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River Edge Motor Lodge

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River Edge Motor Lodge
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31 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Chattanooga, Tennessee
Reviewed 2 weeks ago via mobile

I am very picky, I want stay just anywhere but I HIGHLY recommend River Edge on River Rd Gatlinburg Tn, the lady Laura at the desk was Amazing, she goes far beyond her hib title to ensure a great stay. When we arrived it was icy out and ground was frozen she took the extra time to go up to...

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Helpful?
Thank trisha h
River Edge M, General Manager at River Edge Motor Lodge, responded to this review

Dear "Thank you Laura", Thank you for taking time to write a review on behalf of our office manager, Laura, and on the property. Laura is a lovely and sweet employee who is of great value to the entire operation. She mentioned to me how nice the guests were who were arriving either late Friday night or early in the...

Findlay, Ohio
Reviewed 3 weeks ago

Our volunteer group spent about 2-3 weeks in Gatlinburg, TN in December, responding to the devastating forest fire. We were fortunate enough to find River Edge Motor Lodge. They were fantastic to host our group. The family suite is a must, full kitchen, refrigerator, stove, oven etc. Makes the trip extra comfortable. They are also located close to the attractions...

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Helpful?
3Thank Jellii D
River Edge M, General Manager at River Edge Motor Lodge, responded to this review

Dear Jellii and the Rubicon group, Thank you for taking time to comment on your stay with us at River Edge. Your review really encourages the staff to continue to care about everyone's experience while at our Inn. The Rubicon group could not have been more appreciative, polite, and cooperative with our staff. Also, thank you for volunteering and assisting...

Reviewed 3 weeks ago

I booked this hotel last minute. Our hotel cancelled due to repairs from the fires. Honestly, I thought I was booking another hotel that we'd stayed at, Edge Water. However, the staff was extremely nice and helpful on getting us a room, although I was paying more than our previous hotel. Check-in was quick and extremely friendly staff. Our room...

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Helpful?
Thank Amanda M
River Edge M, General Manager at River Edge Motor Lodge, responded to this review

Dear Amanda M., Thank you for taking time to review our hotel! We appreciate your very kind words about the staff! You, our guests, are our primary focus in assuring your stay is comfortable and memorable. We have started new construction of the Inn and are very excited about our new look! Please make plans to stay with us again...

Reviewed 3 weeks ago via mobile

When we arrived to hotel. Staff informed us that the hotel was fully booked!! And the staff had told Priceline to notify me that Priceline had over booked us a 5 days before arrival. Priceline made no such notification. Both women, Laura and Mary Gail were Very helpful. They helped us find a place!! They would not leave us stranded!!...

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Helpful?
Thank Karen M
River Edge M, General Manager at River Edge Motor Lodge, responded to this review

Dear Karen M. Thank you so much for your very positive remarks concerning your experience with River Edge! Laura and I remember how very cordial and patient your were when we were trying to find another location for your stay. Please make plans to stay with us in the very near future as we would like to be able to...

Cottontown, Tennessee
Reviewed 3 December 2016

This was our 9-10th time to stay here; I've lost count! We take our trip to Gatlinburg every November. We love it. The location is great, and the setup of the room works so well for us. The staff is always friendly and helpful.

Review collected in partnership with this hotel
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Helpful?
Thank janet_chambers07
River Edge M, General Manager at River Edge Motor Lodge, responded to this review

Dear "Annual Girl's Trip"! Wow! Thank you for taking time to write such nice comments about the hotel. We are striving to be the most popular spot for guests to stay while visiting the Great Smoky Mountains. As we probably mentioned during your stay, we are renovating and changing the name to River Edge Inn. Rehab has already started so...

Reviewed 30 November 2016 via mobile

It was in need of a little updating but our view of the river road was great on our balcony. It was walking distance to everything downtown if you like to walk. If not a trolley stop was near. We quickly could walk to everything as long as you walked from river road. The free breakfast wasn't fancy but had...

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Helpful?
Thank Lisa M
River Edge M, General Manager at River Edge Motor Lodge, responded to this review

Dear "Better than it looks", Thank you for taking time to rate and make comments about our hotel. We strive to make your stay as pleasant as possible. Our breakfast will continue to improve as we complete our remodel which has already begun. We are happy to be located in a great area of Gatlinburg. Please come again soon and...

YORK
Reviewed 29 November 2016

We have continued to stay here due to the cleanliness, location, competitive prices and the friendly staff. We have already booked our New Year's Weekend while on our Anniversary weekend so we will definitely be back soon.

Review collected in partnership with this hotel
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1Thank kmoore924
River Edge M, General Manager at River Edge Motor Lodge, responded to this review

Dear "Anniversary Weekend", Thank you for taking time to compliment the staff and the property of River Edge Inn. We appreciate your loyalty and look forward to your upcoming stay during the holidays! We have begun the renovation process and will make every effort to make you comfortable while you are here. Again, thank you and we look forward to...

Hammond, Louisiana
Reviewed 29 November 2016

Great place very clean super friendly staff great value right in gatlinburg one block from obergatlinburg gondola and two blocks from main strip everything within walking distance will definitely will be staying there again

Review collected in partnership with this hotel
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1Thank louisianabarron1983
River Edge M, General Manager at River Edge Motor Lodge, responded to this review

Dear "Awesome", Thank you for your very kind remarks about River Edge, the location and the staff. We are under new ownership and strive to make every guest's stay a pleasant experience. Please make plans to book with us on your next visit to Gatlinburg and the Great Smoky Mountains. Sincerely, Mary Gail

Reviewed 22 November 2016 via mobile

I went in not expecting much, because we got a good value, but it was rough. We payed $89/night for a $29/night experience. The outlets and switches were from 1960, so hair products, chargers, etc don't stay plugged in. Theres minimal hot water (you share the same heater as other guests). The bathroom had LOTS of black drain flies, and...

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Helpful?
Thank Lroberson12
River Edge M, General Manager at River Edge Motor Lodge, responded to this review

Dear Sir or Madam, Thank you for your recent comments. The motel is under new management and we are investigating each one of your complaints. Renovation construction will begin at the beginning of 2017. Customer satisfaction is very important to all who are involved with the property. We are striving to correct any inconvenience you might have experienced.

Cullman, Alabama
Reviewed 21 November 2016 via mobile

I will never stay at this hotel again. The ceiling above the shower was falling in and had black spots on it. We had no hot water both mornings. The first morning there was so little hot water I could not take a shower, I just washed off with a rag and put my hair up. The free wifi should...

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Helpful?
Thank SamWilson85
River Edge M, General Manager at River Edge Motor Lodge, responded to this review

Dear Sir or Madam, Thank you for submitting your concerns to my attention. The property is under new management and want to assure you, the customer, that we are sorry for any inconvenience you might have experienced. Renovation of the property is scheduled for January, 2017. We have had no complaints of the wifi and am sorry that you had...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about River Edge Motor Lodge

Address: 655 River Rd, Gatlinburg, TN 37738
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $80 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — River Edge Motor Lodge 2*
Number of rooms: 43
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Also Known As:
River Edge Motor Hotel Gatlinburg
River Edge Hotel
River Edge Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from River Edge Motor Lodge staff and other travellers.
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Questions? Get answers from River Edge Motor Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the rooms overlooking the pool.”
 of 5 bubbles 925aileenk, 15 Nov 2016 | Read review
“views from 3rd floor are the best”
 of 5 bubbles 852kimg, 20 Oct 2016 | Read review
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