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Chalet Inn

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Chalet Inn
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214 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Morristown, Tennessee
Reviewed 15 November 2015 via mobile

The room was outdated but yet cozy. Love the fireplace in the room. Even though no hot tub in our room we still had a relaxing time. Blast from the past! I would ask for or bring an extra blanket can get a little chilly if the fire place goes out. Will go back and stay again soon. Room 213

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Helpful?
Thank Rebekah P
Walter Y, Public Relations Manager at Chalet Inn, responded to this review

Thank you for taking the time to review your recent stay with us.We are in the process of updating this location. We are always looking for ways to better our property and appreciate any suggestions you may have. We are glad you enjoyed the fireplace in your room and next time if you would like an extra blanket feel free...

Singapore, Singapore
Reviewed 24 October 2015

The chalet inn is priced very reasonably, The room is spacious with a lounge area. The lobby is rather quaint in terms of interior decor. I arrived late at night at 1130pm & a signboard told me to check in at econolodge. luckily, I saw the signboard before my taxi left. I redirected the taxidriver to econolodge at the bottom...

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Helpful?
Thank taysiewhua
Walter Y, Guest Relations Manager at Chalet Inn, responded to this review

Thank you for taking the time to review your recent stay with us. We are sorry for any inconveniences you may have had trying to check in. We are always trying to better our location and we take every review into consideration. Again we thank you for staying with us and look forward to seeing you again. Sincerely, Micki Proffitt...

Paris, Tennessee
Reviewed 19 October 2015 via mobile

The staff, Linda Lea, Anthony, and Jami, at the Chalet Inn made the stay much, much more pleasurable than the actual facilities. They all went above and beyond to make us comfortable and satisfied. Yes, it was an older chalet, but it was very, very clean! No doubt, if they would do some updating, it would be the perfect place...

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Helpful?
Thank Jill P
Walter Y, Guest Relations Manager at Chalet Inn, responded to this review

Thank you for taking the time to review your recent stay with us. Our staff has been informed of your kind words and we are in the process of updating this location. We are glad you enjoyed your stay and look forward to seeing you again in the future. Sincerely, Micki Proffitt Guest Services Manager

Marietta, Georgia
Reviewed 24 September 2015

Check-in was down the hill at the EconoLodge, owned by the same company. Signage was confusing, and we had to go down an inside corridor then back outside to get to our room. There were no signs in the inside corridor directing us back outside. Some of the rooms were under renovation, and ours still needed it. The room was...

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Helpful?
Thank Jim-n_Memphis
Walter Y, Public Relations Manager at Chalet Inn, responded to this review

We are sorry for any inconveniences you may have encountered during your stay. The housekeeping department has been made aware of the cleaning issues you noted and maintenance is aware of the lack of signs you mentioned concern about also. We are in the process of updating rooms at this property. We are always looking for ways to improve our...

Virginia, Illinois
Reviewed 20 September 2015 via mobile

My family and I decided last minute to Come to Rod Run, with everything basically booked full we ran across this hotel online. My husband got down a night before me and my son and I received a call from him saying we cannot stay here, I had to go book another hotel. When I arrived the next day my...

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Helpful?
Thank Lori B
Walter Y, Guest Relations Manager at Chalet Inn, responded to this review

Our guests are very important to us and we are sorry to hear that we did not meet your expectations. Your comments have been shared with all departments so that we can take care of the issues you mentioned. We strive to provide a nice clean comfortable room for our guests and continue to look for ways to improve customer...

Asheville, North Carolina
Reviewed 18 September 2015

this was our first stay at this property. we loved the room , the view, the pool, and our jacuzzi suite. walking distance to town (one last steep push up the hill) but far enough away that you feel like you are away after a good day of shopping in G-Burg. the staff was super. we love the property! it...

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Helpful?
Thank James D
Walter Y, Guest Relations Manager at Chalet Inn, responded to this review

James and Kelly we appreciate you taking the time to write a review on our property.Thank you for the kind words about our property and staff. We are glad you enjoyed your stay with us and look forward to seeing you again for your next little getaway. Sincerely, Micki Proffitt Guest Services Manager

Morristown, Tennessee
Reviewed 13 September 2015 via mobile

Our stay at Chalet Inn was nice. Our room had a great view. Room was neat and clean. Staff very friendly. Pool all to ourselves. Only thing bad was our light over sink wouldn't stay on and the walk up the hill. But that's nothing compared to all that was great.

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Helpful?
1Thank dena r
Walter Y, Guest Relations Manager at Chalet Inn, responded to this review

We appreciate you recent review on our hotel. Our maintenance department has been made aware of the issue with your light and we thank you for bringing it to our attention. We are glad you enjoyed your stay and look forward to seeing you again. Sincerely, Micki Proffitt Guest Services Manager

Reviewed 12 September 2015 via mobile

We really enjoyed our stay there we stayed a week and it was very peaceful, the staff was absolutely wonderful and very friendly, the housekeepers were on the duties very nice people I would certainly stay again!! Chalet inn u Rock! From the Holcombs from Anderson Indiana

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Helpful?
Thank Eureaka H
Walter Y, Guest Relations Manager at Chalet Inn, responded to this review

Thank you for taking the time to review your recent stay with us. Our front desk and housekeeping departments have been informed of your review and appreciate the kind words about them. We are glad your stay was peaceful and enjoyable. We look forward to see you again next time you visit Gatlinburg. Sincerely, Micki Proffitt Guest Services Manager

Jacksonville, Alabama
Reviewed 23 August 2015

We were looking for something that was different than your typical hotel room, and this was perfect. It was quaint and charming and I wish we had had more than a weekend to enjoy it! It was clean and peaceful and the balcony was an extra bonus. The staff was extremely friendly and we enjoyed talking to them. They definitely...

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Helpful?
Thank D1610
Walter Y, Guest Relations Manager at Chalet Inn, responded to this review

Thank you for taking the time to write a review on your recent stay with us. We have a great staff working for our company and Linda has been informed on your kind words about her. The hotel does have a cottage feel to it and is sort of secluded but yet close enough to walk to everything. We are...

Reviewed 1 August 2015 via mobile

I am actually here now. The room is cute. We were supposed to stay at Econo lodge around the corner but due to a water pipe issue, that caused damage to some rooms they got us a room over here at Chalet. The room is very nice. A little rustic and off the beaten path but still close to everything....

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Helpful?
Thank Marcia T
Walter Y, General Manager at Chalet Inn, responded to this review

Thank you for taking the time to review your stay with us. We appreciate any and all recommendations on how to better our property. The dust issue was addressed with housekeeping and the pool issue with maintenance. We are glad you enjoyed your stay with us and look forward to having you as a returning guest. Sincerely, Micki Proffitt Guest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Resting majestically above the town, Chalet Inn maintains the kind of rustic elegance once known to all great smoky mountain resorts. The Inn's landscaped surroundings, mountain stone architecture and charming character-filled rooms make you feel a world away. Yet, the attractions of Gatlinburg are just a few blocks away. The Inn is just two blocks from Ober Gatlinburg Aerial Tramway, with Ripley's Aquarium of the Smokies just 5 blocks away. ... more   less 

Additional Information about Chalet Inn

Address: 516 Sunset Dr, Gatlinburg, TN 37738-3122 (Formerly Fabulous Chalet Inn)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $78 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Chalet Inn 2*
Number of rooms: 35
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Also Known As:
Fabulous Chalet Hotel Gatlinburg
Best Western Gatlinburg
Fabulous Chalet Gatlinburg
Gatlinburg Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Chalet Inn staff and other travellers.
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Questions? Get answers from Chalet Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Romm 201 awesome”
 of 5 bubbles 131valeriew, 23 Jan 2017 | Read review
“do not stay in the top right room get a bigger hot water tank .”
 of 5 bubbles monalisa6322, 2 Dec 2016 | Read review
“Ask for the panoramic room if its available. It looked neat and the balcony view is good.”
 of 5 bubbles sjccjones, 26 Oct 2016 | Read review
“Room sizes vary a lot. Some very spacious, some average.”
 of 5 bubbles jml2149, 26 Oct 2016 | Read review
“The main building smelled musty, not sure what the other building was like. Open the balcony door for a while to let some fresh air in.”
 of 5 bubbles eezydivr, 21 Oct 2016 | Read review
5 of 5