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Holiday Inn Club Vacations Smoky Mountain Resort

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838 Reviews from our TripAdvisor Community

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Showing 836: English reviews
Milwaukee, Wisconsin
Reviewed 1 week ago NEW

We stayed here for one night in Gatlinburg. Easily walkable to the downtown. We had a one bedroom villa with a balcony. I enjoyed the rocking chairs on the balcony! The staff was friendly. The room was clean, and after hiking Mt. LeConte, we put the washer and dryer to good use. Our kids were appreciative of the internet, after...

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Helpful?
Thank TravelingMom91
Louisville, Kentucky
Reviewed 1 week ago

This is the third consecutive year that I am submitting a review for this resort. The two previous reviews were on Nov 24, 2014 and Dec. 15, 2015 all titled: Three Day Getaway. The construction of the new wing Signature Series is complete and is in process of being opened. By now, it may be all open with just a...

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Thank Charles E
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

We're delighted to have these detailed comments about your stay in our new Signature Collection buildings! There has been much excitement about the opening and we're happy to have the early feedback. Your suggestion about the expansion plate is especially helpful! The town of Gatlinburg is still locked down by the National Guard, so we are unable to access the...

Reviewed 2 weeks ago via mobile

Full disclosure, we are owners at this resort. We love this location as it is in hd middle of everything. Its great to be able to walk the main street every night if we want and be so close to so many things to do. The resort itself is nice and well maintained. The units are comfortable and clean. The...

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1Thank Chris W
Fairfield, Ohio
Reviewed 3 weeks ago

Perfect location, easy access to main strip in Gatlinburg where you can walk to shops, stores, restaurants and all the Wineries an Moonshine places! Room was clean, comfortable and spacious. Staff was friendly and helpful.

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Thank JackieRedd
Reviewed 3 weeks ago via mobile

We enjoy staying here for two main reasons, location and friendly service. We stayed in one of the regular one bedroom rooms. It was nice but a bit smaller than what other condo resorts like Wyndham have. The room was nice and very adequate. The new Signature rooms are beautiful and top notch.

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Thank Merlin W
Reviewed 2 November 2016 via mobile

We love all of these resorts. The service was great, rooms were very nice, and the new pool area was awesome! We all enjoyed swimming and playing each night we were there! It was the perfect way to end a day in the mountains! The resort is located just a short walk off the main stretch, which is perfect.

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Thank Goaldie17
Reviewed 28 October 2016

Our family is looking forward to visiting soon. We had an unexpected family situation that created special needs with little notice. Penny took my call and immediately handled the special request with the utmost of pleasant attitudes. You don't get that much any more. Now, I am really excited about our choice to spend our family time there.

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Helpful?
Thank Sandy W
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

We're delighted to hear that you're eagerly anticipating your visit to Smoky Mountain Resort! You won't be disappointed, as it's our goal to treat every guest like family, making sure they're comfortable and have plenty of fun things to do. You'll even receive our General Manager's personal cell number when you check in. We'll be sure Penny receives your kind...

Reviewed 22 October 2016 via mobile

Beautiful place!!! Staff is great and helpful. Full kitchen, washer and dryer. We had a mountain view from the balcony. Three blocks from Main Street. You can walk to all stores and shops in downtown.

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Thank Shane R
Augusta, Georgia
Reviewed 22 October 2016 via mobile

Very nice hotel! Only reason that I didn't give it 5 stars is because we were suppose to have a room with two beds but we were given a room with 1 bed instead. (The couch was comfortable enough I guess.)

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1Thank yayvacas
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

We're so glad to hear you enjoyed your stay at Smoky Mountain Resort! We always want our guests to feel at home in comfortable accommodations, with plenty of fun things to do! As a vacation ownership resort, our units are different from standard hotel rooms. Our one-bedroom units have separate bedroom and living areas, and full kitchens. It's more of...

Dushore, Pennsylvania
Reviewed 19 October 2016

This place is great the people are very nice a good location suite are great with washer and dryers they have and indoor pool and an ou door pool we are diffentely going back when we can schedule it very very clean place furnishings were very nice

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1Thank Kimberlee L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
Located steps from downtown Gatlinburg and nestled below the breathtaking views of Smoky Mountain National Park, Smoky Mountain Resort is in the heart of it all! This popular and easygoing family resort offers the perfect location as well as an array of on-site amenities such as indoor & outdoor pools, hot tubs, fitness center, billiard room, an activity center and more. When you're ready for sites, you need only walk through the gates of the resort and you're in downtown Gatlinburg, where you can enjoy the area's best dining & shopping. If you are looking for fun adventures for the family, you've come to the right place. From mountain hiking, to white water rafting, to 1,300 feet aerial rides above the city, Gatlinburg has something for everyone! And don't forget the large variety of attractions available for the family to enjoy. After a busy day, return to Smoky Mountain Resort to rejuvenate in your spacious one or two-bedroom villa. All villas feature fully equipped kitchens, a separate living room & dining room area, a queen-size pullout sofa sleeper, an over sized spa tub and separate shower, a fireplace, a private screened porch, washer and dryer, plus televisions and a DVD/VCR player for those evenings in. Imagine having all the room you need to enjoy the things you love most about a great vacation! * Please note that the resort does not offer daily housekeeping services. Housekeeping services are available at the property for a fee. ... more   less 

Additional Information about Holiday Inn Club Vacations Smoky Mountain Resort

Address: 404 Historic Nature Trl, Gatlinburg, TN 37738-3300
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $202 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Club Vacations Smoky Mountain Resort 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel Gatlinburg
Hotel Style:
#2 Top resorts Hotel in Gatlinburg
#7 Romantic Hotel in Gatlinburg
#8 Family Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Club Vacations Smoky Mountain Resort staff and other travellers.
21 questions
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Questions? Get answers from Holiday Inn Club Vacations Smoky Mountain Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location”
 of 5 bubbles Kim0829, 19 Oct 2016 | Read review
“We were on the 7th floor furthest from the elevator very noisy and "the mountain view" had a parking lot in it.”
  • A mountain view with a parking lot.
 of 5 bubbles AMD572, 17 Oct 2016 | Read review
“Ask for Balcony facing the woods.”
 of 5 bubbles ProverbialFunk, 14 Oct 2016 | Read review
“Ask for a balcony view.”
 of 5 bubbles sissyh2014, 8 Oct 2016 | Read review
“Ask for a view of the woods. City view was pretty boring.”
 of 5 bubbles RichieS422, 6 Oct 2016 | Read review
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