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Black Bear Inn & Suites

07/05/2017 08/05/2017
1 room 2 adults 0 children
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Black Bear Inn & Suites
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660 Reviews from our TripAdvisor Community

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Showing 658: English reviews
Reviewed 3 December 2016 via mobile

I was with the football team that the previous poster was complaining about. Our players had a 10:00 curfew every night and the parents made sure they were in bed, so I don't know what they were talking about. It's hard to cater to a large group and the staff of The Clarion did an excellent job. They were always...

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Helpful?
1Thank Julieh40
ClarionGatlinburg, Front Office Manager at Black Bear Inn & Suites, responded to this review

Thank you for taking the time to post your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

Morehead, Kentucky
Reviewed 26 November 2016

This was our second and last stay here. We arrived on Saturday Nov 19th for six nights. There was lots of kids there with there parents. Neither the hotel or the parents tried to keep the kids under control. They ran the halls screaming, slamming doors, etc. This went on the first night. It stopped around 11pm. The kids were...

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Helpful?
Thank Dave L
ClarionGatlinburg, Front Office Manager at Black Bear Inn & Suites, responded to this review

Thank you for taking the time to post your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

Reviewed 19 November 2016

When we walked into the hotel, the front lobby was not bad, very welcoming, but then you get on the elevator, and it goes down from there. The hotel is old and needs updating, but if full of lady and stink bugs. Our room was infested with them, So we had to deal with the bugs, mold and no power...

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Helpful?
Thank Tess H
ClarionGatlinburg, Front Office Manager at Black Bear Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

Kodak, Tennessee
Reviewed 18 November 2016 via mobile

The front desk staff is great and very helpful. They were the only exceptional part of our visit. We walked to our room down a hallway so overloaded with the smell of cleaners it would make you gag. We went to our room which although the sheets were clean, the carpet had stains, the wallpaper was peeling, and we counted...

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Thank Tntraveling4fun
ClarionGatlinburg, Front Office Manager at Black Bear Inn & Suites, responded to this review

Thank you for taking the time to post your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

Homosassa, Florida
Reviewed 8 November 2016

We booked a room on a Friday in October, so we expected to pay a little more. The room was a total of $240.83 and we were charged a "Hotel Services Fee" of $15.00. The hotel was situated at the end of the main Gatlinburg drag so it was very convenient. Parking isn't very available so that was a big...

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Thank roseiacovella70
ClarionGatlinburg, Front Office Manager at Black Bear Inn & Suites, responded to this review

Thank you for taking the time to post your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

Boston, Massachusetts
Reviewed 6 November 2016 via mobile

I stayed at the Clarion for 5 nights while attending a trade convention. At best this is a 2.5 star hotel - nothing more. I like to work out while traveling and while they list a 'fitness' facility on their website, I was told at the front desk that the owner ordered replacement parts for the treadmill 5 years ago....

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2Thank Bob_S_12345
ClarionGatlinburg, Front Office Manager at Black Bear Inn & Suites, responded to this review

Thank you for taking the time to post your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

Rockville, Indiana
Reviewed 18 October 2016 via mobile

I've stayed here about 4 times over the last three years with family. I like its location right next to the park entrance but also on the main drag. The staff is good. The breakfast staff for the complementary breakfast is particularly good. But the rooms and the interior of the hotel in general needs to be renovated. It's seems...

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1Thank Sam S
ClarionGatlinburg, Front Office Manager at Black Bear Inn & Suites, responded to this review

Thank you for taking the time to post your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

Fairfield, Ohio
Reviewed 18 October 2016

Would stay here again, but recently checked the rates for a return trip to the area, and the rates are higher than similar hotels. Great location right on the parkway. Easy access to room elevators from parking lot. Was not able to enjoy the complimentary breakfast.

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Thank VickiS74
ClarionGatlinburg, Front Office Manager at Black Bear Inn & Suites, responded to this review

Thank you for taking the time to post your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

Little Elm, Texas
Reviewed 14 October 2016 via mobile

Hotel is in a good location and is typical of a resort hotel. The rooms could use a little updating and the carpet is a little rough looking in areas. The breakfast is wonderful and adds a great value when you consider what breakfast would cost in a resort town. The place that this hotel really stands out is with...

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Helpful?
1Thank Teammcwilliams
ClarionGatlinburg, Front Office Manager at Black Bear Inn & Suites, responded to this review

Thank you for taking the time to post your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

nashville
Reviewed 12 October 2016

hotel was a little old not like online pictures ironing board was on wall in room not in closet which did not close also ironing board cover was red clashed with wall and other things i room i chose not to take my laptop on trips because i do not want to take a chance it will get broken or...

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Thank smartbrain
ClarionGatlinburg, Front Office Manager at Black Bear Inn & Suites, responded to this review

Thank you for taking the time to post your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Clarion Inn & Suites Gatlinburg has a sleek, stylized look! From the lobby to rooftop Penthouse Suites and every room in between. Start your morning off right with a delicious full, hot complimentary breakfast including omelets cooked to order and Belgium waffles. The Clarion's location is ideal for everyone! Interested in a scenic drive or hike? The hotel is located only 100 yards from the Great Smoky Mountains National Park, the most visited park in the Nation! Want to walk or take a Trolley around downtown Gatlinburg and experience the town's many popular attractions and wide array of restaurants? Not a problem! Clarion Inn & Suites is located right on the Parkway! Thinking about driving to Pigeon Forge to visit Dollywood, Dolly's Splash Country, Titanic Museum Attraction, shopping at Tanger Outlets or seeing Pigeon Forge's many theaters and dinner shows? Clarion is only a short drive away from Pigeon Forge. Clarion Inn & Suites Gatlinburg is "Definitely a Cut Above!". We hope to see you in the Smoky Mountains soon! ... more   less 

Additional Information about Black Bear Inn & Suites

Address: 1100 Parkway, Gatlinburg, TN 37738 (Formerly Clarion Inn & Suites)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $154 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Black Bear Inn & Suites 2.5*
Number of rooms: 130
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Also Known As:
Clarion Inn And Suites
Clarion Gatlinburg
Gatlinburg Clarion
Hotel Style:
#5 Business Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Black Bear Inn & Suites staff and other travellers.
10 questions
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Rocky Mount, Virginia, United States
over a year ago
5 months ago
Bowling Green, Kentucky
37311
4 months ago
Luray
4 months ago

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Questions? Get answers from Black Bear Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to the Reagan down the street. Much better deal.”
GlennW118, 17 Feb 2017 | Read review
“Apparently are doing some remodeling. Check it out first. If not updated or improvements in all areas made, stay somewhere else!”
H7212UJsusanc, 15 Jan 2017 | Read review
“Any room that overlooks the Parkway is good. We were not disturbed by the noise at all.”
JulieW37122, 5 Jan 2017 | Read review
“We wanted a balcony facing the parkway but didn't get one.”
P3481ZFjohnd, 10 Dec 2016 | Read review
“Stay someplace else”
510davel, 25 Nov 2016 | Read review
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Prices are for 1 room, 2 adults
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