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Crossroads Inn and Suites

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Crossroads Inn and Suites
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425 Reviews from our TripAdvisor Community

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Showing 415: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 September 2016

We enjoyed our stay at Crossroads Inn. Checking in was easy. The staff was friendly. The room was clean and bug free. We visited the pool one night. It was nice and the kiddie pool was nice for the little ones. Breakfast was very nice. Bed was comfy. Pillows were okay. Overall, we would stay again if in the area.

Helpful?
2 Thank Tammy H
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 August 2016 via mobile

We enjoyed our stay. The hotel staff was friendly. The room was clean and spacious. The breakfast was good except for the attendant being a little rude. Parking was a bit of an issue. There doesn't seem to be enough parking spaces if the hotel is full.

Helpful?
1 Thank Ben H
Somerset
Level Contributor
203 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 25 August 2016 via mobile

The Region is Beautiful. I'm still not sure what the draw is to the Gatlinburg, Pigeon Forge Area, which in my initial opinion seems to be a tourist trap, but you can decide that. There's always good to be had between things, and we found it in this small place tucked in to the hillside. Everyone was friendly, room was... More 

Helpful?
1 Thank A44Chief
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 August 2016 via mobile

The room was dated, but spacious and clean. Parking for small vehicles available. Amenities were okay, but nothing to write home about. The location was good because it was only two traffic lights from the beginning of the main strech of road.

Helpful?
1 Thank Eileen B
Baton Rouge, Louisiana
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 August 2016

Excellent location, walking distance to many restaurants and attractions, excellent and friendly personnel, clean rooms, quiet, good beds and pillows, nothing fancy but good. thanks crossroads for making our trip a real pleasure.

Helpful?
1 Thank reynaalvarez2016
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 August 2016

This is the 4th time I have chosen to stay at this motel in the past 9 months. We took a chance the first time by the trip advisor reviews, and have never wanted to stay anywhere else, when we visit Gatlinburg. The rooms are always clean, spacious, and the beds are very comfy. Staff is very friendly. Convenient to... More 

Helpful?
2 Thank Jeremy R
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 August 2016

Clean Rooms that's all I can say.. Nothing fancy at all. I have stayed here in the past but not sure about future... there is a lot of competition with nicer rooms and lesser rates. They need to update their rooms to match their lobby area. Have to use wifi in lobby not in rooms. It is for older people... More 

Helpful?
1 Thank Carolyn F
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 August 2016 via mobile

Crossroads is a very comfortable and clean hotel with very friendly staff for all the needs you my need. It is on the main drag so walking to shops and stores were only minutes away. Driving to attractions was just around the corner 5 minutes away. I really liked the deal we got through Expedia, the scenery from the room... More 

Helpful?
2 Thank Jeff L
Level Contributor
238 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 6 August 2016 via mobile

Very happy with stay here. The room was spacious and very clean and decorated nicely. We had a two queen room. Bathroom was clean and nice sized. Liked the extra sink outside the bathroom so more than one could get ready at a time. The pool was nice and big. Breakfast here was really good with a nice selection. We... More 

Helpful?
2 Thank Heather M
Lorain, Ohio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 August 2016 via mobile

Stayed overnight with my husband and our 3 boys. We had a great time. Walked into town and enjoyed the pool. Staff was friendly, room was clean and comfortable. Breakfast provided. Not fancy by any means but it was perfect for us. We will definitely be back.

Helpful?
2 Thank aengel0130

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ogle family invites you to enjoy your next family vacation in the Smokies with us where you will enjoy comfort, convenience and affordability in Gatlinburg lodging. You will be only one mile from the entrance to The Great Smoky Mountains National Park and our convenient parkway location is just a short walk away from the best attractions and restaurants in Gatlinburg. ... more   less 

Additional Information about Crossroads Inn and Suites

Address: 440 Parkway, Gatlinburg, TN 37738-3008 (Formerly Best Western)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $107 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Crossroads Inn and Suites 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Best Western Crossroads Hotel Gatlinburg
Best Western Crossroads Inn Gatlinburg
Best Western Gatlinburg
Gatlinburg Best Western
Hotel Style:
#27 Family Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Crossroads Inn and Suites staff and other travellers.
12 questions
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Questions? Get answers from Crossroads Inn and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floor rooms offer quick and easy loading and departure.”
 of 5 bubbles 106DonF, 1 Nov 2016 | Read review
“Pay a little more for one of the jacuzzi rooms! It is worth it!”
 of 5 bubbles 885michaelr885, 8 Oct 2016 | Read review
“Clean Rooms Nothing Fancy”
 of 5 bubbles , 9 Aug 2016 | Read review
“Very quiet room!!”
 of 5 bubbles 638TinaH, 27 Jun 2016 | Read review
“We stayed on the third floor and it has an awesome view and a fireplace in the room :)”
 of 5 bubbles sochale, 21 Jun 2016 | Read review
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