subway station just 2 mins walk away and nice restaurants nearby. The rooms were very nice. Try to get room facing back of the building - they offer a nice sunset view The breakfast is free and menu includes a lot of...

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Helpful?
Thank Nitiksh
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for your kind words on your recent stay with us. I am so happy you enjoyed our breakfast selections. We like to ensure our guest have a variety of choices for breakfast to start their day in the right direction. It is nice to note about your positive comment on our rooms. Providing excellent customer service and comfortable...

Reviewed 26 April 2015 via mobile

As you'd expect the rooms are very modest. But ours was spotlessly clean, and the bathroom shined. The staff is wonderfully hospitable and made our stay very pleasant. The free breakfast far exceeded our expectations in the variety of food. You could eat enough to skip lunch. The only negative was a noisy room that faced the street. It was...

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Helpful?
Thank Neil U
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Greetings from the Holiday Inn Express Brooklyn, NY Thank you for your wonderful review on. I am so happy you enjoyed our breakfast selections. We like to ensure our guest have a variety of choices for breakfast to start their day in the right direction. It is nice to note about your positive comment on our housekeeping staff. Providing excellent...

Brooklyn, New York
Reviewed 17 April 2015

Holiday inn express was a a great experience. Janet the front desk agent was very very helpful and pleasant I will tell anyone to go there. The breakfast was great as well the maid service was excellent the free wifi was the best as well. So when ever you visit Brooklyn New York stay at the holiday inn express

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Helpful?
Thank Shicks718
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for your considerate review. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.. If there is anything we can do to make your...

Santa Ana, California
Reviewed 14 April 2015

Lat week I stayed for one night at $185.00 duble occupancy, room very small with 2 small beds, carpet was dirty and had a bad smell. what is worse, no parking lot! I had to look for parking on the street. not to recommended!

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2Thank Mark M
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for your review. It is our goal to consistently provide superior service and know how we are doing and how we can better meet your needs. We regret that your stay was negatively impacted, your comments are very important to us. We hope this will not deter you from staying with us again. Please be assured that all...

Parma, Ohio
Reviewed 10 April 2015

I've stayed in Holiday Inn Expresses before and usually they were fairly nice. Chose this hotel more because of location than anything else, but it was sufficient for what we needed it for. Our room was clean, but we were put next to these animals that we thought were dying in the hallway w/all of the commotion they were causing....

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2Thank Criz66
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

I would like to extend my sincerest apologies for the inconvenience that you experienced due to our elevator that was not functioning during your stay with us. We would like to inform you that the elevator has been repaired and is back in service. I would like to assure you that your experience is not a reflection of the high...

new york
Reviewed 7 April 2015

I stayed here for 3-4 nights recently while my own office/apartment in Brooklyn was being renovated, and I could not have been happier. Great room on the top floor with a magnificent view of Manhattan in the distance. Nice desk set-up with enough space to work. Good free breakfast, and easy access to the subway. It is within easy walking...

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Thank teenasnewyork
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for staying with us and we appreciate you taking the time to write such a positive review. Our committed team members were very flattered by your review and your positive feedback encourages us to keep working hard and exceed our guests' expectations. We look forward to you being our valued guest again! Regards, Niomee Mark-Baptiste

Homer
Reviewed 3 April 2015

In some ways this may likely be the best Holiday Inn Express I've stayed at. There is nothing fancy here with no additional amenities like pool or exercise room, but there were several things that made a positive impression. Just because something is basic doesn't mean the standards are lower. This property excels at the basics. I attribute this to...

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Thank Boomerang025
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Boomerang025, Thank you for staying with us and we appreciate you taking the time to write such a positive review. Our committed team members were very flattered by your review and your positive feedback encourages us to keep working hard and exceed our guests' expectations. We look forward to you being our valued guest again! Regards, Sudhir Puthran

Crumpler, North Carolina
Reviewed 3 April 2015

My recent stay in Brooklyn was both enjoyable and challenging--on the last evening there, I lost my driver's license. The staff at this hotel (Ashleigh) was supportive and understanding. She did what she could to help me resolve my issue, and her demeanor was calming and professional. The hotel is a block from the R line on the subway which...

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1Thank Becky M
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Becky M, We hope you were able to replace your lost item. Ashleigh was very happy to know that you appreciated her services. We thank you for highlighting our hotel’s fantastic location and for appreciating our breakfast options. It was our pleasure to be at your service and we look forward to welcoming you again soon. Regards, Sudhir -...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Brooklyn NY, the obvious and affordable alternative to Manhattan hotels is conveniently located in the heart of Brooklyn. Walking distance to a plethora of restaurants, lounges, shopping and Government and corporate offices, Long Island University, Navy Yard, Coney Island, Brooklyn Academy of Music, Brooklyn Bridge, and Brooklyn Botanical Gardens. This 115-room property with superior customer service is located in the historic Park Slope section of Brooklyn, NY. The hotel is a recently opened IHG property. Our pet friendly hotel features include Jacuzzi rooms, complimentary deluxe breakfast buffet, free wireless high speed Internet access and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning, featuring a selection of fruits, juices, cereals, breads/pastries, and hot items rotated daily. We have also created the world's best tasting cinnamon roll. Additional features include a self-service business center and limited self-parking (at an affordable fee). Steps away from Union Street Subway Station and walking distance to Metro Tech Government Offices. ... more   less 

Additional Information about Holiday Inn Express Brooklyn

Address: 625 Union St, Brooklyn, NY 11215-1033
Region: United States > New York > Brooklyn
Price Range: $160 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Brooklyn 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Holiday Inn Express Brooklyn Hotel Brooklyn
Brooklyn Holiday Inn Express
Holiday Inn Brooklyn
New York City Holiday Inn
Holiday Inn Express Brooklyn New York
Hotel Style:
#14 Business Hotel in Brooklyn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Brooklyn staff and other travellers.
18 questions
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Cupar, United Kingdom
Henderson, Nevada
over a year ago
Spartanburg, South Carolina
6 months ago
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10 months ago

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Questions? Get answers from Holiday Inn Express Brooklyn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room from upper floor”
 of 5 bubbles Traveller007Finland, 29 Jan 2017 | Read review
“stay away from rooms by the elevator”
 of 5 bubbles travelinmom12, 17 Jan 2017 | Read review
“Hotel has an elevator that is slow as malasses”
 of 5 bubbles WhyMee2, 5 Dec 2016 | Read review
“Go for the Cinnamon buns at breakfast.”
 of 5 bubbles DavidJ716, 2 Dec 2016 | Read review
“3rd floor is best if travelling with little ones.”
  • Enough room for a crib. Thank you, Guys!
 of 5 bubbles dscastillejos, 1 Dec 2016 | Read review
5 of 5