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Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection

GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection
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599 Reviews from our TripAdvisor Community

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Showing 599: English reviews
Start your review of Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection
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Washington DC, District of Columbia
Reviewed 1 week ago

My wife and I stayed in a 1 bedroom for a week through an Interval International exchange. It was on the 5th floor of a large building - had a great view of the GSMNP. Space was super clean and had everything we needed, dishes, dishwasher, washer/dryer, nice couch, really great King bed that was very comfortable and a large...

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Helpful?
2Thank charlesonmission
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello charlesonmission, Thank you for staying with us at Mountain Loft! We are delighted you found your unit to be super clean and had everything you needed. We are also pleased the check-in staff were helpful and friendly. We appreciate your feedback and we sill share your concerns with our team. We hope you will join us again soon!

PROPERTY’S FAVOURITE REVIEW
Reviewed 27 March 2017

The rooms all have a great view from your balcony. The rooms are well appointed and ours had a wonderful jacuzzi tub! The staff here is always so friendly and helpful. They have a nice work-out/fitness room, a heated pool, hot tub and sauna. It is so quiet and peaceful here. There is so much to do in this area...

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Helpful?
Thank davidjf2016
About Property's Favourite Review
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello davidjf2016, Thank you for staying with us at Mountain Loft! We are delighted you found your unit to be well appointed. We are also thrilled you enjoyed the onsite and area amenities. We appreciate your feedback. We look forward to welcoming you back again soon!

South Carolina
Reviewed 2 weeks ago

My wife and I are Platinum BlueGreen owners and booked a three bedroom villa. We gave the main A unit to the couple that accompanied us, and we used the smaller B unit. However, the separating door was always open like a condo. Several things should be noted: there was no table lamp in the B unit. The same unit's...

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Helpful?
Thank Munich158
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello Munich158, Thank you for your review of Mountain Loft. As Platinum owners we greatly value your feedback. We are sorry to learn that some aspects of your stay were less than positive. We strive to create memorable and positive experiences for all of our guests and we are sorry to learn we did not succeed during your stay. We...

Cincinnati
Reviewed 4 weeks ago

We are Bluegreen owners and have stayed at this property on a few occasions. But this was our first stay in one of the Townhome units (126B; a one bedroom unit). We enjoyed it better than the standard one bedroom or the studio we've used previously. Clean and comfortable, nicely appointed kitchen. The light switch placements were counter-intuitive as to...

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Helpful?
Thank ADCollier
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello ADCollier, Thank you for staying with us at MountainLoft! We are thrilled you and your family returned to stay with us and enjoyed your townhome. We appreciate your feedback and recommendations. We look forward to welcoming you back again soon!

Brooksville, Florida, United States
Reviewed 4 weeks ago via mobile

This was our second stay here. First time 2nd floor 1bdrm condo. Nicely appointed. Carpet needs shampooing but comfortable. This time... our reservation was changed from 3rd floor to ground level which is "basement". We had to politely insist this be corrected... after driving 16hrs.... we were less than happy. Finally they gave us a much smaller unit...3rd floor.... ok....

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Helpful?
Thank Donna D
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello Donna D., Thank you for your feedback of Mountain Loft! We are delighted you returned to stay with us. However, we regret to learn that you did not have a positive experience this time. We hold ourselves to the highest standard of cleanliness. We are saddened that we did not succeed during your stay. We appreciate your feedback and...

Rockford, Illinois
Reviewed 4 weeks ago via mobile

New rooms, lots of room, plenty of amenities, great staff!! This is a beautiful resort with spacious rooms and removed enough off the main strip you get away from the hustle and bustle. We're not super touristy, and wanted more of the outdoors. PERFECT!!

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Helpful?
Thank Seeitall23
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello Seeitall23, Thank you for staying with us at Mountain Loft! We are thrilled you found the resort to be beautiful and your room to be spacious. We are also pleased you enjoyed our location. We appreciate your feedback and compliments. We hope you will join us again soon!

Greer, South Carolina
Reviewed 4 weeks ago via mobile

Just a few minutes from the main strip in town. Grocery store very close. Rooms in lodge are pretty small. They managed to squeeze a queen bed in the bedroom. Tight kitchenette area. Wireless did not work. Just average....

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Helpful?
Thank Thepole007
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello Thepole007, Thank you for your feedback of Mountain Loft. We are pleased you enjoyed our location. However, we regret to learn other aspects of your stay did not meet your expectations. We appreciate your feedback and honesty. We will share your concerns with our team. Tahnk you!

Jenkins, Kentucky
Reviewed 16 April 2017 via mobile

Such a beautiful time to visit. The unit was clean and beautiful. Equipped With all u need in the kitchen and throughout. An amazing view. Enjoyed our time and will look forward to my next visit. It gives an easy access to Gatlinburg without the traffic.

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Helpful?
Thank 798ernestinek
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello 798ernestinek, Thank you for staying with us at Mountain Loft! We are thrilled you found the unit to be clean and beautiful. We are also delighted enjoyed your stay. We appreciate your feedback. We look forward to welcoming you back again soon!

Wausau, Wisconsin
Reviewed 14 April 2017

While this was a beautiful place to stay, we only had one night here. There was an immediate problem with our 1 bedroom suite. The carpets had been shampooed, and they were not dry when we arrived, which was quite late at night. They were wet enough that we couldn't set our backpacks on the carpet, or walk in stocking...

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Helpful?
Thank Ann G
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello Ann G., Thank you for staying with us at MountainLoft! We are delighted that you found the unit to be nice and you enjoyed the views. We appreciate your feedback and we will share your concerns and experiences with our team. We hope you will join us again in the future!

SC
Reviewed 7 April 2017

Checked into this property and was given a townhome that was not updated, smelled moldy, leather on couch ripped. Horrible. I immediately called front desk and told them the room was unacceptable and they asked me to return. I was annoyed that front desk would give that type of room and let me have the impression from the start. New...

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Helpful?
Thank cnp1
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello cnp1, Thank you for staying with us at Mountain Loft! We are so sorry to learn that your first unit did not meet your expectations, but we are delighted the resort staff was able to move you to a more accommodating unit. We appreciate your feedback and honesty. We hope you will join us again soon!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Concierge

Additional Information about Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection

Address: 110 Mountainloft Dr, Gatlinburg, TN 37738-5355 (Formerly MountainLoft Resort)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $211 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Mountainloft Resort Gatlinburg
Mountainloft Hotel Gatlinburg
Mountain Loft Resort Gatlinburg Tn
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Questions & Answers

Here's what travellers have asked, with answers from Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection staff and other travellers.
18 questions
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Questions? Get answers from Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor was nice”
charlesonmission, 13 May 2017 | Read review
“Ask for the villas ...especially the A unit.”
Munich158, 6 May 2017 | Read review
“The Townhomes are nicer than the standard rooms.”
  • Living area (sofa bed), nice high ceilings
  • Bedroom and dresser
  • elevated patio deck
  • Bathroom big enough for two
  • Breakfast Nook
  • outside of the unit (126B)
  • Living area with gas fireplace
  • view from deck
ADCollier, 26 Apr 2017 | Read review
“View of mountains”
Barbie013, 4 Apr 2017 | Read review
“Try to get one of the villas as they are less noisy.”
davidjf2016, 27 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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