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If we were more prepared for the old room with old furnishings and tiny bathroom, maybe we would have had a better experience. We stayed in the "main" building with the office. It really had the feel of an old boarding house, not "rustic". It...More
1 Thank victoria s
Response from Megan0409, Front Desk at Glacier Highland ResortResponded 15 July 2017
Thank you for your comments! It is always good for us to get feedback so we know where we are doing well and where we can make improvements.
Our staff is trained to provide excellent customer service and for those guests that stay in the...More
We stayed here for a few nights on our recent vacation to Glacier NP. West Glacier (and East Glacier, and Babb, etc) isn't exactly full of luxury accommodations, and the places run by the NPS fill up very quickly in the summer. Glacier Highland is,...More
Response from Megan0409, Front Desk at Glacier Highland ResortResponded 10 July 2017
Thank you for your stay! It is always great to hear from guests who enjoyed their visit but can also help us improve by providing us with constructive criticism.
At Glacier Highland we strive to make each guest feel welcome and fulfill their needs while...More
My family and I stayed here for a couple nights. This is NOT a place I can recommend. I expect some comfort when I stay in a hotel like a refrigerator, microwave and telephone. The room had non of that. There was not even a...More
1 Thank Joe M
Response from Megan0409, Front desk at Glacier Highland ResortResponded 11 July 2017
I am sorry that you had such a bad experience. I wish that you had come to the front desk with your concerns, as we could have moved you or helped in some way. In West Glacier, motels are basic, though Glacier Highland has more...More
This is a pleasant motel in a rustic setting just minutes from the entrance to West Glacier. The room was comfortable, clean and contained a nice little refrigerator. The Amtrak station is directly across the street with trains passing often. However, they in no way...More
Response from Megan0409, Front Desk at Glacier Highland ResortResponded 4 July 2017
We appreciate your stay with us!
Thank you for your kind words! Glacier Highland employees strive to make your stay here as comfortable as possible, and I am happy to here that we accomplished that goal.
We hope that you will consider Glacier Highland for...More
I felt like I was staying in a cheap motel on the side of a busy road. All I could hear were trains at night and people talking loudly through the walls. The food at the restaurant was also of low quality. Not staying there...More
2 Thank Shirlthepearllewis
Response from Megan0409, Front Desk at Glacier Highland ResortResponded 30 May 2017
I am sorry that you did not have a pleasant experience at Glacier Highland. We strive to make each of our guests comfortable and provide them with excellent customer service while at the same time accommodating a multitude of needs.
It is unfortunate that the...More