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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED

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2,931 Reviews from our TripAdvisor Community

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There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED
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Showing 2,919: English reviews
Mobile, Alabama, United States
Reviewed 27 May 2015

Wow this was the second time we have stayed at the Park Vista since it became a Doubletree property and it was even better this time. fantastic views from every room overlooking the Great Smoky Mountains National Park. The staff was super efficient and friendly and went out of their way to answer questions and meet our needs. Bonus is...

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Helpful?
Thank Karlotta B
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

Wow, we are so pleased that you enjoyed our hotel...not only once, but twice. That is twice as nice! Pardon the silliness. We do sincerely appreciate having you as our guests and that you took the time to submit this wonderful review. Please visit us again soon.

Greenfield, OH
Reviewed 27 May 2015

My husband and I really enjoy this hotel. We have stayed here various times in the last 5 years. We like the fire pit outside the bar area. Also, like that the trolley comes up to the hotel so you don't have to pay for parking in Gatlinburg. This visit we had a city view room with 2 queen beds....

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Helpful?
Thank PaintCreekGal09
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

Thank you so much for choosing our property for your recent stay in Gatlinburg. We also appreciate you taking the time to submit this review. We do apologize that the firmness of the beds and water pressure were not completely satisfying. However, this information is so appreciated as we have the opportunity to address your concerns specifically. Again, thank you...

Huntsville, Alabama
Reviewed 27 May 2015

I would not want to stay in downtown Gatlinburg. Too touristy. Park Vista is on top of a hill. We did not the view from the first room we were given. So we went back to the desk and asked for a room with a better view and they accommodated our request. Room was clean and comfortable. The breakfast buffet...

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Helpful?
Thank Richard M
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

Thank you so much for staying with us recently and taking the time to submit this wonderful review. We are really happy to hear that our staff accommodated your room change request as well. Again, thank you so much and we hope to see you again soon!

New Orleans, Louisiana
Reviewed 26 May 2015

Reservation Clerk told us no mountainview after we reserved mountain view and paid more on Hilton Website. He said City View. Better anyway, we did not come to this hotel for city view. Traveling back from NYC we wanted some quiet and peace. Charged and paid for ugly view of parking lot. Rooms below average and the bathroom you can...

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3Thank Hugette C
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

First we sincerely thank you for staying with us recently and for taking the time to submit this candid review. We are so sorry that we were not able to honor your view preference and that we fell short in other areas as well. However, please know that submitting these concerns to us is more helpful that you may realize....

Reviewed 26 May 2015

Except for the noise, we had a very good time at this hotel, over Memorial Day weekend. However, there was a constant mechanical noise that greatly detracted from the experience of staying at a hotel that adjoined the Smokey Mountains. Culprits: There is a giant blower in the industrial area of the hotel property that runs constantly. It appears that...

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Helpful?
4Thank Patrick H
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

Thank you so much for choosing The Park Vista a DoubleTree by Hilton for your recent stay. We also thank you for your loyalty to the Hilton family as well. We greatly appreciate you taking the time to submit this candid review. Hearing specific concerns from our guests allows us to specifically focus on these areas. Considering that our guest...

Cleveland, OH, United States
Reviewed 26 May 2015

The Park View Hotel sits high atop Gatlinburg, making it a quiet area in opposition to the flash and bustle of the town. The views of the mountains are great and the trolley service makes it easy to get to and from Gatlinburg without having to worry about parking there.

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Helpful?
Thank Sarah O
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

Thank you so much for staying with us and for taking the time to submit this wonderful review. We certainly hope you will visit is again soon!

Cincinnati, Ohio
Reviewed 26 May 2015 via mobile

My family and I spent the memorial day weekend at this hotel. I am shocked to see that this place is a double tree or Hilton. The standards are extremely low and you would be better off staying at a much cheaper motel or inn in gatlinburg. As soon as we pulled into the hotel there was no bell boy...

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5Thank Kaushik G
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues...

Norfolk, Virginia, United States
Reviewed 25 May 2015

I travel often on business through our corporate account and this was for a business meeting at the hotel in question. We had a vehicle issue causing me to get stuck halfway overnight (stayed at a hilton hotel) and when i called the hotel, even though they were not at capacity (i know this because another associate was able to...

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Helpful?
4Thank Robert K
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

First, we would like to thank you for staying with us recently. We are also happy to have hosted your corporate meetings. We certainly understand that additional charges can be frustrating. Please understand that fees associated with reducing your length of stay are often necessary. However, we do appreciate you sharing your concerns and suggestions. We are eager to receive...

North Chicago, Illinois
Reviewed 24 May 2015

The accommodations were excellent from the first greet and meet to overall comfort and cleanliness. I'm a clean freak, so, this hotel made me feel like my home. Linen and pillows perfect. The resteraunt food was good, average buffet, but service very friendly. The first night, our room was facing a loud building conditioner. We requested to be moved and...

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Helpful?
Thank Nalan O
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

We would like to thank you for choosing The Park Vista a DoubleTree by Hilton for your recent stay in Gatlinburg. Thank you for taking the time to post this wonderful review. We are also very pleased to hear that our staff took care of your request for a quieter room. Again, thank you for sharing this information with us...

Juno Beach, Florida
Reviewed 23 May 2015 via mobile

Pros: nice location right outside of town with beautiful panoramic views Cons: Management didn't honor the group rate for our team and the price was significantly higher than what we were quoted. Check in staff seemed disorganized-while waiting at the front desk noticed that several guests were either given the wrong room or their reservation wasn't located. Not very clean-found...

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3Thank Amir L
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

We would like to thank you and your guests for choosing The Park Vista- a DoubleTree by Hilton. We understand that your group rate had expired prior to your reservations being made. But we are certainly glad to have had you as our guests. We also thank you for sharing your experiences with us. All guest feedback is invaluable to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $141 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED 3*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Travelocity, Orbitz, Odigeo and Hotels.com so you can book your Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Vista Resort
Park Vista Gatlinburg
Park Vista Motel Gatlinburg Tn
Park Vista Hotel Tenn
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go up as high as you can”
 of 5 bubbles 309scotth, 26 Nov 2016 | Read review
“Since the hotel is round all the rooms seem to have a great view of either the mountains or downtown Gatlinburg.”
  • Smokey Mountains looking toward North Carolina
 of 5 bubbles Cruisinpups, 16 Nov 2016 | Read review
“No chairs on balconies - bring your own. Use both elevator tunnels to your advantage - Click on both to get down quicker.”
 of 5 bubbles TravelinHoss, 11 Nov 2016 | Read review
“You want a room facing Gatlinburg if possible. Very quiet.”
 of 5 bubbles 506keithb, 7 Nov 2016 | Read review
“We requested a tree/mountain view with our first room, but we ended up loving the town view with our second room. The lights really pretty.”
 of 5 bubbles alicebC1818YS, 1 Nov 2016 | Read review
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