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Holiday Inn Club Vacations Smoky Mountain Resort

HolidayInn.comUS$329*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Club Vacations Smoky Mountain Resort
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888 Reviews from our TripAdvisor Community

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Showing 886: English reviews
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Reviewed 5 days ago NEWvia mobile

My husband and I attended a timeshare meeting and got a tour of the Gatlinburg resort. The resort was absolutely beautiful and we did actually consider purchasing a timeshare until our sensibility kicked in. We both did the math and it just wasn't feasible. After a few more attempts and a disgruntled salesman finally accepted "no" as our answer, we...

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Helpful?
Thank Christan M
Greensboro
HOTEL’S FAVOURITE REVIEW
Reviewed 21 January 2017 via mobile

I am an owner of the IHG® holiday in club vacations program. Came and stayed at this property for business. Myself and six other adults stayed in a three-bedroom villa. We were there for three nights we checked in late the first night and security checked us in and he was very polite and helpful to all of my people...

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Helpful?
1Thank Blindbowler
About Hotel's Favourite Review
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

We're delighted to hear that you came to visit Smoky Mountain Resort and you brought along friends! It's always our mission to treat our guests like family, whether they're with us on vacation or here for business. Your comments are very helpful to us, as well as to any new guests considering a stay with us. Thanks for taking time...

Titusville, Florida
Reviewed 6 days ago NEW

The check in process was marred by a hard sell to purchase check in only deals for shows and attractions. The staff was so insistent they neglected to give any parking instructions. The rooms are spacious and the beds are comfortable. The down side is that when I wiped up water that escaped the shower curtain with a towel it...

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Helpful?
2Thank ayoung24
Wenonah, New Jersey
Reviewed 6 days ago NEWvia mobile

Very nice resort ,clean near good restaurants an hiking In a great location within Gatlinburg TN We all had a great time I would recommend a room overlooking the creek with fireplace If you like brewery s definitely check out the Smokey Mountain brewery just a few blocks down the street great food an adult beverages

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Helpful?
Thank dobbs63
Reviewed 1 week ago via mobile

Me and my girlfriend wanted to get away and relax so we went to gatlinburg and stay here for 3 days the staff was friendly and helpful and the resort is in the heart of gatlinburg probably bout a 2 min walk to the parkway it's behind Bubba Gump the resort is pretty big indoor and outdoor pool bbq grills...

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Helpful?
Thank trayjr
Petoskey, Michigan
Reviewed 1 week ago via mobile

I'll start by saying that we are not picky travelers. We need 3 bedrooms, clean, kitchen, comfortable beds, close to fun things to do. This property fit all of our expectations. This is our second stay here and we enjoyed both trips. Yes there was some exterior work being done but I think that's awesome that the hotel is investing...

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Helpful?
Thank michigangirl20
clayville
Reviewed 1 week ago

We went to Gatlinburg to see the fire damage, to shop and enjoy the quiet. The resort as alway is great and this time was no different. Since we were in the off season. A few thing in town we're not open. We did the wine trail which has changed. There are 6 places and the one that was on...

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Helpful?
Thank cookt817
Atlanta, Georgia
Reviewed 3 weeks ago

I have not yet stayed at either IHG property in Gatlinburg but I am already irritated and dissatisfied. My husband signed up for a 3 night getaway with extra points and $100 cash back. We were immediately charged $249, We thought we were getting 3 nights, 4 days at the Holiday Inn vacation club resort. We made reservations for a...

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Helpful?
1Thank momandarmywife
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

We're so sorry to hear of the confusion surrounding your vacation package. This is certainly not the impression we want to leave with our guests. We sent you a private message in hopes of addressing your concerns more personally. Thanks for sharing your comments.

Buffalo, New York
Reviewed 3 weeks ago

The staff was friendly until I turned down the vacation club tour. I was not at all impressed with the Hotel. I have stayed at many Holiday Inn properties and this is the first that did not offer coffee in the lobby. After a long ride a welcome cup of coffee would have been great. I had to walk a...

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Helpful?
Thank MajorCPOF
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

We're sorry to hear you were disappointed with the services at Smoky Mountain Resort. It's our mission to be sure that our guests are comfortable and receive outstanding service. Because we're a vacation ownership resort, our owners ultimately decide on the amenities and services we provide as shared costs. Currently, the HOA has not elected to include the costs of...

Reviewed 3 weeks ago via mobile

We stayed two nights in a one bedroom villa and had a great time visiting Gatlinburg. The one bedroom was very spacious with a balcony overlooking the street. The staff were very friendly and helpful. Check in and out was a breeze.

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Helpful?
Thank Goodtimedud

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located steps from downtown Gatlinburg and nestled below the breathtaking views of Smoky Mountain National Park, Smoky Mountain Resort is in the heart of it all! This popular and easygoing family resort offers the perfect location as well as an array of on-site amenities such as indoor & outdoor pools, hot tubs, fitness center, billiard room, an activity center and more. When you're ready for sites, you need only walk through the gates of the resort and you're in downtown Gatlinburg, where you can enjoy the area's best dining & shopping. If you are looking for fun adventures for the family, you've come to the right place. From mountain hiking, to white water rafting, to 1,300 feet aerial rides above the city, Gatlinburg has something for everyone! And don't forget the large variety of attractions available for the family to enjoy. After a busy day, return to Smoky Mountain Resort to rejuvenate in your spacious one or two-bedroom villa. All villas feature fully equipped kitchens, a separate living room & dining room area, a queen-size pullout sofa sleeper, an over sized spa tub and separate shower, a fireplace, a private screened porch, washer and dryer, plus televisions and a DVD/VCR player for those evenings in. Imagine having all the room you need to enjoy the things you love most about a great vacation! * Please note that the resort does not offer daily housekeeping services. Housekeeping services are available at the property for a fee. ... more   less 

Additional Information about Holiday Inn Club Vacations Smoky Mountain Resort

Address: 404 Historic Nature Trl, Gatlinburg, TN 37738-3300
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $245 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Club Vacations Smoky Mountain Resort 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel Gatlinburg
Hotel Style:
#2 Top resorts Hotel in Gatlinburg
#7 Romantic Hotel in Gatlinburg
#8 Family Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Club Vacations Smoky Mountain Resort staff and other travellers.
31 questions
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Questions? Get answers from Holiday Inn Club Vacations Smoky Mountain Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like to sit on the balcony, choose a room that does not overlook their trash and dumpster area.”
ayoung24, 17 May 2017 | Read review
“Do Not pay for the holiday Inn Vacations club getaway. It's a scam.”
momandarmywife, 2 May 2017 | Read review
“We were there as part of a time share presentation. Sam was great. Really knew his business.”
453dianb, 20 Apr 2017 | Read review
“higher level rooms have less noise”
mmmaria63, 2 Apr 2017 | Read review
“Signature Collection rooms have the best amenities!”
greggowens, 29 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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