We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/09/2017 04/09/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    River Terrace Resort & Convention Center

    240 River Rd, Gatlinburg, TN 37738-3208
    Save
    Best prices for your stay
    03/09/2017 04/09/2017
    No availability for your dates from these sites
    Traveller (356)
    Room & Suite (130)
    Pool & Beach (5)
    Crossroads Inn and Suites
    463 reviews
    #30 of 78 hotels in Gatlinburg
     
    The Edgewater Hotel
    958 reviews
    #17 of 78 hotels in Gatlinburg
     
    River Edge Motor Lodge
    94 reviews
    #21 of 78 hotels in Gatlinburg
     
    Quality Inn & Suites Gatlinburg
    696 reviews
    #14 of 78 hotels in Gatlinburg
     
    Overview
    • Excellent18%
    • Very good27%
    • Average22%
    • Poor16%
    • Terrible17%
    Travellers talk about
    Free Internet
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    Private Balcony
    2.5 Star Hotel
    All hotel details
    Offers from River Terrace Resort & Convention Center
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget"},"scriptFlags":null}
    Crossroads Inn and Suites
    463 reviews
    #30 of 78 hotels in Gatlinburg
     
    The Edgewater Hotel
    958 reviews
    #17 of 78 hotels in Gatlinburg
     
    River Edge Motor Lodge
    94 reviews
    #21 of 78 hotels in Gatlinburg
     
    Quality Inn & Suites Gatlinburg
    696 reviews
    #14 of 78 hotels in Gatlinburg
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Gatlinburg hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "9a3488cfbc7e4087b040bc2ddf548ce7", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":225162,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":9,"year":2017},"checkout":{"day":4,"month":9,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"9a3488cfbc7e4087b040bc2ddf548ce7","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"River Terrace Resort & Convention Center","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjlhMzQ4OGNmYmM3ZTQwODdiMDQwYmMyZGRmNTQ4Y2U3IiwiQUlLIjoiNDE3MDcyNWEwNTBlNDVhNGFhMjNlYjQ3ZDAwZTBkZDUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/09/2017", "checkOut": "04/09/2017", "lowestPrice": null, "hasDates": true, "hacComplete": true, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"template":"ibex_room_grid_hsx__widget"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"template":"ibex_room_grid_row_hsx__widget"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (874)
    Traveller rating
    Traveller type
    Time of year
    Language
    There are newer reviews for River Terrace Resort & Convention Center
    See the most recent reviews

    21 - 25 of 865 reviews

    Reviewed 4 weeks ago

    I Loved that place.. I loved the Location and the people and my room. Maybe I look at things different but when your paying the price your paying you don't get the Ritz. If you want that go somewhere else. It was a PERFECT stay....More

    Thank hndjul
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 1 week ago

    Thank you for being our guest. We are so thrilled to hear your stay with us was excellent. Our goal is to provide a vacation that is both relaxing and enjoyable. We love that you enjoyed our ideal location ant that our staff went above...More

    Reviewed 17 July 2017 via mobile

    Beautiful Hotel, extremely nice Staff, and a excellent view of the river. We really enjoyed our stay, and will definitely be back. Everything is right there. Ripleys Aquarium is right before you get to the Hotel. You can literally walk just about anywhere you want...More

    Thank CyndiBoley
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 1 week ago

    Thank you for the kind words! We're so happy to hear you enjoyed your stay with us and we hope to see you again soon.

    Reviewed 15 July 2017

    First.....I checked in and my sheets on my bed were dirty Second.......When I asked about how often do they change the bed linen, I was told every other day............NASTY Third.........We did not have enough towels in our room and when I asked for extras, I...More

    1  Thank Latrice C
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 1 week ago

    Thank you for your feedback. Please accept our apologies for the housekeeping issues you may have experienced during your stay. We take all comments seriously and share them with our staff, so we may resolve any and all issues. This particular incident certainly does not reflect...More

    Reviewed 11 July 2017 via mobile

    Look elsewhere! This is a motel on its finest day. To say that there is anything that resembles a resort and/or convention center is disrespectful to the consumer. Description: Panoramic view: look at the first picture. All that means is a corner room that you...More

    2  Thank shlouse
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 1 week ago

    Thank you for your review. We apologize for the issues you may have experienced during your stay and for any inconveniences they may have caused. We have taken note of each matter you have had and will pass them on to the appropriate members of...More

    Reviewed 9 July 2017 via mobile

    Dated, couch was useless, tub would not drain, no water pressure, pillows were useless. . .totally flat, bed made up for that bc it was so hard. NOT worth the price. Save your money and find somewhere else to stay! Oh the bar was wad...More

    2  Thank GeraldnTrissie
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 1 week ago

    Thank you for your feedback. We appreciate your comments as we are always looking for areas to progress. Guest satisfaction is our top priority and the issues you experienced are not our usual standard of service. We hope that you will give us another opportunity...More

    Crossroads Inn and Suites
    463 reviews
    #30 of 78 hotels in Gatlinburg
     
    The Edgewater Hotel
    958 reviews
    #17 of 78 hotels in Gatlinburg
     
    River Edge Motor Lodge
    94 reviews
    #21 of 78 hotels in Gatlinburg
     
    Quality Inn & Suites Gatlinburg
    696 reviews
    #14 of 78 hotels in Gatlinburg
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$86 - US$197 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Top resorts Hotel in Gatlinburg
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 205
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Cancelon, TripOnline SA, Hotwire, Travelocity, HotelQuickly, getaroom.com and Agoda so you can book your River Terrace Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • River Terrace Hotel Gatlinburg ,
    • River Terrace Resort And Convention Center ,
    • River Terrace Gatlinburg
    Add Photo Photos
    Traveller (356)
    Room & Suite (130)
    Pool & Beach (5)
    Dining (1)
    Hotel & Grounds (199)
    Bathroom (31)
    Business Centre & Event Rooms (3)
    Nearby
    Econo Lodge Inn & Suites
    574 reviews
    .46 km away
     
    Crossroads Inn and Suites
    463 reviews
    .46 km away
     
    The Edgewater Hotel
    958 reviews
    .17 km away
     
    Mountain House Motor Inn Downtown
    319 reviews
    .45 km away
     
    Nearby Restaurants
    Donut Friar
    2,008 reviews
    .20 km away
    Kilwin's
    684 reviews
    .12 km away
    Pancake Pantry
    3,815 reviews
    .16 km away
    New Orleans Sandwich Company
    373 reviews
    .11 km away
    Nearby Attractions
    Tennessee Homemade Wines
    1,187 reviews
    .17 km away
    Ole Smoky Distillery - Barrelhouse
    308 reviews
    .14 km away
    Ripley's Marvelous Mirror Maze
    504 reviews
    .14 km away
    Guinness World Records Adventure
    64 reviews
    .12 km away
    Ask a question
    Questions & Answers
    SettleC
    15 July 2017|
    AnswerShow all 3 answers
    Response from rci72249 | Reviewed this property |
    Yes
    1
    Vote
    deborah l
    24 June 2017|
    AnswerShow all 6 answers
    Response from Marsha W | Reviewed this property |
    We stayed at the hotel in mid-May and I reviewed it and also answered a specific question. The hotel was worn as I noted but the room was clean, the location great, the price low, and the staff courteous and professional.
    1
    Vote
    mekabody
    14 June 2017|
    AnswerShow all 7 answers
    Response from rci72249 | Reviewed this property |
    you do not want to stay there, everybody can not be wrong
    0
    Votes
    Room Tips
    "Book a different hotel!"
    Read review
    "Stay way from this "resort'"
    Read review
    "get a balcony room with a fireplace!"
    Read review
    "ask for room with view"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing