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Econo Lodge Inn & Suites

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Econo Lodge Inn & Suites
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529 Reviews from our TripAdvisor Community

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Showing 525: English reviews
Louisville, Kentucky
Reviewed 23 November 2016

We have stayed at this Econo Lodge for many years. It used to be a really good price, which compensated for it's mediocrity. The prices have increased, and the hotel has just gotten older and dirtier. The location is perfect though, right behind Ripley's Believe It or Not Museum. We had a queen suite with 2 queen sized beds and...

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Helpful?
1Thank 23Jax
Pamela F, General Manager at Econo Lodge Inn & Suites, responded to this review

Our property is in the process of updating: remodeled bathrooms and new mattresses. I do send my apologies for this inconvenience. I do appreciate you being our loyal guests and choosing to stay at our property. We hope that you will give us another chance to provide you with superior service in the future.

Reviewed 22 November 2016

Upon arriving there was a family in front of me complaining about there room being dirty at check in this had already gave me a scare but being a employee for hotels for years i thought sometimes you got to give the benefit of a doubt sometimes you just cant make people happy. The desk clerk didn't want to solve...

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Helpful?
1Thank Lizz3
Pamela F, General Manager at Econo Lodge Inn & Suites, responded to this review

It is always disappointing when a guest has a negative experience with their stay. I am also disappointed that we did not have a chance to correct the negative. I do apologize for the issues you encountered. We will us your review to improve our guest experiences.

Cincinnati
Reviewed 20 November 2016

This is a hotel just off the strip in Gatlinburg (very convenient). My wife and I stayed 2 nights during the week. The city was not busy as it was Mid November. We stayed in the annex building across the street from the main hotel. It was a very old building with a very cramped parking area. The room was...

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Helpful?
Thank Rj R
Pamela F, General Manager at Econo Lodge Inn & Suites, responded to this review

We appreciate you all being our guests and taking the time to let us know about your stay. We are in the process of updating our property and we will use your comments to help with those upgrades. We hope you will give us another try in the future.

Pall Mall, Tennessee, United States
Reviewed 19 November 2016

Our stay was great. When we arrived, we were upgraded from a regular room to a suite at no extra charge. The fireplace was very nice. The hotel is older, but has been updated. Our room had an updated bath and new mattresses. The location is also great.We easily walked to everything we wanted to see in Gatlinburg. It was...

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Helpful?
Thank Angela D
Pamela F, General Manager at Econo Lodge Inn & Suites, responded to this review

I have passed along all your wonderful compliments to the staff and they send their warm thanks. Our location is just a short walking distance of all the entertainment and shopping in downtown Gatlinburg. Also, the entrance to the Great Smoky Mountain National Park is only four blocks away. We appreciate you all being our guests and hope to see...

Gatlinburg, Tennessee
Reviewed 18 November 2016

Staff was very nice and helpful. We stopped by early because we would not be coming back until late at night. The front desk clerk (Ray) was great and got us in a room with no problem. There appears to be a good bit of renovation going on which is understandable. Our room appeared neat and had a nice open...

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Helpful?
Thank smoky20162016
Pamela F, General Manager at Econo Lodge Inn & Suites, responded to this review

It is always a pleasure to read wonderful compliments about our employees and our accommodations. I do apologize for the issue with the water. We are updating our bathrooms and the water had been shut off for a short time. We appreciate you guys being our guests and hope to see you in the future!

Reviewed 17 November 2016 via mobile

Always stay here because it is a great place. Everyone takes care of any concerns I have. Quick check in and out. They are updating the rooms right now but the noise is minimal. The location is great only a block off the parkway.

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Helpful?
Thank bjcliq
Pamela F, General Manager at Econo Lodge Inn & Suites, responded to this review

We send our many thanks to you guys for being our loyal guests. Our location is great for being in the center of all the entertainment, restaurants, and great shopping. We are looking forward to your return visit and send our warm wishes for Happy Holidays!

Reviewed 16 November 2016

The staff especially Pam, was so pleasant and helpful. Our room was clean and roomy. We will definitely stay here when we visit Tennessee again. Was within walking distance of everything we wanted. All I can do is brag on this place no complaints from me...

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Thank Alice C
Pamela F, General Manager at Econo Lodge Inn & Suites, responded to this review

The staff and I were so pleased to learn that we had a part in making your stay in Gatlinburg enjoyable! Thank you all for being our guests and for all the kind compliments. We are all looking forward to your next visit. Until then take care and Happy Holidays!

Rougemont,NC
Reviewed 11 November 2016

This is an older hotel, but it was clean. The location is great for walking all over Gatlinburg. When we stayed they were completely full, so the parking became an issue. We always came in late so it was a struggle to locate anywhere to park. Overall, we would definitely stay here again.

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Helpful?
Thank ikner005
Pamela F, General Manager at Econo Lodge Inn & Suites, responded to this review

We do a appreciate you letting us know about your stay. Your kind comment has been passed along to housekeeping. Our location is great for walking to all the attractions in downtown Gatlinburg. We thank you all for being our guests and look forward to a return visit!

Ashland City, United States
Reviewed 28 October 2016

Wonderful friendly staff, very clean and comfortable room was small but it was all we needed. Very comfortable bed, bathroom was a bit small but was clean. Very convenient to the strip, less than a block walk. We were very pleased with our experience from start to finish. The staff goes out of there way to make sure you have...

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Helpful?
Thank Karen G
Pamela F, General Manager at Econo Lodge Inn & Suites, responded to this review

The staff and I are delighted to have been a part in making your annual fall foliage trip wonderful. I appreciate all your kind words about the staff and your accommodations. The staff truly cares about our guests and it does show in their work. Thank you all for being our guest and we will be looking to see you...

McDonough, Georgia
Reviewed 22 October 2016

We just returned from a 5 day/4 night vacation in Gatlingburg, having stayed at this Econo Lodge. This motel is about a block from the convention center, and right off the main parkway, so the location is very convenient. You can walk to most any attraction or business. We had a king room on the 2nd floor. My main complaint...

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Helpful?
Thank thomas451
Pamela F, General Manager at Econo Lodge Inn & Suites, responded to this review

We are glad to learn that you had a positive experience during your stay with us. Our location is central to all activities, Gatlinburg Convention Center, and only four blocks from the entrance to the Great Smoky Mountains. The next time you come to stay just let us know that you need a room downstairs and we will be happy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about Econo Lodge Inn & Suites

Address: 135 Reagan Dr, Gatlinburg, TN 37738-3362
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $67 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge Inn & Suites 2*
Number of rooms: 20
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Also Known As:
Econo Hotel Gatlinburg
Econo Lodge Inn And Suites
Econo Lodge Gatlinburg
Gatlinburg Econo Lodge
Hotel Style:
#18 Family Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Econo Lodge Inn & Suites staff and other travellers.
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Questions? Get answers from Econo Lodge Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 109 was great!”
 of 5 bubbles MrsWhittle72512, 1 Jan 2017 | Read review
“Look at the room before checking in!”
 of 5 bubbles Lizz3, 21 Nov 2016 | Read review
“I would request a room in the main hotel building”
 of 5 bubbles rjr925, 20 Nov 2016 | Read review
“get a ground floor room if you have mobility problems as there is no eleavator”
 of 5 bubbles thomas451, 21 Oct 2016 | Read review
“Get a room on an upper floor for quiet.”
 of 5 bubbles 438alicew, 21 Oct 2016 | Read review
5 of 5