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Holiday Inn Club Vacations Smoky Mountain Resort

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Traveller (315)
Room & Suite (295)
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Overview
  • Excellent67%
  • Very good20%
  • Average7%
  • Poor2%
  • Terrible4%
Travellers talk about
“bedroom villa”(61 reviews)
“full kitchen”(80 reviews)
“orange lake”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Club Vacations Smoky Mountain Resort
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Club Vacations Smoky Mountain Resort
Special Offer: Book Direct and Save
Hotel deals
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Reviews (960)
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LanguageEnglish
616
199
72
25
46
Show reviews that mention
All reviewsbedroom villafull kitchenorange lakedon wardtime shareparking passpancake house across the streetwasher and dryersales pitchhigh pressurewithin walking distanceoutdoor poolnational parkthe main streetthe entire stafftimeshare presentationthe general manager
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1 - 5 of 958 reviews
Reviewed 5 days ago

We went on an owner update visit. We stayed 4 nights in a one bedroom. Thankfully we didn't have to go to the vacation station since our meeting was already scheduled. Being an owner (only own with them because they bought the one we owned...More

Thank Jim S
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain ResortResponded 4 days ago

We're so glad you enjoyed your stay at Smoky Mountain Resort! It's our goal to make sure our guests are comfortable and treated like family. Sorry to hear that your tour ran longer than expected. Tours may sometimes take longer as we answer questions and...More

Hotel's Favourite
Reviewed 4 May 2018 via mobile

The 4 of us travel to different resorts celebrating different occasions, this particular occasion was my hubbies birthday 🎂 the room was a signature room so the furniture was upgraded as well as the bathrooms and kitchen. Checked in at the holiday inn express next...More

Thank Karen M
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain ResortResponded 4 May 2018

We're always honored when families trust us with their special celebrations at Smoky Mountain Resort! Thanks for letting us be part of the festivities. We hope to see you again soon! Your kind comments are much appreciated.

Reviewed 1 week ago via mobile

This is actually our home for our timeshare. There are pros and cons. First the pros- very clean,staff exceptionally nice and accommodating. Within walking distance of attractions downtown and a short drive to explore the Smokey mountains. Was quiet at night time (no loud parties...More

Thank wheeze21
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain ResortResponded 4 days ago

We're glad you enjoyed coming back to your home-away-from-home at Smoky Mountain Resort! It's always our mission to be sure our guests are comfortable and treated like family. We typically invite our guests to attend a tour at check-in time, and we offer some attractive...More

Reviewed 1 week ago

I was contacted by IHG and told "You have won a 3 night /4 day stay at the Holiday Inn of my choice." They said they needed a credit card to hold the reservation. I of course hung up. I decided to call IHG and...More

Thank Stephen G
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain ResortResponded 1 week ago

We hate to hear about the confusion and frustration surrounding your recent tour at our Smoky Mountain Resort! It's always our goal to make sure our guests are comfortable and receive great service when with us. Our tour representatives have a passion for what they...More

Reviewed 1 week ago via mobile

We love it here! The location is perfect for walking down to the parkway. Our unit is clean and quiet. A few things are under construction at the moment, but it did not interfere with our vacation. The people are incredibly friendly and knowledgeable. The...More

Thank Shecklesn
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Hotel Amenities
Meeting Rooms
Concierge
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Free Parking
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Pool
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$242 - US$500 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Gatlinburg
#2 Top resorts Hotel in Gatlinburg
#7 Romantic Hotel in Gatlinburg
#8 Family Hotel in Gatlinburg
Room types
Kitchenette, Family Rooms, Non-Smoking Rooms
Details
Price range
US$242 - US$500 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Gatlinburg
#2 Top resorts Hotel in Gatlinburg
#7 Romantic Hotel in Gatlinburg
#8 Family Hotel in Gatlinburg
Room types
Kitchenette, Family Rooms, Non-Smoking Rooms
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Traveller (315)
Room & Suite (295)
Pool & Beach (41)
Dining (8)
Amenities (51)
Family and Play Areas (1)
Questions & Answers
Ask a question
mampgh
12 February 2018|
AnswerShow all 5 answers
Response from HIClubCounselor | Property representative |
This may have been about our new Signature Collection villas. These are more luxuriously appointed units, and you can identify them by the Signature Collection name.
0
Votes
Veronica B
29 November 2017|
AnswerShow all 6 answers
Response from HIClubCounselor | Property representative |
The fireworks can certainly be seen from our property, and even from some of our two-bedroom units, although not all. You're welcome to ask for a note on your reservation, and we'll make every effort to accommodate you!
1
Vote
Lothar B
17 September 2017|
AnswerShow all 6 answers
Response from cookt817 | Reviewed this property |
The coffee maker is a drip and you need to bring filters. If you are there any length of time. I normally go for a couple of weeks.
1
Vote
Room Tips
"Run from this scam! The walls were half patched, the indoor pool was closed, plaster falling off. They are..."
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"321 is a better road to enter on.all rooms are great."
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"Get the room that overlooks the creek. The sound is amazing."
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"We stayed in room 412 a handicap room."
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