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Crossroads Inn and Suites

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Traveller (69)
Room & Suite (193)
Pool & Beach (19)
Overview
  • Excellent29%
  • Very good41%
  • Average17%
  • Poor7%
  • Terrible6%
Travellers talk about
“room was clean”(36 reviews)
“two sinks”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (501)
Filter reviews
487 results
Traveller rating
144
183
87
38
35
Traveller type
Time of year
LanguageEnglish
More languages
144
183
87
38
35
Show reviews that mention
All reviewsatrium restaurantroom was cleantwo sinkswithin walking distancebiscuits and gravynice place to staywould stay againfourth floorpancake househot breakfastnice poolfree breakfastripley's aquariumtwo queen bedsthe main streetyogurtliving area
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1 - 5 of 487 reviews
Reviewed 3 days ago via mobile

We stayed here last week the bed was confortable, but that's the only thing good I can say, no water preesure, could not connect to wifi,breakfast was not refilled, no meat, no waffle batter, no toast, only apple juice, no orange juice.will not recommend this...More

Thank Kathy G
Reviewed 4 weeks ago via mobile

We stayed here for 6 days and 5 nights. I was shocked to find how big our room was. Two queen beds with more than enough space in the room then you got a huge two room bathroom. We were on the first floor, which...More

Thank Teiera C
Management response:Responded 3 weeks ago

Thank you for your review and look forward to seeing you again.

Reviewed 4 weeks ago

Decent hotel, but rather expensive for what it offers. I would probably give it 4 stars if I was staying there with kids, staying up and getting up late. However, we were there primarily for hiking in Great Smoky, and it has a few downsides....More

Thank Alice L
Management response:Responded 3 weeks ago

We thank you for your review and we apologize for the issues you had during your stay.

Reviewed 4 weeks ago via mobile

Very nice hotel. It is within walking distance to the main strip. My son enjoyed the kiddie pool. The room was very clean and the bed super comfortable. Breakfast was good and included hot biscuits n gravy. The only complaint was wifi didnt work very...More

Thank Chickiechicky
Management response:Responded 3 weeks ago

We thank you for your review and can't wait to see you again.

Reviewed 12 July 2018 via mobile

Nice spacious room with two queen beds.nice layout. Pleasantly surprised. We opted to have breakfast elsewhere as the selections didn’t seem very appealing. If I’m ever in this part of the country, I will stay again.

Thank angelmay577
Management response:Responded 3 weeks ago

Thank you for staying with us!

View more reviews
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$97 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$97 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (69)
Room & Suite (193)
Pool & Beach (19)
Dining (12)
Amenities (35)
Family and Play Areas (2)
Questions & Answers
Ask a question
Tiffany W
13 March 2018|
AnswerShow all 2 answers
Response from jon w | Reviewed this property |
I think it is 4:00 and 11:00
1
Vote
Nancy C
4 August 2017|
AnswerShow all 3 answers
Response from Linda R | Reviewed this property |
No, it is not.
0
Votes
SandyToes127
25 July 2017|
Answer
Response from Shannon P | Reviewed this property |
Don't know...I didn't stay in that room
0
Votes
Room Tips
"top floor is convenient to breakfast area, and laundry"
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"First floor was right outside pool and had ice machine at end of hall."
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"Breakfast room is on the 4th floor, but first floor has easy access to the pool"
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"Rooms on the 4th floor have a great view and are close to Breakfast every morning"
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