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Glacier Bay Lodge

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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202 Reviews from our TripAdvisor Community

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Showing 195: English reviews
Washington DC
Reviewed 4 August 2016

First of all, let me say that the rooms are basic but quite comfortable and pleasant. It was exactly as I expected. That said, the lobby and lounging areas of the lodge are extremely pleasant. We loved the place. The food was excellent if a bit expensive. It's just such a special place - inside one of the most beautiful...

1Thank washingtondcfan
Jeff B, General Manager at Glacier Bay Lodge, responded to this review

Dear Washingtondcfan, Thank you so much for the positive and thorough review! We are glad you had a great time and reviews like this help visitors enjoy their experience. Your line, "The park ranger lectures and the exhibits - there were my "tv" during the stay," really sums up the experience here. Staying at the Glacier Bay Lodge and doing...

Poole, United Kingdom
Reviewed 26 July 2016

Easily booked up and reserved a cabin via the Internet. Great location. Shuttle service was provided to and from the airport and the TAZ whale trip. They are scheduled with the various activities that take place from the lodge and the airport schedules. Friendly staff and will go the extra mile. On arrival we didn’t have to check in. The...

Thank John L
Jeff B, General Manager at Glacier Bay Lodge, responded to this review

We are glad that you had a great time at the Glacier Bay Lodge and happy to hear you enjoyed the service. We have a friendly, helpful and dedicated staff who love this location and want to share the experience with others. Thank you for the review and for staying with us! Jeff Bell General Manager

Reviewed 23 July 2016

Beautiful location, the room was clean, but extremely simple room (motel 6 style) - no dresser at all. No wifi in the room, just the lobby of the lodge, but then it was extremely slow or didn't work at all. The staff said "it doesn't work very well if there's more than a few people on it. Also, no cell...

Thank Mike G
Jeff B, General Manager at Glacier Bay Lodge, responded to this review

Mike G, Thank you for the review. For 2017, we will have new furniture, new bedding, new art work and new mattresses in the rooms and improved wifi speeds. The Glacier Bay Lodge will be a more comfortable place to stay and a better value. Our company just signed a 10-year contract so we are looking to make continual improvements...

western North Carolina
Reviewed 20 July 2016

Good, clean rooms with access to the lodge. Great place to stay when going on the glacier boat or a whale watching boat. Quiet, peaceful area in great location for hiking or kayaking.They provide transportation to airport or city docks.

Thank rtd8
San Diego
Reviewed 1 July 2016

I stayed for two nights at Glacier Bay Lodge. This place could use a mini face lift. The rooms are very basic and dated. No TV, cell service and minimum wifi only in lobby. That being said, this place is in a beautiful location right on Bartlett Cove and a quick walk to the boat dock for the Glacier Bay...

2Thank dogluverSanDiego
Jeff B, General Manager at Glacier Bay Lodge, responded to this review

Thank for the thorough review of the lodge. Reviews like this are very helpful for people planning a trip to Glacier Bay. You mention that the lodge could us a mini-facelift and that is in the works. We just signed a 10-year contract and have plans in the near future to do some renovations, but it will still retain the...

New York City, New York
Reviewed 30 June 2016 via mobile

I'm not expecting 4 star accommodations and I didn't get that. However, the room was spacious and comfortable even if sparse. The food was very good for a national park hotel. The location was great. The staff was very good. Good that the NPS center was in the hotel. Some negatives were the fact that for every meal, one had...

1Thank Semelg
Jeff B, General Manager at Glacier Bay Lodge, responded to this review

Thank for your staying with us at the Glacier Bay Lodge this summer and for writing a review. We appreciate the positive comments and feedback. Regarding the boardwalks, over the next few years they will be torn out and replaced so that will improve the overall walking experience. Hopefully we will see you again someday! Thanks again, Jeff Bell -...

Loxton, Australia
Reviewed 25 June 2016

Stayed 2 nights and had a good visit. Staff were really good and friendly. Rooms were okay but need a little TLC......Good clean to remove mold around the shower and replace a exhaust fan which didn't work real well would be a great start. Transport to and from airport was good. The location is great. The lounge area in the...

1Thank dnh2014
Jeff B, General Manager at Glacier Bay Lodge, responded to this review

Thank you for the review and the feedback on the lodge. In the near future we will be making renovations to the rooms and lobby. You are right that the location on the cove is unbeatable, and having the visitor upstairs is unique for a national park lodge. You are immersed in nature while at the Glacier Bay Lodge. Thank...

Reviewed 21 June 2016 via mobile

Room was great. Transportation always Available and on time. View wonerful. Workers outstanding. Only problem was a miscommunication about our guided kayak day trip. They did not have a record of it at the lodge but the agency that does their bookings had it and had not communicated with the lodge or kayak guide. We were able to go on...

Thank Nancy G
Reviewed 17 June 2016

We stayed in Glacier Bay Lodge for 6 nights in June. First the good stuff: The location is beautiful, the rain forest, and wildlife is amazing. Everyone at the hotel is very nice. But the hotel itself has seen better days. It's shabby, run-down and not very clean. The lobby furniture (lovely view) looks like it's been there for way...

2Thank Indyblonde
Jeff B, General Manager at Glacier Bay Lodge, responded to this review

Thank you for the review - it is reviews like this that help us improve. We are upgrading the hotel rooms for next season as well as the furniture in the lobby to make the stay more comfortable. New wifi was installed in the lobby after your stay that is now much faster. Hopefully you will be back again to...

Akron, Ohio
Reviewed 8 June 2016

We enjoyed our stay in the Glacier Bay Lodge. The rooms are cozy with a rustic feel, woody smell. Rooms were clean and comfortable. No televisions in the rooms, this was positive for us since we were there to enjoy nature! We enjoyed walking the beach, skipping rocks and the hiking trails that you can access from the lodge. Great...

Thank carrieAkron_Ohio
Jeff B, General Manager at Glacier Bay Lodge, responded to this review

We are glad you had a great time at Glacier Bay, and thank you for the review. Reviews like yours help people plan their trips and get a feel for what they will experience. As you say, Glacier Bay is a great way to escape from TV, phones and internet for a bit and get back to nature, which is...

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11/06/2017 12/06/2017
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  • Restaurant
  • Free Parking
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Public Wifi
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge

Additional Information about Glacier Bay Lodge

Address: 179 Barlett Cove, Gustavus, AK 99826
Region: United States > Alaska > Gustavus
Price Range: $332 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Glacier Bay Lodge 3*
Number of rooms: 48
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Also Known As:
Glacier Bay Hotel Gustavus
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Questions & Answers

Here's what travellers have asked, with answers from Glacier Bay Lodge staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try elsewhere”
davidtH4643FM, 1 Oct 2016 | Read review
“All rooms seemed fine - not much time is spent in the room.”
360terrya, 5 Sep 2016 | Read review
“Bring binoculars and snacks.”
powerchordco, 11 Aug 2016 | Read review
“Most rooms do not have a view. some are advertised with an ocean view but it looks as though the view is obscured by the trees.”
johnlK3538YL, 26 Jul 2016 | Read review
“Request a bay view.”
rtd8, 19 Jul 2016 | Read review
5 of 5
US$219* /night
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