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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Traveller (1291)
Room & Suite (536)
Pool & Beach (90)
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Overview
  • Excellent46%
  • Very good29%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
“double tree”(83 reviews)
“city view”(107 reviews)
“pool area”(195 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Special Offer: Double Points, Every Stay
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Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Special Offer: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,516)
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All reviewsdouble treecity viewpool areawarm cookieshotel restaurantbreakfast buffetbeautiful hoteltrolley servicefamily suitefire pitgreat poolkids loved the poolbunk bedsparking lothot tubthe smoky mountainsfamily vacation
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1 - 5 of 3,501 reviews
Reviewed yesterday

Wonderful experience at this Gatlinburg landmark hotel that has been beautifully redone by Hilton. Friendly and helpful desk personnel, very clean and comfortable room. Dreamy bedding!! BEST FEATURE: you are close enough to downtown to have great access (especially since the trolley makes a stop...More

Thank AshleysLazyA
Hotel's Favourite
Reviewed 5 January 2018

I have been coming to Gatlinburg for 50 years and have stayed in a multitude of places, condos, hotels, chalets. This was my first experience with the Park Vista. I was so impressed . Although its not one of the newer places it is very...More

5  Thank Debradougan
Response from Martha W, Exec Admin Asst to General Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 8 January 2018

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post such a gracious and kind review. We are delighted you and your family had such a great experience and look forward to hosting your next visit to...More

Reviewed 3 days ago via mobile

The hotel Is beautiful and unique. The staff at the desk is so sweet. Very helpful and approachable. Dinner in the restaurant was good. Had the shrimp and grits. Kind of pricey on dinner items though. WiFi is AWFUL. walls are thin... I could hear...More

Thank HEATHER S
Response from Tiffany D, Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 3 days ago

Thank you very much for taking the time to give your feedback. Please know that we work very hard to ensure that every stay at our hotel is memorable. We are constantly monitoring the performance of our hotel. We appreciate your feedback regarding our wireless...More

Reviewed 4 days ago

This hotel does not represent Hilton well. Room was dirty. We found feces on the toilet seat and glasses full of a liquid upon arrival. The air conditioning is extremely loud too. We were given a room that had two doors. However, they wasn't a...More

Review collected in partnership with DoubleTree by Hilton
Thank bgadams2018
Reviewed 6 days ago

Had a conference located here at the Park Vista in Gatlinburg. First of all, the location and view from the hotel is terrific. The hotel itself is located up on a rather large hill which gives you a great view of the mountains off in...More

1  Thank Aaron R
Response from Martha W, Exec Admin Asst to General Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 3 days ago

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post such a marvelous review. We are delighted you had such a great experience and look forward to hosting your next visit to the Smokies!

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Best Value Properties in Gatlinburg, TN
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$133 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Gatlinburg
#3 Top resorts Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$133 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Gatlinburg
#3 Top resorts Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1291)
Room & Suite (536)
Pool & Beach (90)
Dining (55)
Amenities (95)
Family and Play Areas (16)
Business Centre & Event Rooms (7)
Questions & Answers
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Alex L
18 April 2018|
AnswerShow all 4 answers
Response from Debradougan | Reviewed this property |
The trolly which is 50cents a person comes to the front door of the hotel. It goes right to the aquarium and downtown. The hotel itself is on a hill overlooking Gatlinburg and you will have to battle traffic and find and... More
1
Vote
Byrde2010
20 January 2018|
AnswerShow all 4 answers
Response from Russell H | Reviewed this property |
I think so but you need to just call and ask, I thought the restaurant was not bad not bad at all. Breakfast was good.
0
Votes
Hubert85
12 January 2018|
AnswerShow all 2 answers
Response from MMB3828 | Reviewed this property |
1/2 to 1 mile....pretty tough walk as hotel is up very steep windy road. There is a very inexpensive shuttle service if u don’t mind waiting; it goes by convention center.
1
Vote
Room Tips
"Choose park view rooms over city view. Costs a little more, but the views are spectacular!"
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"Request a mountain view"
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"Wind was howling in room facing the town."
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"I would go for mountain views and be in the middle of the hotel, so you have more opportunities to catch the..."
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