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Smoky Mountain Cabins

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63 Reviews from our TripAdvisor Community

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Showing 63: English reviews
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Sarasota, Florida
Reviewed 11 February 2017

Check google reviews and Yelp! reviews. We were in two different cabins for a wedding. The hot tub broke on the second day we were in one for three days. It was in a general state of disrepair. The second cabin we moved to with friends for the last half was very dirty with a broken sink, vacuum, missing equipment,...

Thank ahuralive
Reviewed 16 January 2017

We stayed at The Overlook cabin, got stuck in the cabin for 2 days because of the snow and nobody came to clean the driveway, we understand they are not in charge for the road, but the driveway is supposed to be cleaned, didn't have any shovel or salt, we had to walk down the mountain to the city to...

Thank Rodrigo A
Reviewed 29 December 2016

This cabin was name: Splish Splash, it have 9 bedroom with about 10 bathroom. The kitchen had 2 refrigerators and up to date appliances. It was very spacious and cozy. It had a pool and Jacuzzi. If had a pool table with arcade games. It had washer and dryer in laundry room. It was very clean and the beds were...

Thank Carmelia E
Lebanon, Tennessee
Reviewed 10 December 2016

We booked our cabin about 4 months before travel. It just so happens our weekend we booked for was the weekend after the terrible wild fires. We called/emailed Tuesday when we heard and they said they are sticking to normal cancellation policies which means we couldnt cancel and get a full refund. so 2 days later on Thursday(the day before...

2Thank Jerica G
Charlotte, North Carolina
Reviewed 16 November 2016

I have checked into the Cabins of the Smoky Mountains, at Villa Pallazo cabin # 2861.During the check in, the front desk operator guided us to a wrong address due to which we reached our cabin late in the night, she should have been given proper training about addresses at your villa. 2. The Hot tub was not at all...

1Thank JohnMilton_T
Reviewed 16 November 2016

After booking a 6 bedroom cabin with this company in August I was notified in October that we would have to add 3 nights or cancel due to not meeting the nightly minimum for Thanksgiving. We were staying the weekend after Thanksgiving until Monday, not sure how that's still Thanksgiving but still, why do you wait 2 months before notifying...

1Thank Allison K
Indianapolis, Indiana
Reviewed 6 November 2016 via mobile

We were on our honeymoon and had the worst stay ever. Definitely not worth the money. The place was dirty, blinds were in shambles, when we needed privacy we had to hang towels over the window. The floor in the living room felt and sounded like it was going to break apart. The grill was so rusted out it wouldn't...

1Thank harleyornuttn
Centreville, Virginia
Reviewed 19 October 2016

While there is a good view, that's about it. The oven didn't work, the printer had no ink, we waited roughly 45 minutes just to check-in. While waiting to check-in, my wife and I heard a man with a group of 16 in a 32 person cabin that featured enough seating for 6 people to eat. On top of that...

Thank venomusmc
Reviewed 11 October 2016

They get 1 star because they must get something for me to post this review. Otherwise, they would get zero. We booked our cabin, 2 weeks later we get an email from them saying we either rent for 2 more days (at $800+ a night) or we have to cancel because we don't meet their 5 day min. We asked...

2Thank Jeanette V
Louisville, Kentucky
Reviewed 21 September 2016 via mobile

Had squirrels in the duct work my whole visit . Very irritating hearing something running , chewing & scratching in the walls . Called maintenance the whole 3 days , they came out scared it away but didn't cover the space from where it was entering so it came back every night . Kept calling guest services and they didn't...

Thank TrinaEJ13

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  • Free Parking
Things to do
  • Hot Tub
Room types
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Free Parking

Additional Information about Smoky Mountain Cabins

Address: 338 Baskins Creek Rd, Gatlinburg, TN 37738-3540
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $150 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Smoky Mountain Cabins 2*
Number of rooms: 45
Also Known As:
Smoky Mountain Cabins Hotel Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Smoky Mountain Cabins staff and other travellers.
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Questions? Get answers from Smoky Mountain Cabins staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay attention to age and pictures of your cabin. Quality varies GREATLY.”
 of 5 bubbles ahuralive, 10 Feb 2017 | Read review
“all room had a great view of the mountains”
 of 5 bubbles carmeliae, 28 Dec 2016 | Read review
“Tip: Go with a different company.”
 of 5 bubbles venomusmc, 18 Oct 2016 | Read review
“It's okay, but needs updated.”
 of 5 bubbles 992Colorado, 29 Jun 2016 | Read review
“Guests get a coupon book for free admission to some venues including the aquarium”
 of 5 bubbles 2016KKB, 24 Feb 2016 | Read review
5 of 5