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    River Terrace Resort & Convention Center

    240 River Rd, Gatlinburg, TN 37738-3208
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$99
          US$99
          US$99
          Traveller (333)
          Room & Suite (126)
          Pool & Beach (6)
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          Overview
          • Excellent18%
          • Very good26%
          • Average23%
          • Poor16%
          • Terrible17%
          Travellers talk about
          Free Internet
          Free Parking
          Pool
          Non-Smoking Hotel
          Restaurant
          Suites
          Bar/Lounge
          Wheelchair Access
          Business Centre
          Self-Serve Laundry
          Private Balcony
          2.5 Star Hotel
          All hotel details
          The Edgewater Hotel
          923 reviews
          #17 of 78 hotels in Gatlinburg
           
          Crossroads Inn and Suites
          446 reviews
          #28 of 78 hotels in Gatlinburg
           
          Quality Inn & Suites Gatlinburg
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          Brookside Resort
          1,034 reviews
          #34 of 78 hotels in Gatlinburg
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (846)
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          There are newer reviews for River Terrace Resort & Convention Center See the most recent reviews

          251 - 255 of 838 reviews

          Reviewed 18 September 2015

          stayed in building #5, quite a walk to the strip but not terrible. no great parking at that building and hard to move the car around. Room was good and cleaned daily. House keeping lady was nice. I didnt like the walk to the main...More

          Review collected in partnership with Amoma.com
          1  Thank pamb5
          Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 24 September 2015

          We appreciate your feedback. It is a delight to know that you encountered our lovely and friendly housekeeping staff. We do hope that you will stay with us again to take advantage of the quaint and hospitable town nearby. Luna

          Reviewed 17 September 2015

          Very well located, beside aquarium. We stayed overlooking the River. River is gorgeous, view is mainly of parking lot across the street (don't be fooled by advertising photo, angle doesn't show across the street). Restaurant across street had outdoor live music - good but intrusive....More

          1  Thank Koshersalaami
          Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 24 September 2015

          Thank you for sharing your review with us. It is such a delight to know that you and your family enjoyed the lovely views from your unit and the spacious and clean accommodations provided. We are also thrilled to know that you were able to...More

          Reviewed 16 September 2015 via mobile

          My family and I traveled to Gatlinburg for our annual trip. We truly enjoyed the city. I booked this hotel 4 months in advance and got it at a non refundable rate of $63 nightly. This is all I would pay for this hotel. It's...More

          Thank LaConger J
          Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 24 September 2015

          Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our ideal resort location and awesome and friendly staff. It is even better a delight to hear that you enjoyed your accommodations and the great views from your unit....More

          Reviewed 15 September 2015 via mobile

          Rooms and decor was old and outdated. Air conditioner had things growing in the vents, sink was scratched and wore out and to top it off they had about 200 ducks swimming in the pool each night. Would not recommend to anyone. On the positive...More

          2  Thank Jimmy B
          Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 24 September 2015

          Thank you for your feedback. We are happy to know that you enjoyed our resort location. It is disappointing to hear that you were not able to enjoy our outdoor pool. Unfortunately, our pool is closed until further notice; however, we are working diligently in...More

          Reviewed 15 September 2015 via mobile

          The room we were assigned had a 1960's appearance. They told us how it had a two person hot tub. It reminded us of the worn out honeymoon hotels in the Poconos. The tub was filthy with scum still stuck to the jets! The room...More

          1  Thank FDM-Virginia
          Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 24 September 2015

          Thank you so much for your feedback. We are saddened to hear that you may have experienced so many issues during your recent visit. We do hope that you were able to inform our resort staff of the uncertain cleanliness of your unit as we...More

          The Edgewater Hotel
          923 reviews
          #17 of 78 hotels in Gatlinburg
           
          Crossroads Inn and Suites
          446 reviews
          #28 of 78 hotels in Gatlinburg
           
          Quality Inn & Suites Gatlinburg
          670 reviews
          #13 of 78 hotels in Gatlinburg
           
          Brookside Resort
          1,034 reviews
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          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Free Internet
          • Hotel Amenities
          • Free Parking
          • Meeting Rooms
          • Banquet Room
          • Self-Serve Laundry
          • Conference Facilities
          • Business Centre with Internet Access
          • Room amenities
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • US$97 - US$254 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #6 Top resorts Hotel in Gatlinburg
          • Room types
          • Non-Smoking Rooms ,
          • Suites
          • Number of rooms
          • 205
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, TripOnline SA, Travelocity, Cancelon, getaroom.com and HotelQuickly so you can book your River Terrace Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Tennessee >
          • Sevier County >
          • Gatlinburg
          • Also Known As
          • River Terrace Hotel Gatlinburg ,
          • River Terrace Resort And Convention Center ,
          • River Terrace Gatlinburg
          Add Photo Photos
          Traveller (333)
          Room & Suite (126)
          Pool & Beach (6)
          Dining (1)
          Hotel & Grounds (179)
          Bathroom (31)
          Business Centre & Event Rooms (3)
          Nearby
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          Nearby Attractions
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          Questions & AnswersAsk a question
          deborah l
          How is the hotel still open? It is absolutely filthy and the pictures online are totally deceiving. This hotel needs to be shutdown and totally redone, .
          24 June 2017|
          Answer Show all 4 answers
          Response from Marsha W | Reviewed this property |
          We stayed at the hotel in mid-May and I reviewed it and also answered a specific question. The hotel was worn as I noted but the room was clean, the location great, the price low, and the staff courteous and professional.
          1
          Vote
          mekabody
          Hello I have an upcoming trip and booked this hotel. I am afraid based on the reviews. Has anyone stayed here recently that can give me some info?
          14 June 2017|
          Answer Show all 6 answers
          Response from JackieF1973 | Reviewed this property |
          I stayed last month and the room was clean. It is nothing fancy though but close to everything in Gatlinburg.
          0
          Votes
          SummerL0ve
          Hello, I have many concerns about my upcoming stay here. The reviews are horrible. Is this the same hotel associated with Westgate Resorts? I am thinking of cancelling based on the reviews. Should we book a different hotel?
          22 December 2016|
          Answer Show all 9 answers
          Response from afd49 | Reviewed this property |
          The staff was very nice though very polite
          1
          Vote
          Room Tips
          "Get a room on the first floor of the building overlooking the river"
          Read review
          "Stay somewhere else"
          Read review
          "No good advise but do not stay in the section where conference center is."
          Read review
          "Rooms on the front have creek view. Rooms at the back side of the complex are at the top of a hill."
          Read review
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