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    Brookside Resort

    463 E Parkway, Gatlinburg, TN 37738-4904
    (865) 325-2161
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    01/01/2018 02/01/2018
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    US$57
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    Traveller (373)
    Room & Suite (291)
    Pool & Beach (37)
    Overview
    • Excellent31%
    • Very good28%
    • Average17%
    • Poor10%
    • Terrible14%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Wheelchair Access
    Conference Facilities
    Self-Serve Laundry
    Private Balcony
    2.5 Star Hotel
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    Offers from Brookside Resort
    Special Offer: 20% Off Your Stay!
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,175)
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    151 - 155 of 1,168 reviews

    Reviewed 14 June 2017

    Friendly staff. Nice, large rooms with balconies over stream. Only thing I wish is that I could've bought one of my pillows! Newly renovated. Nice pool. Loved the stone counter and sink in bath. Bath was rather small but worked for us. At edge of...More

    Review collected in partnership with this hotel
    Thank LSgeorgia
    Response from 463_Manager, General Manager at Brookside ResortResponded 20 June 2017

    Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciate your compliments. Thank you so much. Remember the 4th of July parade that marches right in front of Brookside starts at 12:01 am and fireworks later that day. There are...More

    Reviewed 14 June 2017

    The pool was hands down the best part:) we were really shocked to see the room. We thought it would be updated, but was not. The view of the river from the balcony was beautiful, but didn't know we would be sharing our balcony with...More

    Review collected in partnership with this hotel
    Thank egilbe_232207
    Response from 463_Manager, General Manager at Brookside ResortResponded 20 June 2017

    Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciates your compliments. Thank you so much. We are excited about our ongoing renovations including a $70,000 modernization of the elevator in the 4-story Clingman Building as well as having remodeled...More

    Reviewed 10 June 2017 via mobile

    Was concerned with it being an older establishment but was very happy. Clean room and great location. Close enough to walk down town but far enough to enjoy quiet atmosphere except for soothing sound of the brookMore

    Thank Tammy P
    Response from 463_Manager, General Manager at Brookside ResortResponded 20 June 2017

    Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciates your compliments. Thank you so much. We are excited about our ongoing renovations including a $70,000 modernization of the elevator in the 4-story Clingman Building as well as having remodeled...More

    Reviewed 9 June 2017

    Upon booking over 3 months in advance, we asked if we could get a renovated room. We were told we could but upon arrival they put us in the older part of the complex. Checking the computer it showed someone moved us the very same...More

    Thank Angel-mom11
    Response from 463_Manager, General Manager at Brookside ResortResponded 20 June 2017

    We are so sorry to hear that your stay was a disappointment. The new management company took over 4 years ago since then we have ongoing renovations including a $70,000 modernization of the elevator in the 4-story Clingman Building as well as having remodeled over...More

    Reviewed 7 June 2017 via mobile

    Great place! Loved the pool, we had creekside view from the balcony, it was relaxing just sitting there hearing the water. Room could be updated a bit, quiet getaway in the smokies, just minutes away from downtown Gatlinburg. Overall, highly recommended.More

    Thank jsmays
    Response from 463_Manager, General Manager at Brookside ResortResponded 20 June 2017

    Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciates your compliments. Thank you so much. We are excited about our ongoing renovations including a $70,000 modernization of the elevator in the 4-story Clingman Building as well as having remodeled...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$63 - US$132 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 98
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Hotwire, Travelocity, Booking.com, Hotels.com, Expedia, getaroom.com, Cheap Tickets, TripOnline SA and Cancelon so you can book your Brookside Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Brookside Hotel Gatlinburg ,
    • Brookside Motel Gatlinburg ,
    • Brookside Resort Gatlinburg
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    Traveller (373)
    Room & Suite (291)
    Pool & Beach (37)
    Dining (1)
    Hotel & Grounds (256)
    Bathroom (23)
    Business Centre & Event Rooms (5)
    Family and Play Areas (2)
    Nearby
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    Ask a question
    Questions & Answers
    Michelle M
    11 October 2017|
    AnswerShow all 2 answers
    Response from Chris P | Reviewed this property |
    When we stayed in September, the room had a wet bar, mini-refrigerator, plenty of drawer space, lots of lighting, 2 queen plush beds, and a modem bath. Though the room part wasn't necessarily "modern," it had plenty of... More
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    Leffingwell2
    17 August 2017|
    AnswerShow all 4 answers
    Response from Marian H | Reviewed this property |
    I think it is just the one building in the front that has been renovated (Clingman?). But they didn't put in new mattresses in the renovated room I had .......the mattress was so old it sagged terribly when you sat on it and... More
    1
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    ED30705
    27 June 2017|
    AnswerShow all 2 answers
    Response from Christine A | Reviewed this property |
    I'm pretty sure they do!
    0
    Votes
    Room Tips
    "Ask for room on lower levels."
    Read review
    "Too far from the strip. Hate the location"
    Read review
    "Be sure to verify if your room does or does not have a fireplace. I carried up a few bundles of wood just to..."
    Read review
    "Room 210 was remodeled, with the exception of the carpet around the bed (I think), other than that, gorgeous."
    Read review
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