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    River Terrace Resort & Convention Center

    240 River Rd, Gatlinburg, TN 37738-3208
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    29/12/2017 30/12/2017
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    US$224
    US$194
    SAVE US$30
    Traveller (370)
    Room & Suite (132)
    Pool & Beach (5)
    Overview
    • Excellent18%
    • Very good27%
    • Average22%
    • Poor16%
    • Terrible17%
    Travellers talk about
    Free Internet
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    Private Balcony
    2.5 Star Hotel
    All hotel details
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    Rooms
    29 Dec30 Dec
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (912)
    There are newer reviews for River Terrace Resort & Convention Center
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    11 - 15 of 902 reviews

    Reviewed 25 October 2017 via mobile

    My husband and I stayed here for our mini honey moon & have no complaints. We were a little afraid because of all the reviews but we took a chance and have had no complaints. Very friendly staff & the view is pretty nice! We...More

    Thank Tiffany L
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 27 October 2017

    Thank you for choosing River Terrace Resort & Convention Center. We appreciate your comments and are glad you found our resort cozy and the staff friendly. Making memorable stay experiences with our valued guests is what we do best! We invite you back and hope...More

    Reviewed 24 October 2017

    The Location of the hotel is ideal. Originally we were checked into a room at the back of the property which we were not happy with. We spoke with Janet on the front desk who was super friendly and asked us to check a room...More

    Thank SteveHewitt999
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 27 October 2017

    We are so glad you discovered our hidden gem River Terrace Resort & Convention Center. Our resort is in fact the most convenient to Pigeon Forge and as you found out makes events so much more enjoyable. Not to mention, hearing that our staff member...More

    Reviewed 22 October 2017

    We travel to the Gatlinburg area regularly, generally staying at the River Terrace. Thought we would try something different. stayed at the Baymont on the river. Reported the fireplace did not work.Two days later still not working. Moved to the River Terrace after calling the...More

    Thank _time_odell
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 27 October 2017

    Thank you for your encouraging feedback of your stay at River Terrace Resort & Convention Center. Our staff works hard to treat all its guest with the highest level of service regardless of the obstacles surrounding their stay, and we’re glad you experienced this during...More

    Reviewed 21 October 2017 via mobile

    Only stayed one night and couldn’t wait to leave! Very dated and the bathroom area smelled like urine! I laid a towel in the tub to shower because it appeared to have black mildew built up around the drain area. Great location but I’d rather...More

    Thank Bfarmer0919
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 27 October 2017

    We appreciate your feedback of your experience at River Terrace Resort & Convention Center. It appears we let you down with regard to the condition of your unit. Your review will be shared with management including the housekeeping and maintenance departments. We appreciate that you...More

    Reviewed 20 October 2017

    We have just had 2 nights at this resort and we're sufficiently concerned about recent reviews that we contacted trailfinders who booked it for us to ask that we could move if we found anything amiss. However happy to say the stay was Ok. Checking...More

    Thank leicesterhelen
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 27 October 2017

    We appreciate your feedback of your stay at River Terrace Resort & Casino. It looks like your stay was mostly marvelous, with the exception of minor issues. We know that some things can’t be anticipated during any stay, so we are always hard at work...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$73 - US$238 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Top resorts Hotel in Gatlinburg
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 205
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotwire, Travelocity, Hotels.com, Expedia, Orbitz, getaroom.com, Cancelon and HotelQuickly so you can book your River Terrace Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • River Terrace Hotel Gatlinburg ,
    • River Terrace Resort And Convention Center ,
    • River Terrace Gatlinburg
    Add Photo Photos
    Traveller (370)
    Room & Suite (132)
    Pool & Beach (5)
    Dining (1)
    Hotel & Grounds (211)
    Bathroom (31)
    Business Centre & Event Rooms (3)
    Nearby
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    Ask a question
    Questions & Answers
    Carrie G
    23 September 2017|
    Answer
    Response from carol k | Reviewed this property |
    Did you check your email after posting? I know trip advisor has certain guidelines that have to be followed and you should have am email explaining those to you.
    -1
    Votes
    SettleC
    15 July 2017|
    AnswerShow all 4 answers
    Response from rci72249 | Reviewed this property |
    Yes
    1
    Vote
    deborah l
    24 June 2017|
    AnswerShow all 6 answers
    Response from Marsha W | Reviewed this property |
    We stayed at the hotel in mid-May and I reviewed it and also answered a specific question. The hotel was worn as I noted but the room was clean, the location great, the price low, and the staff courteous and professional.
    2
    Votes
    Room Tips
    "Try to reserve a room on the water side. It is very soothing"
    Read review
    "Check your room before accepting it."
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    "Room with a balcony facing the river."
    Read review
    "Ground floor by swimming pool and creek."
    Read review
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