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28/02/2018 01/03/2018
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    Mountain Shadows Resort

    1901 E Parkway, Gatlinburg, TN 37738-5950
    +1 877-947-4078
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    28/02/2018 01/03/2018
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    Traveller (94)
    Room & Suite (45)
    Pool & Beach (3)
    Overview
    • Excellent30%
    • Very good22%
    • Average10%
    • Poor18%
    • Terrible20%
    Travellers talk about
    “maple tree” (4 reviews)
    “hot tub” (32 reviews)
    Free Internet
    Free Parking
    Pool
    Non-Smoking Rooms
    Family Rooms
    Kitchenette
    Pets Allowed
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Mountain Shadows Resort
    Special Offer: 🔥BOOK DIRECT GET 10% OFF🔥
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    Rooms
    28 Feb1 Mar
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (122)
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    21 - 25 of 121 reviews

    Reviewed 2 October 2016 via mobile

    We and our friends stayed here and had a nice cabin!!!! Easy parking comfy beds a real nice set up. Hot tub, also jacuzzi bath tub and pool table. Swimming pool was available but is t was a little chilly for the hot tub and...More

    1  Thank tdolly2
    Response from MountainShadows, Guest Relations Manager at Mountain Shadows ResortResponded 28 October 2016

    Thank you so much for your comments about your cabin and stay. Much appreciated!

    Reviewed 25 September 2016 via mobile

    This cabin should not be rented out period !!! Shower and tubs nasty everything dusty bugs on end table and on floors and baseboards. Pillows on bed are as flat as flat can be . Water damage stains on ceiling in bedroom !! Not much...More

    Thank yellowjacket43011
    Response from MountainShadows, Director of Sales at Mountain Shadows ResortResponded 28 October 2016

    We deeply regret this guest’s disappointment and apologize for not being able to make them happy during their stay, though a sincere effort was made. In responding to reviews we most often make it a point not to be defending any turf, and in this...More

    Reviewed 10 September 2016

    I rented a cabin for 3 nights. The home was beautiful, but all that beauty was pushed to the back of my mind as I started to notice how dirty the cabin actually was. The downstairs king bed had used sheets!! There was black and...More

    2  Thank Pamela P
    Response from MountainShadows, Public Relations Manager at Mountain Shadows ResortResponded 22 March 2017

    We are very sorry our housekeeping staff did not do a satisfactory job in cleaning your cabin. Please accept our sincere apologies. We also directed our attention to the housekeepers by replacing them.

    Reviewed 1 September 2016 via mobile

    Checked into Tranquility cabin at 6pm after a 13 hour drive only to find the kitchen had not been cleaned. Counter dirty with sesame and poppy seeds, other crumbs and food that had to be scraped off the counter, coffee pot and filter basket dirty,...More

    Thank tmr391
    Response from MountainShadows, Public Relations Manager at Mountain Shadows ResortResponded 28 October 2016

    We want to apologize for the problems you experienced in your cabin and for our staff’s inability to correct matters to your satisfaction.

    Reviewed 24 August 2016 via mobile

    My new bride and I stayed with Mountain Shadows as apart of wedding package. We stayed 3 nights, check in with smooth and easy. The man at the desk recommended several good pizza places in the area as it was a bit late and gave...More

    Thank Anthony C
    PreviousNext
    13456725
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Room amenities
    • Microwave
    • Things to do
    • Hot Tub
    • Pool
    Details
    • Price range
    • US$141 - US$229 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 25
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Hotwire, Hotels.com, Orbitz, Expedia and Priceline so you can book your Mountain Shadows Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Mountain Shadows Log Home Hotel Gatlinburg
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    Traveller (94)
    Room & Suite (45)
    Pool & Beach (3)
    Dining (2)
    Family and Play Areas (8)
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    Ask a question
    Questions & Answers
    Marla S
    25 July 2017|
    AnswerShow all 2 answers
    Response from manokes | Reviewed this property |
    We stayed there in June of 2017 for a family reunion. I had 9 people staying there and many that were in and out. My cabin was "Cabin Central" for the family. It was very spacious and all the pictures on the web site are... More
    1
    Vote
    Darleneoh
    2 December 2015|
    AnswerShow all 3 answers
    Response from daizzi678 | Reviewed this property |
    I know nothing about that, but the 3 different cabins we have stayed in are all rundown, VERY NASTY, and very unfit to stay in period! The toaster in Bobby's Hideaway had rat droppings in it along with everything else I have... More
    0
    Votes
    Room Tips
    "The roads to the cabins are very steep."
    Read review
    "All the comforts of home and then some."
    Read review
    "Ask for in depth pictures of desired cabin."
    Read review
    "Ask about parking and the condition of the bed mattress"
    Read review
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