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30/07/2017 31/07/2017
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    Brookside Resort

    463 E Parkway, Gatlinburg, TN 37738-4904
    Hotel website
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    30/07/2017 31/07/2017
    US$109
    US$99
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    US$109
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    Traveller (353)
    Room & Suite (281)
    Pool & Beach (37)
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    Overview
    • Excellent27%
    • Very good32%
    • Average17%
    • Poor10%
    • Terrible14%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Spa
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    Private Balcony
    2.5 Star Hotel
    All hotel details
    Offers from Brookside Resort
    Special Offer: 20% Off Your Stay!
    Hotel deals
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    Crossroads Inn and Suites
    450 reviews
    #29 of 78 hotels in Gatlinburg
     
    Quality Inn & Suites Gatlinburg
    686 reviews
    #15 of 78 hotels in Gatlinburg
     
    Econo Lodge Inn & Suites on the River
    240 reviews
    #13 of 78 hotels in Gatlinburg
     
    Mountain House Motor Inn Downtown
    313 reviews
    #28 of 78 hotels in Gatlinburg
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,071)
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    There are newer reviews for Brookside Resort
    See the most recent reviews

    121 - 125 of 1,064 reviews

    Reviewed 15 March 2017

    Had stayed there for 25 years; will never go back. Front desk clerk was horrible; she could care less about helping guests. Charged $ for wood in wood-burning fireplace unit. Could not give me a receipt upon checkout. When reservation was made, I asked for...More

    Review collected in partnership with this hotel
    1  Thank frchaney
    Response from 463_Manager, General Manager at Brookside ResortResponded 23 May 2017

    We are so sorry to hear that your stay was a disappointment. The new management company took over 4 years ago since then we have ongoing renovations including a $70,000 modernization of the elevator in the 4-story Clingman Building as well as having remodeled over...More

    Reviewed 14 March 2017

    Nice place to stay. Walking distance to downtown Gatlinburg without the noise. Staff was very helpful. We actually added an additional night to our stay. Trolley stop is just in front of the lobby. Razor atv rental is across the road.More

    Review collected in partnership with this hotel
    Thank 3johnnya
    Response from 463_Manager, General Manager at Brookside ResortResponded 23 May 2017

    Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciate your compliments. Thank you so much. Remember the 4th of July parade that marches right in front of Brookside starts at 12:01 am and fireworks later that day. There are...More

    Reviewed 14 March 2017

    I booked this online based on the reviews, I thought we would be closer to the center of town than we were, but it was a nice stay, we would stay again. You can tell it's an older but it was clean and quiet. Extra...More

    Thank ftball72
    Response from 463_Manager, General Manager at Brookside ResortResponded 23 May 2017

    Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciate your compliments. Thank you so much. Remember the 4th of July parade that marches right in front of Brookside starts at 12:01 am and fireworks later that day. There are...More

    Reviewed 13 March 2017

    there was a deal on here we got it last minute. it wasnt really a deal though, considering the room was barely worth what we paid. it didnt look anything like the ones advertised. the bathroom was old and in need of renovations. the beds...More

    Review collected in partnership with this hotel
    Thank kfulle_645187
    Response from 463_Manager, General Manager at Brookside ResortResponded 23 May 2017

    We are so sorry to hear that your stay was a disappointment. The new management company took over 4 years ago since then we have ongoing renovations including a $70,000 modernization of the elevator in the 4-story Clingman Building as well as having remodeled over...More

    Reviewed 12 March 2017 via mobile

    I'm not typically a complainer but I'm about to unload because there was just so much wrong with our visit/experience. I have seen good reviews and I can only hope that others have a better experience than we have! There was mold in the sliding...More

    1  Thank Meagan W
    Response from 463_Manager, General Manager at Brookside ResortResponded 23 May 2017

    We are so sorry to hear that your stay was a disappointment. The new management company took over 4 years ago since then we have ongoing renovations including a $70,000 modernization of the elevator in the 4-story Clingman Building as well as having remodeled over...More

    Crossroads Inn and Suites
    450 reviews
    #29 of 78 hotels in Gatlinburg
     
    Quality Inn & Suites Gatlinburg
    686 reviews
    #15 of 78 hotels in Gatlinburg
     
    Econo Lodge Inn & Suites on the River
    240 reviews
    #13 of 78 hotels in Gatlinburg
     
    Mountain House Motor Inn Downtown
    313 reviews
    #28 of 78 hotels in Gatlinburg
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Breakfast included
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$73 - US$193 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 98
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Orbitz, Hotwire, Cheap Tickets, TripOnline SA, Cancelon and getaroom.com so you can book your Brookside Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Brookside Hotel Gatlinburg ,
    • Brookside Motel Gatlinburg ,
    • Brookside Resort Gatlinburg
    Add Photo Photos
    Traveller (353)
    Room & Suite (281)
    Pool & Beach (37)
    Dining (1)
    Hotel & Grounds (249)
    Bathroom (20)
    Business Centre & Event Rooms (5)
    Family and Play Areas (2)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    ED30705
    27 June 2017|
    Answer Show all 2 answers
    Response from Christine A | Reviewed this property |
    I'm pretty sure they do!
    0
    Votes
    paintnut87
    27 March 2017|
    Answer Show all 2 answers
    Response from G Emery H | Reviewed this property |
    Not on regular rooms. Unaware if available in "special" rooms
    0
    Votes
    William E
    24 March 2017|
    Answer Show all 2 answers
    Response from Dawn E | Reviewed this property |
    They also ave a map at the front desk that you can carry with you for the entire town. Have fun!
    1
    Vote
    Room Tips
    "King bed room"
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    "It was clean the bath room was outdated but they are in the process of taking care of that. I will go..."
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    "Good luck with that one."
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    "Need to Really IMPROVE wifi connection!!"
    Read review
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