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I booked a room for this Christmas holiday (2017). I was told the fee was non-refundable, which is fine. However, I find that the fee was charged immediately (early Nov) which does not make me happy. With other hotels I've used the fee is put...More
Response from Jay E, Manager at Holiday Inn Express VincennesResponded 3 weeks ago
Hello, thank you for your comments. I would like to help you on this matter, and get to the bottom of it.
I can assure you our hotel never charges guests that book through a third party site. The third party charges the guest upon...More
We stayed at this Holiday Inn over the weekend visiting family and we were very impressed with everything. Not only was it very clean and the staff was friendly, the rooms were very nice and comfortable. Great location with easy access to the highway. We...More
Thank Kyndal I
Response from Jay E, Manager at Holiday Inn Express VincennesResponded 30 May 2017
From all our staff, thank you. I like the shower heads, also, and I wish I knew where to purchase one from. Fortunately I've never had to replace one in my time, so I have never had the pleasure of ordering a new one.
This is my second horrible stay at a holiday inn express in the last 3 mos. The last one was in Springfield, MO. I didn't write a review for that at the time, because I thought maybe it was just a freak incident. However, after...More
Thank Tanya F
Response from Jay E, Manager at Holiday Inn Express VincennesResponded 18 September 2017
We are sorry for your bad experience. I have got to the bottom of this, and it appears you had a room that was incorrectly marked as clean when it clearly was not. I obviously cannot make up for the problems you encountered, but should...More
The first room they gave us the bed was dirty. The next room I thought the bed had been used but wasn't sure. Since I wasn't sure, I decided I was wrong. Then, I found used soap in the shower. Next room, was supposedly clean...More
Response from Jay E, Manager at Holiday Inn Express VincennesResponded 21 June 2017
We apologize for the problems you experienced, and can guarantee that this does not happen in the norm. It appears our computer system failed to switch over to the dirty room list, and a number of rooms did not get properly cleaned because of this....More
This is a hotel we use occasionally and find that it's an okay place to stay when visiting Vincennes indiana. It is built on the site of an old battery factory. Very industrial area and not at all scenic.
Response from Jay E, Manager at Holiday Inn Express VincennesResponded 12 June 2017
Thank you for your comments. Please come see us again, even if it isn't for the view.
US$84 - US$132 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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