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    Hilton Garden Inn Gatlinburg Downtown

    635 River Road, Gatlinburg, TN 37738-3128
    Hotel website
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    Best prices for your stay
    04/09/2017 05/09/2017
    Savings alert: 24% below average rate

    The price you found is 24% lower than this hotel's average rate of US$156/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$131
    US$119
    SAVE US$12
    US$119
    Traveller (250)
    Room & Suite (175)
    Dining (31)
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    Overview
    • Excellent65%
    • Very good25%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “fire pit” (171 reviews)
    “river road” (95 reviews)
    “hot tub” (151 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Private Balcony
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Gatlinburg Downtown
    Special Offer: Hilton Labor Day Sale!
    Hotel deals
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    Bearskin Lodge on the River Hotel
    1,064 reviews
    #8 of 78 hotels in Gatlinburg
     
    Riverhouse Motels
    320 reviews
    #11 of 78 hotels in Gatlinburg
     
    Mountain Heritage Inn
    138 reviews
    #37 of 78 hotels in Gatlinburg
     
    Royal Town House Motel
    127 reviews
    #42 of 78 hotels in Gatlinburg
     
    Rooms
    4 Sep5 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,864)
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    There are newer reviews for Hilton Garden Inn Gatlinburg Downtown
    See the most recent reviews

    401 - 405 of 1,859 reviews

    Reviewed 27 June 2016

    Best location with free parking so you can walk to all the shops. Staff was very friendly and provided great tips to help with our trip! The only downfall is it being a leed hotel, our air cut off at night due to lack of...More

    Thank lfd1275
    Response from Ivan A, Manager at Hilton Garden Inn Gatlinburg DowntownResponded 28 June 2016

    Hi lfd1275, Thank you so much for being our guest this summer. I am glad to hear you loved the location of our hotel...we are so close to everything and there is no need to worry about parking. Being LEED certified helps us to preserve...More

    Reviewed 27 June 2016

    Good room, nothing special just way too expensive. Sold as being a suite. Definitely not what I was expecting. It was just a normal small room with a jacuzzi. Was very disappointed though because I was expecting a suite. I could have got this room...More

    Review collected in partnership with Hilton Garden Inn
    Thank Jeffrey L
    Response from Ivan A, Manager at Hilton Garden Inn Gatlinburg DowntownResponded 28 June 2016

    Hi Jeffrey L., Thank you for choosing to stay at the Hilton Garden Inn Gatlinburg. I appreciate you taking the time to review our hotel and want you to know that your satisfaction is very important to us. Our facility has numerous room types including...More

    Reviewed 27 June 2016

    Good clean hotel in a great location. Off the main drag but close enough to walk to everything downtown. Staff wasn't overly friendly with no advice on transportation or sights. NO free breakfast with room. Did have some drinks and a very good cookie offered...More

    Review collected in partnership with Hilton Garden Inn
    1  Thank LabbyLarry
    Response from Ivan A, Manager at Hilton Garden Inn Gatlinburg DowntownResponded 28 June 2016

    Hi LabbyLarry, Thank you for your review. I appreciate your feedback very much and will be sure to share it with everyone at the hotel. Providing superior lodging experience is our main goal, so I am very disappointed to hear your comments regarding our staff...More

    Reviewed 26 June 2016

    My wife stayed at the Hilton Garden Inn for about the fourth time since it was built there on River Road. The staff is excellent and the property is still in fairly good shape. I did hear a person at the desk giving out some...More

    Review collected in partnership with Hilton Garden Inn
    Thank revmike1
    Response from Ivan A, Manager at Hilton Garden Inn Gatlinburg DowntownResponded 28 June 2016

    Dear revmike1, Thank you very much for taking the time to review our hotel. I am very glad to see that you enjoyed the visit and continue being loyal to the Hilton brand. Your comments about our rates can be explained - they depend on...More

    Reviewed 24 June 2016 via mobile

    Nice hotel and rooms. Great breakfast that is made to order. Great staff - friendly and helpful. Clean rooms and modern decor. Great location to walk on strip to shops and restaurants. Would definitely stay here again. Great hot tub and outdoor area.More

    Thank ne335706
    Response from Ivan A, Manager at Hilton Garden Inn Gatlinburg DowntownResponded 24 June 2016

    Hi ne335706, Thank you for such an awesome review. Location is definitely one of our greatest assets -we are within walking distance to everything in Gatlinburg, so I am very glad to hear it made your stay enjoyable. When you decide to return to the...More

    Bearskin Lodge on the River Hotel
    1,064 reviews
    #8 of 78 hotels in Gatlinburg
     
    Riverhouse Motels
    320 reviews
    #11 of 78 hotels in Gatlinburg
     
    Mountain Heritage Inn
    138 reviews
    #37 of 78 hotels in Gatlinburg
     
    Royal Town House Motel
    127 reviews
    #42 of 78 hotels in Gatlinburg
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Bar/Lounge
    Details
    • Price range
    • US$132 - US$302 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Gatlinburg
    • #1 Green Hotel in Gatlinburg
    • #3 Romantic Hotel in Gatlinburg
    • #5 Family Hotel in Gatlinburg
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 118
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA, Hilton Hotels Direct, Cancelon, Hotwire, Travelocity, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Gatlinburg Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
    Add Photo Photos
    Traveller (250)
    Room & Suite (175)
    Dining (31)
    Pool & Beach (24)
    Hotel & Grounds (194)
    Bathroom (25)
    Business Centre & Event Rooms (7)
    Nearby
    Royal Town House Motel
    127 reviews
    .14 km away
     
    Mountain Heritage Inn
    138 reviews
    .11 km away
     
    Bearskin Lodge on the River Hotel
    1,064 reviews
    .41 km away
     
    Riverhouse Motels
    320 reviews
    .11 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Gma068
    9 August 2017|
    AnswerShow all 4 answers
    Response from Kerri T | Reviewed this property |
    I didn't notice many balconies. This hotel is placed in a congested area where most views would be rooftops and parking lots (right on the strip). A balcony wouldn't be too relaxing- they have a beautiful downstairs... More
    1
    Vote
    Sara_sakflva
    27 July 2017|
    AnswerShow all 5 answers
    Response from BamaGirlMMM | Reviewed this property |
    The suites are great if you need or want the extra room. We have stayed in both...and enjoyed both. Beware..some rooms have a Jacuzzi in the room..no privacy. Have fun!! It is definitely our favorite place to stay.
    1
    Vote
    Cindy H
    21 July 2017|
    AnswerShow all 7 answers
    Response from Melissa J | Property representative |
    We do not authorize the card at the time of making the reservation. We do authorize the card at check in for the full amount of your stay plus an additional amount of $25 per night for incidentals. If you have any further... More
    0
    Votes
    Room Tips
    "Call the hotel to confirm you're actually getting the type of room you reserve online. We didn't and..."
    Read review
    "Odd numbers face the river, even face the parking lot, from what I can tell"
    Read review
    "We had a room with a balcony and enjoyed it very much."
    Read review
    "Ask for a room overlooking the River."
    Read review
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