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Glenstone Lodge

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Glenstone Lodge
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914 Reviews from our TripAdvisor Community

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Showing 911: English reviews
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Kingston, Tennessee
Reviewed 1 week ago NEW

Glenstone Lodge has done it again. Every year, we are blessed by a wonderful weekend at Winterfest in Gatlinburg, TN. And every year we are fortunate to stay at such a warm and welcoming place. It's a perfect location for events hosted by the Convention Center and the staff is very friendly! Consider them for your next stay in Gatlinburg;...

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Helpful?
Thank rectormd1
glenstonelodge, Webmaster at Glenstone Lodge, responded to this review

Dear Guest, Thanks for your comments. I’m glad you enjoyed the convenience of our hotel, and I hope you also found it to be comfortable and affordable. We take real pride in serving guests and look forward to having you with us again. Serving you is a true honor. Sincerely, Hotel Manager

Easley, South Carolina
Reviewed 1 week ago

This is an older hotel but room recently updated. We had an exterior room. We had a Living Social deal for two queen beds but the kind gentleman at check-in upgraded us to a king room. The pool looked nice but we did not use it. The location is perfect! We could walk to the strip and enjoy cocktails without...

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Helpful?
Thank Kat F
glenstonelodge, Webmaster at Glenstone Lodge, responded to this review

Dear Guest, Thanks for your comments. I am please that you like our hotel and we have recently update our hotel rooms. I am glad that our staff had help you to upgrade the room. They were appreciated for great customer service. We appreciate the opportunity to serve you. Sincerely, Hotel Manager

Reviewed 1 week ago

Last minute decision to stay in Gatlinburg on our way to Lake Santeetlah. Only stayed the night, bathroom was a bit small, and the indoor pool area was not great, but a plus for the balcony with somewhat of a mountain view. Few minute walk to the main street, which was all we really need, for the price it was...

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Helpful?
1Thank Vicki T
glenstonelodge, Webmaster at Glenstone Lodge, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you like our affordable and great views from our hotel balcony. We look forward to having you with us again soon. Sincerely, Hotel Manager

Lexington, Virginia
Reviewed 3 weeks ago

Thank you for another awesome stay! We love the Glenstone Lodge. It's perfect location and near a lot of the activities we do and within walking distance to all the stores on the strip! Rooms are always clean and up to date! Service is awesome and the staff is very pleasant. the Sales department staff is the best to work...

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Helpful?
Thank freedomcenter329
glenstonelodge, Webmaster at Glenstone Lodge, responded to this review

Dear Valued Guest, Thanks for your stay at the Glenstone Lodge. It is really nice to note that that you liked the stay and services at our hotel during your recent visit Glad to see your positive observations which shall definitely make us run that extra mile. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.

Cincinnati, Ohio
Reviewed 4 weeks ago

We reserved 3 rooms for our family and picked this hotel as it had an inside pool that we did not have to go outside to get back to our room. The pool area was cold and the first day we were told that they keep the heat on low and the second day when we said something another clerk...

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Helpful?
1Thank bhungarland
glenstonelodge, Webmaster at Glenstone Lodge, responded to this review

Dear Valued Guest, Thanks for staying with the Glenstone Lodge during your last visit to our area. We appreciate your review and sorry for the incidence howsoever. We apologize for the inconvenience, but would like to inform that we have ensured that this never repeats. Your other points of observations like the night time front desk hospitality, amenities and noise...

Greer, South Carolina
Reviewed 23 January 2017

The room was very comfortable and we loved the indoor pool. Our grandkids want to stay there every time we go to the mountains. Sometimes they have specials on room rates and you can get great deal. I would recommend this hotel for anyone with kids.

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Helpful?
Thank Guitarman4753
glenstonelodge, Webmaster at Glenstone Lodge, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you would recommend this property and that you found our hotel to be a nice place to stay. I’m glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I’m very...

Crossville, Tennessee
Reviewed 21 January 2017

I have stayed at the Glenstone many times over the past 15 years. I was pleasantly surprised this year to find new beds, bedding, carpet, paint, curtains etc. in the rooms. I can't speak for all rooms- these were on the 3rd floor. The bathrooms could still use an upgrade but, it is an older hotel. The lobby is nice...

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Helpful?
Thank Terog
glenstonelodge, Webmaster at Glenstone Lodge, responded to this review

Dear Valued Guest, Thanks for staying at the Glenstone Lodge and expressing your satisfaction through the review. Your review is very much encouraging and motivating for all the amenities. We continuously make efforts in upgrading our hospitality and guest comfort. It is a pleasure to serve guests like you and your comments shall motivate us to better our hospitality. Hope...

Reviewed 19 January 2017 via mobile

My youth group came down on January 13th and stayed all weekend. The rooms were nice and clean. Breakfast was good and hot. The only issue I had was with some lady in the pool area yelling at my teens when they did nothing wrong. Obviously they weren't allowed to have fun...🙄 Other than that our visit was good.

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Helpful?
Thank Marie T
glenstonelodge, Webmaster at Glenstone Lodge, responded to this review

Dear Guest, Thank you so much for your comments. I’m glad you had a comfortable stay, but I apologize that actions by others guests detracted from your experience. I hope you won’t let this experience detract from your opinion of our hotel and will stay with us again soon. Sincerely, Hotel Manager

Reviewed 18 January 2017

The location was very good. The room was out back and the bed was hard. There were hundreds of church group kids there to see a play at the convention center and very noisy. Would like to stay there when we could have a room at the front of the hotel. Although an employee told us that was very unlikely...

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Helpful?
Thank Susan Z
glenstonelodge, Webmaster at Glenstone Lodge, responded to this review

Dear Guest, I appreciate your comments. I’m glad there were many good things about your stay with us. I apologize for any lapses and that inconsiderate actions by other guests detracted from your stay. We take pride in offering the best possible experience, and I regret any ways we let you down. Still, I hope you will make us your...

Nashville, Tennessee, United States
Reviewed 15 January 2017 via mobile

Decent room but the whole placed smelled old and musty. The pool was really nice, especially since they had a shallow baby area. Continental breakfast was a joke. Walls were very thin. Would not stay here if we came again.

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Helpful?
Thank Chelsea B
glenstonelodge, Webmaster at Glenstone Lodge, responded to this review

Dear Guest, Thanks for your comments. I am glad that you like the room and pool. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access

Additional Information about Glenstone Lodge

Address: 504 Historic Nature Trl, Gatlinburg, TN 37738-3339
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $138 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Glenstone Lodge 3*
Number of rooms: 216
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Also Known As:
Glenstone Hotel Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Glenstone Lodge staff and other travellers.
11 questions
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7 months ago
Indiana
over a year ago

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Questions? Get answers from Glenstone Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a suite which was very large and comfortable.”
 of 5 bubbles Guitarman4753, 22 Jan 2017 | Read review
“Get a room up front”
 of 5 bubbles 699susanz, 18 Jan 2017 | Read review
“rooms at the front side of the hotel, not on the side”
 of 5 bubbles SKOnLoose, 16 Nov 2016 | Read review
“Ask for indoor accessible room. We liked our room 2nd floor facing the street.”
 of 5 bubbles GtownGinger, 12 Nov 2016 | Read review
“Do not choose exterior entrance rooms as they are noisy.”
 of 5 bubbles tobyh15, 8 Nov 2016 | Read review
5 of 5