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Baymont Inn & Suites Gatlinburg On The River

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Baymont Inn & Suites Gatlinburg On The River
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1,248 Reviews from our TripAdvisor Community

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Showing 1,244: English reviews
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Kentucky
Reviewed today NEW

The bathroom was not as clean as it should have been. We enjoyed the balcony and also we liked the fireplace in the room. Breakfast was good but had a very tight eating area.

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Thank kycountry
Gaithersburg
HOTEL’S FAVOURITE REVIEW
Reviewed 3 February 2017

We stayed right before Christmas on our way down to Florida. I had originally reserved a room at the Hilton, but unfortunately it was a casualty of the fire. We reserved 2 rooms at the Baymont and I can honestly say it was an amazing hotel. I've stayed at Baymonts before and it has been hit or miss- never horrible,...

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Helpful?
1Thank margaritachick1
About Hotel's Favourite Review
Jetta H, General Manager at Baymont Inn & Suites Gatlinburg On The River, responded to this review

Hello margaritachick1!! We try hard to compete with the Big Names in town. But we do better just keeping everything clean. We try to be friendly. We care about our guests here. Just because we don't charge BIG money does not mean you cant have a BIG time!! Thank You for your support!

Newport News, Virginia
Reviewed 3 days ago NEW

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Thank 240shelly
Sicklerville, New Jersey
Reviewed 3 days ago NEW

The view of the river from the balcony was amazing. Loved the quality of the beds- we all slept well. Room was not as clean as we are used to- hand prints on headboards and dust on furniture surfaces. Road noise loud, but comfort of beds and exhaustion from trip made it easy to sleep. Breakfast bar was nice (cereals....

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Thank K4764LSheatherr
Reviewed 3 days ago NEWvia mobile

I booked a room with Baymont Inn months ago. On the day of check in, they told me my card had been declined and they "tried" to call me when they never did. So I drove 5 hours to Gatlinburg and had no where to stay, since the hotel gave my room away, because the hotel never tried to verify...

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Thank Madison W
Miami Springs, Florida
Reviewed 4 days ago NEW

Nice located,the noise of the traffic is too much for sleep, the hotel is excelent and the staff very good

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Thank jimmyd854
Salem, Virginia
Reviewed 4 days ago NEW

When we stopped to book our room, the lady at the front desk told us she would call when it was cleaned and ready. She volunteered this three times. This didn't happen. She also told us after you get 3000 points with the rewards program, you get a free night. This isn't accurate. When we did check in, another lady...

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Thank Kathy K
Warrenton, Missouri
Reviewed 4 days ago NEW

We stayed here between backpacking trips in the smokies. It was pretty affordable so our expectations weren't overly high. They really surprised us though! The rooms are very large and clean. And we loved the balcony overlooking the river. They offer breakfast and also have a very nice laundry facility. We would definitely go back when we are in the...

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1Thank hikingnut230
Reviewed 5 days ago NEWvia mobile

Great room, great bed, great views, awsome full breakfast, great staff. Very tranquil. The sound of the lil pigeon river will put you to sleep or make you want to go fishing. Staff is very friendly and helping.

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Thank ljustice3314
Reviewed 5 days ago NEWvia mobile

My husband and I stayed here over Easter weekend - he's a teacher and this was his spring break. We came to primarily hike, not spend a ton of time hanging out in a hotel room. We picked the Baymont due to the unique river views and that it's within walking distance of downtown restaurants and shops. Pros: The view...

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1Thank Addie W

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Baymont Inn & Suites Gatlinburg On The River

Address: 293 Parkway, Gatlinburg, TN 37738 (Formerly Comfort Inn On The River)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $98 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Gatlinburg On The River 2*
Number of rooms: 69
Reservation Options:
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Also Known As:
Comfort Inn On The River Hotel Gatlinburg
Comfort Inn Gatlinburg
Gatlinburg Comfort Inn
Hotel Style:
#17 Family Hotel in Gatlinburg
#18 Romantic Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Gatlinburg On The River staff and other travellers.
23 questions
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Questions? Get answers from Baymont Inn & Suites Gatlinburg On The River staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loud road traffic. Sits next to street.”
monahanteresa, 7 Apr 2017 | Read review
“Stay on the far end away from the pool and away from the middle where elevator is located.”
TNfrecklesrus, 23 Mar 2017 | Read review
“Second Floor gets a better view and quite!”
Nydiacpadilla, 11 Mar 2017 | Read review
“It can be loud on the weekends by racing cars, but not too bad...”
JeanneQ62, 26 Feb 2017 | Read review
“Any room seems like it would be good. All have balconies that overlook the river!”
margaritachick1, 2 Feb 2017 | Read review
5 of 5