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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Traveller (1305)
Room & Suite (539)
Pool & Beach (90)
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Overview
  • Excellent47%
  • Very good28%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
“double tree”(84 reviews)
“city view”(108 reviews)
“pool area”(199 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Special Offer: Double Points, Every Stay
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Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Special Offer: Double Points, Every Stay
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,574)
There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Traveller rating
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1,590
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All reviewsdouble treecity viewpool areawarm cookieshotel restaurantbreakfast buffettrolley servicebeautiful hotelfamily suitefire pitgreat poolkids loved the poolbunk bedsparking lothot tubthe smoky mountainsfamily vacation
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851 - 855 of 3,559 reviews
Reviewed 21 July 2016

Great Place to take your family for a vacation. Easy check-in, great food, very nice quiet rooms, great pool for the younger and older kids and adults. The Hotel is set higher in the mountain and offers a panoramic view. Off the congestion of the...More

Review collected in partnership with DoubleTree by Hilton
2  Thank Kimberly P
Response from Anthony W, Manager on Duty at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 23 July 2016

Thank you for staying with us during your visit to Gatlinburg and for taking the time post a review on TripAdvisor. We're glad to hear that enjoyed our guest rooms and our amazing views that the hotel has to offer. We are delighted you had...More

Reviewed 21 July 2016 via mobile

I booked this hotel through Expedia. We had a room only on the first floor overlooking the roof of the pool :( The bathroom is odd shaped with the sink being outside in a separate kind of nook ... The room was big enough for...More

Thank yvem2015
Response from Anthony W, Manager on Duty at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 23 July 2016

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with the appointment of our guestrooms and your experience at our property wasn't up to our usual high standards and we've addressed the problems you...More

Reviewed 20 July 2016 via mobile

Last stayed here about 9 years ago before it was bought by Hilton, and saw definite improvements on this return visit. Pros Ideal location for exploring the park without having to drive through the the crazy traffic. The hotel is adjacent to the Roaring Fork...More

2  Thank britsinindiana
Response from Anthony W, Manager on Duty at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 23 July 2016

Thank you so much for taking the time to provide a review on TripAdvisor. We are ecstatic to hear that you enjoyed your room, the views, and the location of the hotel! I have passed your kind words to our team members here at the...More

Reviewed 20 July 2016 via mobile

This is a great hotel to stay at. The views of the mountains from our balcony was exquisite. It was beautiful seeing the fog rise up from the valley! The room, staff and everything was great from check-in to check out. Everything was very clean....More

Thank Tonya G
Response from Anthony W, Manager on Duty at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 24 July 2016

Thank you for taking the time to share your experience and for providing us with feedback about your hotel. I deeply apologize about the confusion on the distance from Gatlinburg attractions, but still are delighted you enjoyed your overall experience at the Park Vista. I...More

Reviewed 19 July 2016

This was our first stay at the Park Vista. We were attending a conference and were at the hotel for three days. The hotel is large and circular, where all the rooms have a partial view of the surrounding mountains and city below. Our room...More

1  Thank Johnnie D
Response from Anthony W, Manager on Duty at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 21 July 2016

Thank you for choosing our hotel and for taking the time to share feedback on your stay with us via TripAdvisor. We appreciate your candid review of our service and value and apologize you were disappointed with some aspects during your stay. Comments and suggestions...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$142 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Gatlinburg
#3 Top resorts Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$142 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Gatlinburg
#3 Top resorts Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1305)
Room & Suite (539)
Pool & Beach (90)
Dining (55)
Amenities (95)
Family and Play Areas (16)
Business Centre & Event Rooms (7)
Questions & Answers
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Alex L
18 April 2018|
AnswerShow all 7 answers
Response from Martha W | Property representative |
The Gatlinburg trolley system is the best way to go downtown from Park Vista. $2 for an all day pass, comes right to the front door of the hotel. All the trolleys go to the Aquarium. Should take about 15 minutes.
0
Votes
Byrde2010
20 January 2018|
AnswerShow all 4 answers
Response from Russell H | Reviewed this property |
I think so but you need to just call and ask, I thought the restaurant was not bad not bad at all. Breakfast was good.
0
Votes
Hubert85
12 January 2018|
AnswerShow all 3 answers
Response from MMB3828 | Reviewed this property |
1/2 to 1 mile....pretty tough walk as hotel is up very steep windy road. There is a very inexpensive shuttle service if u don’t mind waiting; it goes by convention center.
1
Vote
Room Tips
"5th floor facing the "park" - lovely view"
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"Choose a room at a different hotel closer to downtown"
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"Ask for a high floor with city view, you will not be disappointed."
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"Choose park view rooms over city view. Costs a little more, but the views are spectacular!"
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