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Had problems booking room thru Choice Hotel site but Nancy took care of us upon arrival. Beautiful, clean room with balcony overlooking creek. Wound up staying another night and they made the arrangements so we didn't have to move to another room. Great people, great...More
1 Thank Greatescape16
Response from 00gc, Manager at Quality Inn CreeksideResponded yesterday
Thank you for being our guest at the Quality Inn Creekside - Downtown Gatlinburg. We believe a well-equipped room along with the amazing service and facilities sets the tone for a wonderful visit, and we are thoroughly excited to know this was your experience. Also,...More
Hidden between Howards snd the Cherokee Grill, a jewel. Front desk clerks were knowledgeable, ask all the right questions, then gave the best rate for us as seniors, and members of Choice Hotels rewards.They even checked the room to see if it was ckeaned, and...More
3 Thank Janet S
Response from 00gc, Manager at Quality Inn CreeksideResponded 27 July 2017
Janet, thank you for choosing Quality Inn Creekside - Downtown Gatlinburg while here for the birthday celebration. We are overwhelmed to read you were not only impressed with our convenient location and your well-appointed room, but also with the attentive service provided by our associates....More
Nothing about the pictures nor the "great" reviews concerning the creek side was correct. The room was very "shady", it smelled very strongly of mildew, the bed was made with a dirty mattress cover, the TV would play, but the sound was muffled & unable...More
Response from 00gc, Guest Relations Manager at Quality Inn CreeksideResponded 3 days ago
Thank you for your candid review. On behalf of our entire team please accept our apologies for the disappointments you experienced during your recent stay. We agree with you that the hotel is showing some wear and tear and we are happy to inform that...More
IT was clean, It had a hot tube, it had a nice fire place. We were not far from anything everything was in walking distance. The staff was ready to help. We had a super sound sleep. Most likely would stay here again.More
Response from 00gc, Manager at Quality Inn CreeksideResponded 3 days ago
Thank you for staying with us at Quality Inn Creekside - Downtown Gatlinburg. We are pleased to read that you liked our well-kept property, helpful associates and convenient location as well. It was a pleasure having you as our guest, and we hope to see...More
I made my reservation via the Choice website for an arrival first week of October. I then called the hotel to state my preferences of building and floor. At that time the reservationist said at least 4 rooms like that would be available. And since...More
1 Thank Binge827
Response from 00gc, Manager at Quality Inn CreeksideResponded 1 week ago
Thank you for being a loyal guest at our hotel. We have had a management change and this is not to be taken as an excuse, it is to let you know our management team is committed to our guests and their total satisfaction during...More
US$70 - US$204 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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I don't know anything about smelly rooms. We enjoyed our stay and the room didn't smell. They don't allow pets which I'm sure cuts down on smelly rooms. I always bring lysol regardless when I stay in any motel or hotel... More
I don't know anything about smelly rooms. We enjoyed our stay and the room didn't smell. They don't allow pets which I'm sure cuts down on smelly rooms. I always bring lysol regardless when I stay in any motel or hotel. We stayed in a room that was creekside and had no problems.